Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,982 Reviews of Lou Sobh Honda - Service Center
Sort by
September 01, 2014
Truly a dealership who stands by their customer: Trustworthy We purchased a used car from Lou Sobh, the objective was to get a car to last 1 - 1 1/2 years. It didn't. As far as that goes, it's the chance you t We purchased a used car from Lou Sobh, the objective was to get a car to last 1 - 1 1/2 years. It didn't. As far as that goes, it's the chance you take when you buy used. After a few months we encountered a costly repair. After explaining the situation to Mike Sobh he offered us two options. One, he would do the repair as his cost (I have some insight and he was being honest, saving us over $1,000) The 2nd option was to trade in for something. We found a Toyota Camry, a model year new and with an upgrade package. He executed an even trade and made a customer for the long term. To be clear, they owed us nothing, the original buy was a good value and our informed decision. Mike wanted a customer who knew they could trust Lou Sobh Honda. He got one and it is much appreciated. More
by flip.berry
Employees Worked With
Mike Sobh
August 22, 2014
WOMEN BEWARE! THEY WILL TAKE ADVANTAGE OF YOU! My wife's car was not starting she got it to dealer and needed a battery. She gets a call saying that a timing belt should be done and then other part My wife's car was not starting she got it to dealer and needed a battery. She gets a call saying that a timing belt should be done and then other parts started falling apart and needed to be repaired. A simple Battery change turns into over a $1000 dollar repair!!!! My wife doesn't know cars and she was taken advantage of. HE NEVER TOLD HER THAT SHE COULD SCHEDULE THOSE REPAIRS! Slick parts changers are all they are we will never go back. Harald called me and told me that he was sorry I was upset at my wife for agreeing to the work but he had done nothing wrong. Terrible way to treat people and simply poor; aggressive sale tactics, preying on women like that. We are buying another car this Christmas and had hoped Lou Sobh was it because so close to the house but not now. BEWARE!!!!! More
by cha_7_0
Employees Worked With
Harald Hagen
