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3,982 Reviews of Lou Sobh Honda - Service Center
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August 26, 2016
Service Department Every time I get any type of service I am treated with so much respect. Heather Cullen is the best service advisor and has never pressured me to get a Every time I get any type of service I am treated with so much respect. Heather Cullen is the best service advisor and has never pressured me to get anything done extra. She explains in detail what is needed or suggested and I then make the call. She is always friendly and makes the visit so pleasant. More
by Handman
Employees Worked With
August 25, 2016
Service I had an Oil change and tire rotation. The service was performed quickly. The waiting room was comfortable. Staff were friendly. I had no issues with I had an Oil change and tire rotation. The service was performed quickly. The waiting room was comfortable. Staff were friendly. I had no issues with service department. More
by Lauren
August 25, 2016
great!!!! Everyone was very nice and helpful and quick. My car got all it's work done very fast and they even washed the outside for me, very nice touch. Everyone was very nice and helpful and quick. My car got all it's work done very fast and they even washed the outside for me, very nice touch. More
by harrison,donna
Employees Worked With
Everyone was extremely nice and helpful
August 25, 2016
Recall notice service excellent Making the appointment was easy and getting the work done just as easy. They were quick and polite. My car was eve washed. An unexpected surprise. Making the appointment was easy and getting the work done just as easy. They were quick and polite. My car was eve washed. An unexpected surprise. More
by Burtmann
Employees Worked With
Don't remember
August 22, 2016
Recall and left front wheel barren replaced Justin knew what I was talking about just by listening to me say a loid noise in the front end. Vary clean and attentive staf . Justin knew what I was talking about just by listening to me say a loid noise in the front end. Vary clean and attentive staf . More
by Vickie2016
August 21, 2016
No muss, no fuss I make an appointment and get right in. No waiting, no lines. I'm kept apprised of what's going on with the car and recommendations for service. No I make an appointment and get right in. No waiting, no lines. I'm kept apprised of what's going on with the car and recommendations for service. No pressure to get more done than I want or feel I need. Everyone is professional and helpful. In and out without a lot of delay. Facility waiting room is comfortable and has nice amenities. John Goode was a breeze to work with. More
by AJB103
Employees Worked With
John Goode
August 18, 2016
Highly recommend Have bought three cars from them and have had multiple car services done, and they always go out of their way to keep me a satisfied customer. Facilit Have bought three cars from them and have had multiple car services done, and they always go out of their way to keep me a satisfied customer. Facility is always clean and well stocked with snacks and beverages. More
by Liz
Employees Worked With
Justin Britt
August 17, 2016
Great service, as usual. From the time I dropped the car off, until I picked it up the people in the service department kept me in the loop about how the work was coming, and From the time I dropped the car off, until I picked it up the people in the service department kept me in the loop about how the work was coming, and when I could pick my car up. They dealt with all my "one more things" that I forgot to mention at the time of drop off. The car was ready on time, the price was what was quoted, and the jobs were done exceptionally well. The most impressive part is the friendliness and customer service of everybody in the service area. More
by Lee
Employees Worked With
Justin Britt
August 15, 2016
Exceptional Took car in when he said they would and delivered back on time. He also kept me updated and found me when it was ready. Took car in when he said they would and delivered back on time. He also kept me updated and found me when it was ready. More
by RAY
Employees Worked With
John Goode
August 07, 2016
Untruthful experience After replacing my ignition switch my horn didn't work so I took it back to Lou Sobh Honda and Sar Chanthala told me it would cost well over $100 to r After replacing my ignition switch my horn didn't work so I took it back to Lou Sobh Honda and Sar Chanthala told me it would cost well over $100 to repair even though it worked just prior to my first visit and didn't afterwards. I went home and removed the panel and the horn plug wasn't in. David later called and apologized but the damage is done. Either Sar or the tech that supposedly looked at it lied. I don't know if this is systematic, calling to apologize after they are caught, or not but beware!!! I waited 2hr 18 min. More
by jeff47
Employees Worked With
Sar Chanthala, David Kellam
