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Lou Sobh Honda - Service Center

Cumming, GA

4.9
3,979 Reviews

3,979 Reviews of Lou Sobh Honda - Service Center

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June 21, 2016

Excellent service. Lou Sobh Honda has given us excellent service in a timely manner. Website is easy to set up appointment or phone call to Heather sets up a time. More

by Sharpjf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2016 -

Lou Sobh Honda responded

Thanks for your comments. We appreciate your business and I have no doubt that Heather took excellent care of you. We look forward to your next visit. Please recommend us to all of your friends and family. We aill take good care of them as well. Chip Hill, Marketing

June 15, 2016

Service Car was in and out as promised and on the time I was told. The price a little high for oil, filter and rotate tires ($67). More

by to much
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Britt
Jun 22, 2016 -

Lou Sobh Honda responded

Thank you for your review. We appreciate your business and anytime you have an issue, please be sure to ask for a manager to assist you. Justin is as good as it gets when it comes to taking very good care of his customers. I will look into it for you. Please send me your name so I can make sure I am looking at the right repair order. My email here at Lou Sobh is chip.hill@lousobh.com. Please mention the exact situation as well. I answer quite a few reviews so it is hard to remember each exact one. Thank You. Chip Hill, Marketing

June 13, 2016

Great customer Service! Heather was amazingly easy and helpful! My car had a lot of service items for the 105,000 mile tune up and Heather beat all the other mechanics price More

by Keri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2016 -

Lou Sobh Honda responded

Thanks for your review Keri. Glad to hear that we took good care of you. Heather is awesome and we appreciate everything she does for her customers and the dealership. We appreciate your recommending us to all of your friends and family. Look forward to your next visit. I will be sure Heather reads this!! Chip Hill, Marketing

June 13, 2016

Stellar service So grateful for Lou Sobh Honda. You help me keep my car in top shape and Heather in the service department keeps me informed on work to be done and s More

by Sheb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2016 -

Lou Sobh Honda responded

Glad to have you in the Lou Sobh Family Sheb. We appreciate your business. Please tell your friends and family about us. We will take good care of them for you. I will be sure Heather reads this. Thanks! Chip Hill, Marketing

June 13, 2016

Great service I visited the dealer for fixing airbag recall. The staff was friendly and appointment time was flexible. The repair was finished on time. Great profes More

by naijian
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2016 -

Lou Sobh Honda responded

We appreciate your business Naijian. Glad we took good care of you and got you in and out quickly. Heather does a great job and I will be sure she sees this! Thanks for taking the time to write. Chip Hill, Marketing

June 12, 2016

Treated great Great service will be back for all my services . They even washed my vehicle. Everyone was professional and friendly. I will recommend your store to m More

by Shorty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Moshiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2016 -

Lou Sobh Honda responded

Thank you for the kind words Shorty. We appreciate your business. I will be sure Heather and Reza read this. See you next time! Chip Hill, Marketing

June 12, 2016

exceeded our expectations! We were pleased with the prompt personal attention in getting our daughter AC repaired. We were also very pleased with the availability of a rental c More

by Tracie Roberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Britt
Jun 13, 2016 -

Lou Sobh Honda responded

Thanks for writing Tracie. Glad we were able to take good care of you. We appreciate your business. I will be sure Justin reads your nice comments. See you next time!! Chip Hill, Marketing

June 12, 2016

To pick-up car Extremely happy, happy, happy. The gentlemen who helped me, Sar Chanthala was extremely polite and courteous and I was out of there in less than 10 m More

by PATRICIA SNELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sar Chanthala
Jun 13, 2016 -

Lou Sobh Honda responded

Thanks for the nice words Patricia. Glad we were able to take care of your needs in such a short time. Maybe next time you can stop long enough to enjoy a cup of coffee with us!! We appreciate your business....see you next time!! Chip Hill, Marketing

June 12, 2016

Recalls on items Everyone was very polite and accommodating. I was extremely pleased with the service. We received phone calls to give us updates. The experience was g More

by Thankful
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I am not sure. I only dealt with people by phone.
Jun 13, 2016 -

Lou Sobh Honda responded

Thank you for taking the time to write. We appreciate your business. Please tell your friends and family about us. "Thankful" is a great screen name. Look forward to your next visit! Chip Hill, Marketing

June 12, 2016

Good experience. Lou Sobh matched coupon, washed car, gave professional customer service, quick turn around of vehicle and had good snacks and very clean and fresh wai More

by ValueSeeker
Recommend Dealer
Yes
Employees Worked With
John Goode
Jun 13, 2016 -

Lou Sobh Honda responded

Thanks for writing Value Seeker (great screen name). Sounds like we were able to meet your needs and looks like we have a new customer!! Welcome to the Lou Sobh Family. I will look into that Internet situation!! Please tell your friends and family about us. We appreciate it and we appreciate you! Chip Hill, Marketing

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