4,055 Reviews of Lou Sobh Honda - Service Center
Honda recall repair Under promised and over delivered. Very pleased with my experience. Glad to have this dealership in Cumming. Look forward to a long relationship with Under promised and over delivered. Very pleased with my experience. Glad to have this dealership in Cumming. Look forward to a long relationship with Lou Sobh Honda. More
Oil Change Great service, very courteous. Waiting room very clean as well as shop area. They suggested repairs that should be considered but no pressure to do th Great service, very courteous. Waiting room very clean as well as shop area. They suggested repairs that should be considered but no pressure to do the additional services. Would recommend to my friends. As always Harald was great to deal with. More
EXTREMELY SATISFIED EVERYONE ISALWAYS COURTEOUS. ALL DIAGNOSIS ARE ON TRACK AND HAVE NEVER BEEN QUESTIONABLE. PRICES SEEM VERY REASONABLE. WE FEEL VERY COMFORTABLE WITH EVERYONE ISALWAYS COURTEOUS. ALL DIAGNOSIS ARE ON TRACK AND HAVE NEVER BEEN QUESTIONABLE. PRICES SEEM VERY REASONABLE. WE FEEL VERY COMFORTABLE WITH EACH VISIT. THANKS FOR THE GREAT SERVICE. More
Service is great. Employees very friendly. Love having the coffee and refreshments available. I would highly recommend this location. Harold was very effi is great. Employees very friendly. Love having the coffee and refreshments available. I would highly recommend this location. Harold was very efficient, friendly and professional to work with. More
Comfort with my spending dollars I've been to a number of local Honda dealer ships for services and none of them can match Lou Sobh for complete honestly. What a breath of fresh air I've been to a number of local Honda dealer ships for services and none of them can match Lou Sobh for complete honestly. What a breath of fresh air to have a dealer you can completely trust. These guys go above and beyond to meet and exceed expectations. Even though it is a drive, you cannot beat the service. More
Oil change and brake job Service department provided excellent service for oil change and overall vehicle inspection, They checked brakes and advised replacing brakes. Work co Service department provided excellent service for oil change and overall vehicle inspection, They checked brakes and advised replacing brakes. Work completed in a timely manner. More
Great experience The service person I worked with was very helpful and gave accurate information. The quality of work was very good. The work was completed very quickl The service person I worked with was very helpful and gave accurate information. The quality of work was very good. The work was completed very quickly and car was washed and ready to go. The choice of complimentary beverages and wifi is a plus. More
Service experience was excellent! My service advisor, Heather, is highly professional and very courteous. She makes the whole service experience so much more pleasant for the customer! My service advisor, Heather, is highly professional and very courteous. She makes the whole service experience so much more pleasant for the customer! That makes the perception of Lou Sobh Honda in the eyes of the public so much better. You are lucky to have Heathet! More
No Sobh Story! Friendly, knowledgable, efficient, and reasonably priced services in a modern, clean and comfortable setting. Free wifi and snacks in the waiting area Friendly, knowledgable, efficient, and reasonably priced services in a modern, clean and comfortable setting. Free wifi and snacks in the waiting area made my experience feel more like a coffee break than an errand. Recommend without hesitation! More
don't make an appointment, walk ins go first Spent 3 hours at the dealer for a simple issue. The first 2 hours I was patient, assuming we were near the end, having an obvious rattle noise on a br Spent 3 hours at the dealer for a simple issue. The first 2 hours I was patient, assuming we were near the end, having an obvious rattle noise on a brand new Odyssey tended to. Wrong. When we approached the service desk to get an ETA at 2 hour mark, they scrambled to pull our van out of the overflow lot...it hadn't even been looked at yet...their excuse was that they had a lot of airbag recalls that were coming in. LONG STORY SHORT, your appointment time doesn't matter, it is whatever order they feel like. The rattle is a manufacturer issue and that will now take another hour of discussion because we have been referred around like a ping pong ball. Thanks for wasting my day off and I'll be sure to let friends and coworkers know when you need a service center DO NOT waste half a day here. Although they did leave me more than enough time to negatively review them. Whoopsie. More