Lou Sobh Kia of Brunswick

Good service and great people Great service get done with everything as quickly as possible and so far it has been done right the first time .and they check things try to keep ya f Great service get done with everything as quickly as possible and so far it has been done right the first time .and they check things try to keep ya from having major breakdowns .the best they can .. More

Not honoring free oil change Let me begin by saying it was BS every since I purchased. Tag never came, it wasn't put in my grand daughters name. My 80 year old grandmother had to Let me begin by saying it was BS every since I purchased. Tag never came, it wasn't put in my grand daughters name. My 80 year old grandmother had to drive back up here & there were words said, with the promise of free oil change signed contract. So I took care in Monday at opening. It was ready Thursday at 4pm!!! xxx. No phone calls, no loaner car, 4 days missed work. Charged me $104 for diagnostic. But said their not sure this is problem. Didn't want to honor free oil change contract at first. Then said ok, since signed by owner but I can only have it changed every 7500 miles xxx!! This place is xxxx!!! I really think they hire a boy off the street not a certified mechanic. When it was under warranty, it's free fixing there but then I have to take it elsewhere to get fixed right!!! The man is xxxx!!!! He needs to be sued for not honoring the free oil changes he promised all the other people!!!! Kia motors needs to take his right to sell kia cars!!!! He is a disgrace to the kia industry!!!NO STARS FROM ME!!! More

Southern Hospitality This group of people is not only friendly and family oriented, but they love to laugh. They went above and beyond for us and our kids. They had no pro This group of people is not only friendly and family oriented, but they love to laugh. They went above and beyond for us and our kids. They had no problems answering our questions and even gave us information we didnt think to ask for. I highly recommend them! More

purchase I had the most pleasant and enjoyable dealings with Mike Murphy Kia in Brunswick. I was treated fairly, with respect and also with many smiles. They l I had the most pleasant and enjoyable dealings with Mike Murphy Kia in Brunswick. I was treated fairly, with respect and also with many smiles. They listened to all I asked for, the year, the model, my finances, etc. etc. Tre, in the finance department, was absolutely marvelous in getting me what I could afford. Karl Thomas and also Don ( don't remember his last name), were very helpful and courteous. I have no gripes, no complains and the best part of my car experience : NO PRESSURE, I was free to ask anything I wanted to know, Car Fax was given to me, they even installed new windshield wipers on my 2016 Kia Sorento. Paperwork was explained to me in details, all went smooth and it was a delight how I was treated. This is what car sales should be, an easy access to all information, easy Paper work, pertaining to financing availability, no headaches, no hassles, I was free to use my own judgement and made my decision solely to listen to their expertise and their tremendous effort in offering options in this purchase. My hat off to all, you did well, and I cannot believe that there are some negative reviews, myself.... I am more than pleased. Thank you, all of you.... I am very appreciative , Christa More

4 ever fortunate superb service in cost care upkeep all 100% Hello this is Sherry Weaver and again i'm very super in all ways pleased with service from MMk of Bwk Ga.Yes the detailed service given from auto det Hello this is Sherry Weaver and again i'm very super in all ways pleased with service from MMk of Bwk Ga.Yes the detailed service given from auto detailing and in vehicle preparation on cleaning from the moment i drive up and or make an call all is exceptional.Shannon that does performs paper work puts all in an upright understood style.Nothing is left confusing and yes she does and will further explain it all.Yes she does give all comfy and nothing left misunderstood on any matter given, Yes she does offer and give all things level and smooth.Yes she does even tell of any all car specials tires rather it be for one and or two.Gives an excellent understood area on all plus oil change updates also can explain and gives it to you to better see and understand the better way to keep great care of any Vehicle and care to be affordable and wisely chosen to be able to save cash and keep vehicle in top care from the Mike Murphurphy KIA of BRUNSWICK GA.Trey does manage and supervise all areas other than paperwork in office he pays attention to all staff in office and in mechanic area also.Trey wants more than an car sold but all care performed excellent and managed costs and keeps all things well managed their all over and around so Yes Sherry Weaver shall return and refer always but now last Mike that does all small and or major vehicle care is still observed in making sure care from arrival and while there all is okay and if he can help and immediately will.Awesome all things are and have been but one lady works in back with Shannon is still there to fill any opened areas at all.So i give great thanks and blessings to you all Thanks Love Mrs.Weaver More

DO NOT SHOP AT MIKE MURPHY KIA I didn't see it until someone asked me about it today, but I'd like to know why the front number of my car is screwed on by like 30 screws... it looks I didn't see it until someone asked me about it today, but I'd like to know why the front number of my car is screwed on by like 30 screws... it looks really xxxxxxxx and hillbilly like and if I had known I never would've gotten the car. I also found out that I'm paying nearly double for the car than it's worth. The car is only valued at 4500 and I'm paying roughly 8900 for it. That's pretty insane. Also every car place that I've spoken with and seen, said that with the 1500 that I put down I could've gotten in something new, and I even spoke to the bank myself and they agreed that my credit with that down payment would've been enough. Now I've wasted 1500 dollars on a car that I absolutely hate, can't trade it in because of the negative equity on it, all because you guys convinced me that I needed to "bite the bullet, to raise my credit" all done just to sell a freakin car. I will never shop at Mike Murphy again, and I will pass the word to all of my friends and family. More

WORST BUSINESS EVER - RUN - DO NOT DO BUSINESS HERE I got my car in 2010 and have had NOTHING but problems. My TPMS light came on YEARS ago. I took it to get it checked out and they said it was a "dummy I got my car in 2010 and have had NOTHING but problems. My TPMS light came on YEARS ago. I took it to get it checked out and they said it was a "dummy light", a system error and nothing was wrong with the tire pressure. They said they were ordering a new part and they would call me when it comes in. Fast forwards MONTHS, I realized they never called so I went back up there. They said I never came to get it serviced so they used it on another vehicle. They said they were ordering another one and would call me when that one came in. Fast forward maybe a year, the light is STILL on and I now need an alignment. By this time I'm mad because I realized they STILL have not called. Once again, the part is not in and now they say I have to pay for the part and service because my warranty has expired. I left FURIOUS but took the loss because I waited so long to go up there even after they promised to call the second time. Fast forward a few years, I get a letter in the mail saying 2 or 3 things were recalled and to bring my car in so they can replace it. I take it to get looked at and wait and wait and wait. After the long wait, the woman tells me they have to order the parts and they will call me. I'm apprehensive so I give them my phone number and call in a few days. The part is still not in. They eventually call to schedule an appointment for me to come in and get it fixed. I am a full time student with a full time job so I have to get ppl to help me with things like dropping my car off and taking me to work and/or school. My mother took time out of her day to do this for me and when she got there to get it serviced, they told her the part was not in! I was FURIOUS! I have to wait again because they told her they would order it. Again they NEVER called and the only reason I remembered it is because I ran across the paper I got in the mail while cleaning out my car. I called again, still nice and calm and the woman told me they have the parts in and scheduled an appointment for 4/7/17 at 2 pm. This time my boyfriend takes it and they tell him the technician is out today! They also said they tried to call me but the number was disconnected! That is a lie! I give them my updated phone number every time I call because they are incompetent! This is the last straw. Everything I've ever tried to do there is in the system but I never get serviced. This is the worst company I have ever had to deal with! More

Scare tactics and non stop pressure Do not go to this dealership, you get there and there is 15+ sales reps standing like poachers fiercely ready to attack. Once oneclings on to you they Do not go to this dealership, you get there and there is 15+ sales reps standing like poachers fiercely ready to attack. Once oneclings on to you they begin using a scare tactics and pressuring you to buy a vehichle from them. Their promotional deal you get in the mail is also a huge sales ploy and no one actually wins any of the prizes they claim you win other than a $2 lotto ticket. More

Terrible Service Not friendly right off the bat. Changes hours for service department consistently. Rude rude rude customer service with Shannon over the phone and wor Not friendly right off the bat. Changes hours for service department consistently. Rude rude rude customer service with Shannon over the phone and worse in person. Been here two times in regards to me vehicle and service was terrible each time. They are not honest and do the bare minimum of your car. They with hold information on what your car needs and don't need. I had to get my transmission replace but I have the warranty since I bought brand new. They tried to tell me it wasn't covered. I ended up calling the Kia head quarters to get my warranty to them to prove it. No more than a month later my car was acting up due to the trans mount they didn't replace nor report was bad. I will never go back. Kia should be ashame to have them represent their cars. My family is loyal to Kia with purchasing two brand-new Kias at two different times. Mikey is a terrible mechanic. He is dishonest and doesn't know fully what he is doing. Please go to Jacksonville or Savannah if you need any work done or to purchase a Kia. More