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Loudon Motors Ford, LLC

Minerva, OH

4.7
232 Reviews

3476 Union Ave. SE

Minerva, OH

44657

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Showing 232 reviews

February 19, 2021

I was treated very well and with respect and my problem was solved in short order. x x x x x x x x x More

by jamesgram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dannielle was very helpful!!
Feb 21, 2021 -

Loudon Motors Ford, LLC responded

James, thank you for reviewing us! We are so glad that you had a good experience with our service department and hope to see you back in the dealership in the future.

February 13, 2021

There great service department has a great crew and the mechanic that work on my car looked at everything and came to me and said it was all good to go... More

by Earleykennneth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Danny and Blake are all awesome will continue on bring my cars there to get the work done....
Feb 15, 2021 -

Loudon Motors Ford, LLC responded

Thank you for taking the time out of your day to leave us a review! We are very glad that you had a good experience with us and hope to see you again in the future.

January 23, 2021

Just bought our 3rd vehicle from Loudon! Thank you so much for a no pressure at all approach to selling cars! We seen what we wanted, went and test drove it, bought it, brought it home ! These people are More

by Gump
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Morgan
Jan 25, 2021 -

Loudon Motors Ford, LLC responded

Thank you so much for taking the time to leave us such a wonderful review and recommendation! We are always happy to see you and hope to see you back for your next vehicle!

January 21, 2021

Paid 50 grand for used dump truck, advertised as being serviced. Brought truck home none of the marker lights worked on bed, license plate light didnt work either. Raised bed up and it got locked out and More

by bookieslawn
Recommend Dealer
No
Employees Worked With
Mike McKinney
Jan 26, 2021 -

Loudon Motors Ford, LLC responded

Thank you for taking the time out of your day to review our dealership, as we can only grow with both positive and negative feedback. We have tried reaching out to you to speak about this issue. If you would still like to speak with us, please call us at (330) 868-2277 and ask for our Service Manager, Robert.

January 14, 2021

Best group of folks around. Took the time with my wife Best group of folks around. Took the time with my wife and I to make sure every question we had was covered, that the vehicle was is top shape and to More

by RICH2136
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy Moyer - Finance Dept., Courtney Gravett
Jan 15, 2021 -

Loudon Motors Ford, LLC responded

Thank you so much for taking the time our of your day to leave us such a kind review! We are glad that you had such a good experience with us and hope you love your new car!

January 13, 2021

Loudon always does a great job. They get the car in quickly, make sure repair is done correctly, and keeps me informed. Blake was especially helpful with this repair. More

by rippld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake
Jan 14, 2021 -

Loudon Motors Ford, LLC responded

Thank you for taking the time out of your day to leave us a review! We strive for customer satisfaction in all departments and are very glad that you had such a good experience with us. We hope to see you again in the future!

December 29, 2020

Bad time for a breakdown the week of Christmas. But I was very pleased with Loudons service . I had the vehicle towed in on Monday the 21st and was able to pick it up on the 24th. Thanks guys! More

by kconley52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Truck was towed in on Monday, I tested positive for covid on Tuesday so I really wasnt feeling well enough to get to know people just talked over the phone.
Dec 29, 2020 -

Loudon Motors Ford, LLC responded

Thank you for taking the time out of your day to leave us a review! We strive for customer satisfaction in all departments and are very glad that you decided to bring your truck to us. From all of us at Loudon Motors Ford, we hope you are feeling better!

December 19, 2020

Good service very satisfied very helpful. Very trusting felt taken care of. The dealer ship has a really nice waiting room and you get free coffee and snacks which is nice. More

by Buckeye Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McKinney
Dec 20, 2020 -

Loudon Motors Ford, LLC responded

Bill, Thank you for taking the time to leave us such a nice review. We strive for customer satisfaction in all of our departments and are very glad that you felt you could trust us.

December 17, 2020

The service dept. was outstanding. Ed, from parts, really went the extra mile to handle everything from picking my truck up to delivering it in the same day. More

by Chrisamato222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin and Ed , Mike McKinney
Dec 20, 2020 -

Loudon Motors Ford, LLC responded

Chris, Thank you for taking time out of your day to review us! We pride ourselves on going the extra mile to provide the best experience for our customers, so we are very happy you experienced this.

November 26, 2020

Your service department is the best and have always taken great care of us! Thank you. We will be back over and over. Be safe! More

by linma2c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert in service!
Nov 29, 2020 -

Loudon Motors Ford, LLC responded

Thank you so much for this wonderful review! We are very glad you feel so comfortable with our service department and look forward to seeing you again.

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