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Lou Sobh Kia of Newnan - Service Center

Newnan, GA

4.6
22 Reviews
Call Service Center (678) 737-2035

22 Reviews of Lou Sobh Kia of Newnan - Service Center

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April 18, 2025

The staff was very experienced and professional. They took great care of my vehicle and even went the extra distance by making sure every thing was ok and answered all my concerns. I Highly recommen More

by maazjaved882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giulianna Villagomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tameka Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Lou Sobh Kia of Newnan responded

Thank you so much for sharing your experience. We are delighted that you were treated well by our staff and all of your questions were answered. We take pride in serving our customers.

April 16, 2025

This dealership is a very new clean business. The employees at the service department were very nice and informative about what my car needs. More

by SGH1K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giulianna Villagomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tameka Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Lou Sobh Kia of Newnan responded

We are glad that we met your expectations and that our dealership was very nice. Thank you for allowing us to serve you and your vehicle needs.

April 16, 2025

Better than other Kia dealerships, but not close to Toyota dealerships. As a customer, I need customer service and an experience that pulls me back in. More

by miltongjohnson1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Giulianna Villagomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tameka Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Lou Sobh Kia of Newnan responded

Thank you for your honest feedback. I truly appreciate you taking the time to share your thoughts. While I’m glad to hear we’re ahead of other Kia dealerships, I understand that your overall experience is what matters most. Our goal is always to provide the kind of service that not only meets but exceeds expectations and keeps you coming back. I'd love the opportunity to personally assist and ensure your next visit reflects the level of care and attention you’re looking for. Please let me know how I can make that happen for you.

April 15, 2025

Pleasant, kept me informed of the progress and the next steps for proper maintenance. A1 service. More

by sonya.winborne
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Giulianna Villagomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tameka Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

Lou Sobh Kia of Newnan responded

Thank so much for allowing us to complete service on your vehicle. We are glad Guilianna and Tameka met your expectations.

April 10, 2025

Top notch service. Professional, congenial and attentive staff. So happy Newnan now has KIA dealership! More

by NJDAMARIO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giulianna Villagomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tameka Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Lou Sobh Kia of Newnan responded

Thank you so much for allowing us the opportunity to service your vehicle. We look forward to seeing you again in the future.

April 08, 2025

excellent service from everyone . very punctual and informative regarding the procedure. Highly recommend this dealership. More

by SBVASSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Apr 08, 2025 -

Lou Sobh Kia of Newnan responded

Thank you for your kind words and recommendation.

April 05, 2025

Overall great work by the service department. Attentive, good attention to detail. Really I mean it. More

by MARCUMFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tameka Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2025 -

Lou Sobh Kia of Newnan responded

We are glad that you had an exceptional visit with us. Thank you for sharing.

April 05, 2025

They were great. They worked really fast and even allowed me to test drive another vehicle while I waited. Very friendly. More

by drkisthomp
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giulianna Villagomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tameka Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2025 -

Lou Sobh Kia of Newnan responded

Thank you so much for your comments.

Apr 07, 2025 -

Lou Sobh Kia of Newnan responded

Thank you for allowing us to serve you! Although you did not purchase a new Kia, we are excited for the opportunity to take you on a test drive and service your vehicle, at the same time. When you are ready to purchase, we will be here for you and will meet your wants, needs, and desires!

April 05, 2025

Very clean and attentive. Adriana was very thorough answering all my questions. And loved the coffee options! More

by gdwildcat01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giulianna Villagomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tameka Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adriana
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Apr 07, 2025 -

Lou Sobh Kia of Newnan responded

First thing first, the coffee is amazing! We are grateful for Adriana, as a former salesperson she grown into an exceptional service advisor. Thank you for allowing her to show you what customer-centricity looks like. Remember, you can always come back for some coffee!

April 05, 2025

Nice people who are easy to work with and who listen. Would definitely go back if I were in the market for another vehicle. More

by japalasz
Recommend Dealer
Yes
Employees Worked With
Sandra Speller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamika Staples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Lou Sobh Kia of Newnan responded

Thank you so much for your kind words. We are grateful that we were able to exceed your expectations. Welcome to the Lou Sobh Kia Newnan family!

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