Lou Sobh Honda - Service Center

Great Service! I always get great customer service when using Heather and as it was her day off when I scheduled my new tires she referred me to Harald and he was ju I always get great customer service when using Heather and as it was her day off when I scheduled my new tires she referred me to Harald and he was just as friendly and helpful! Estimated time for service was right on spot as well which was greatly appreciated. More

Speedy, quality service Service dept. was ready to accept my car at the appointment time. Service was done well and car was washed and ready to go in 30 minutes. Service dept. was ready to accept my car at the appointment time. Service was done well and car was washed and ready to go in 30 minutes. More

Good service, and very prompt. I came in for normal service plus transmission fluid change. Everything was done timely , and thoroughly. I was greeted by Heather in a profession I came in for normal service plus transmission fluid change. Everything was done timely , and thoroughly. I was greeted by Heather in a professional, and educated manner. I am very satisfied with the service I was given. The waiting room was also very comfortable during the process. More

Four Wheel Alignment and Service My visit to the Lou Sobh Honda Service department went very smooth. I was recommended to use them by Nick Scofield. I was greeted by Heather Cullen My visit to the Lou Sobh Honda Service department went very smooth. I was recommended to use them by Nick Scofield. I was greeted by Heather Cullen who promptly attended to my car and I. She had a very upbeat attitude and made me feel comfortable almost instantly. There was none of the usual "games" that service departments play. After a short wait I got my car back and was out the door. The price for a four wheel alignment was also the lowest in the area. I highly recommend. More

Exceeded My Expectations When my 2014 Honda Accord appeared to be wearing one brake pad in the rear more than the other 3 I reached out to Lou Sobh Honda for warranty repair w When my 2014 Honda Accord appeared to be wearing one brake pad in the rear more than the other 3 I reached out to Lou Sobh Honda for warranty repair work. Not only did they honor the warranty by replacing all the rear pads they did it in a timely manner while I waited. The staff in the service department were friendly, professional and very knowledgeable. I've never been a dealership service type person but I'll be using Lou Sobh for all my service/maintenance moving forward. Thanks Heather Cullen for restoring my faith in the dealership service, she is a true asset to your organization! More

First time, but not the last. My son inherited his grandmother's 1997 CR-V. Grandma only had one key so we stopped in to Lou Sobh to get a second (because sometimes Mom and Dad nee My son inherited his grandmother's 1997 CR-V. Grandma only had one key so we stopped in to Lou Sobh to get a second (because sometimes Mom and Dad need to drive the car too!). We were introduced to Moose, who is more of a teddy bear, who quickly got us a spare key and told us it was a gift of congratulations for my son getting his first car. When "the boy" (at 6' 4", like Moose, he's not quite what he seems) is ready for a new Honda, we'll be back. More

Amazing and hassle free Darryl was wonderful as was the rest of the staff. It was a very easy process that made things incredibly enjoyable. I appreciated their professionali Darryl was wonderful as was the rest of the staff. It was a very easy process that made things incredibly enjoyable. I appreciated their professionalism and dedication to making the buying process enjoyable. More

Positive My experience with this service team was positive, especially this past visit. I was treated like a real person and did not leave feeling bad about my My experience with this service team was positive, especially this past visit. I was treated like a real person and did not leave feeling bad about myself like I have in the past here. This has a lot to do with the service advisor. I may not know a lot about cars but I was treated with respect today. Thanks!! More

organized and professional To start with the shop and customer area are spotless. Check in at service desk is quick and efficient. Customer lobby very comfortable, not to mentio To start with the shop and customer area are spotless. Check in at service desk is quick and efficient. Customer lobby very comfortable, not to mention complimentary drinks and snacks. Most employees that pass by are quick to say hello...very friendly. While vehicle is being serviced Technicians also inspect other parts of vehicle from brakes to belts. To tie everything together you get a free car wash! The charge on services are comparative to other shops, some I find are even lower. I've been to many shops in the area(I've been in this area 30 years) and none rate as high as Lou Sobh, great experience. Robert Hosey More

Great Fast Service! My air conditioner was not working properly and I was able to get that fixed along with a suggested power steering flush (due to age of vehicle), in w My air conditioner was not working properly and I was able to get that fixed along with a suggested power steering flush (due to age of vehicle), in what I consider a short amount of time...3 hours from when I pulled up to when I left. Heather was and always is extremely helpful! I am extremely satisfied with the service and employees that work at this dealership! More