Lou Sobh Honda - Service Center

oil change Personable experience, Went over service results provided and made recommendations as needed. Was not impatient with my questions. Was a walk in oil Personable experience, Went over service results provided and made recommendations as needed. Was not impatient with my questions. Was a walk in oil changed while I waited which was reasonable time length More

Heather Cullen!!!! 5 STAR EMPLOYEE!!!! Our review is long over due! In the last year we have encountered the most knowledable and professional service representative, Heather Cullen. She ha Our review is long over due! In the last year we have encountered the most knowledable and professional service representative, Heather Cullen. She has helped us with any problems/questions/service we needed with our Honda Odyssey. She is so personable and knowledgeable when she explains the issue and what is needed to resolve it. From the first phone call with her a year ago to set up an appointment I could tell she strives for a win-win, what is best for the customer and company and offered us options to see what would most economically benefit us for our needed repairs. We TRUST Heather Cullen, and that makes me love our Honda and Lou Sobh Honda even more. Please recognize this outstanding employee! More

Great job! I came in to have a recall fixed and they were fast and courteous, no problems to report! The waiting area was kid friendly too! I came in to have a recall fixed and they were fast and courteous, no problems to report! The waiting area was kid friendly too! More

Excellent service! I have taken my Odyssey to Lou Sobh in Cumming since it opened. They have always provided outstanding customer service. I go in for the service reco I have taken my Odyssey to Lou Sobh in Cumming since it opened. They have always provided outstanding customer service. I go in for the service recommended and get it completed promptly. My service rep always makes me aware of anything else the technician may find, but doesn't pressure me into repairing it immediately. I have worked with both Heather and Bonnie. Both are extremely knowledgeable and have explained exactly what is means for me to wait for additional service. They haven't steered me wrong. Thank you Lou Sobh Honda! More

Excellent service, as usual. I have had many excellent experiences at Lou Sobh Honda, and this visit for service on my Accord was no different. Having worked in service industries I have had many excellent experiences at Lou Sobh Honda, and this visit for service on my Accord was no different. Having worked in service industries for nearly two decades, I have high standards for achieving a rating of excellent and the people at Lou Sobh Honda have yet to disappoint me. Keep up the good work. More

Great experience Came in for a recall service and also to have a new programmed key made. All of the staff I encountered were extremely friendly and helpful, the servi Came in for a recall service and also to have a new programmed key made. All of the staff I encountered were extremely friendly and helpful, the service was completed in the estimated timeframe I was provided, and the waiting area and refreshments made the wait extremely comfortable. I highly recommend this dealership for service. More

Exceptional Customer Service We own 2 Honda vehicles and only bring them to Lou Sobh for service. They continually go out of their way to make the experience seamless. Exceptiona We own 2 Honda vehicles and only bring them to Lou Sobh for service. They continually go out of their way to make the experience seamless. Exceptional customer service! More

Air bag recall Shannon was exceptional; great customer service; efficient, concerned about my time and called me right when job completed for pick up. My car was ev Shannon was exceptional; great customer service; efficient, concerned about my time and called me right when job completed for pick up. My car was even rinsed off (pollen covered!) More

Great overall Experience This Lou Sobh Honda Dealership is really first class. It's a new, modern facility and the staff are all excellent. Everyone is very friendly and pro This Lou Sobh Honda Dealership is really first class. It's a new, modern facility and the staff are all excellent. Everyone is very friendly and professional. I have bought 2 Honda's here in the short time this dealership has been open. Both the buying experiences and the service experiences have been excellent. And, my wife agrees too !! : ) More

Service was amazing! Justin Britt is as good as they get! My service visit was wonderful!! In and out, no pressure to buy, and top notch customer service! Justin was very kind and porfesional. His customer se My service visit was wonderful!! In and out, no pressure to buy, and top notch customer service! Justin was very kind and porfesional. His customer service is impeccable!! Thank you very much Justin!! Will be returning to him of all my service needs! More