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Lou Sobh Honda - Service Center

Cumming, GA

4.9
3,983 Reviews

3,983 Reviews of Lou Sobh Honda - Service Center

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September 18, 2016

Service John Goode has taken great care of my needs for some time. John is a great guy and I'm sure you are aware of his value. David Wilkie has always been a More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Goode
Sep 21, 2016 -

Lou Sobh Honda responded

Thank You for the kind words Ken. I will be sure to share with John and David. Please tell your family and friends about us. We would appreciate it and we will take very good care of them for you. Have a great day. Chip Hill, marketing.

September 17, 2016

Very friendly Everybody very friendly fast service a little far way from my place but excellent service , the sales man so good very friendly everything excellent , More

by Claudia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Moshiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Mierz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kellam, Bob Byczynski, Harald Hagen, Sally Hayner, Alex Sobh, Neal Decker, Dave Ayers, Mike Blalock, Eric Budhi, Dave Owens, Thomas Owens, John Goode, Mac McIntosh, Raja Venkat, Justin Britt, Scott Fain, Robert Wilkes, Patrick Vickers, Eric Meckes, Herve Hanyurwimfura, Demarius Henderson, Ryan Velasquez, Lisa Compton, Matthew Pierce, Kyle Joseph
Sep 21, 2016 -

Lou Sobh Honda responded

Thank You Claudia, that is the most stars I can ever remember us getting on a single review!! We appreciate your business and please tell your friends and family about us. We will take very good care of them for you. We look forward to your next visit and always feel free just to stop in for a cup of coffee. Chip Hill, Marketing

September 17, 2016

vehicle service Try to decrease the wait time for customers when the wait for there service. Routine service took 1 & 1/2 hours. thanks for washing the car The s More

by Honda service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Britt
Sep 17, 2016 -

Lou Sobh Honda responded

Thank you for your comments. I will pass them along to our Service manager. We appreciate your business. Have a nice day. Chip Hill, Marketing

September 09, 2016

Our Lou Sobh Service Experience Always helpful, fast and courteous! Heather is knowledgeable and always answers our questions. If she doesn't know the answer she finds out for us. Th More

by Happy Honda Owners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2016 -

Lou Sobh Honda responded

Thanks Happy Honda Owners!! I will be sure to share this with Heather. We appreciate your business and look forward to your next visit!! Chip Hill, marketing

September 08, 2016

2006 Honda accord EXL Heather Cullen is exceptional, She help me and told me about what do I need and what should I do. She also offer me some coupons discount for servic More

by Tjin71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2016 -

Lou Sobh Honda responded

Thanks for taking the time to write. Looks like Heather took good care of everything for you. We appreciate your business and continue to enjoy your 2006 Honda Accord EXL. When you get ready to trade, come see us. We will treat you right. Have a great day. Chip Hill, Marketing

September 08, 2016

Fast Friendly Service Justin Britt the Service Adviser did extremely well with getting the service work completed on my new 2016 Civic. I came in at 3pm on Tuesday and it More

by AFTERMATH SUP NGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Britt
Sep 17, 2016 -

Lou Sobh Honda responded

Thank you for writing. Looks like Justin took good care of you and your 16 Civic. We appreciate your business and see you next time. I will be sure to show this review to Justin. Have a great day! Chip Hill, Marketing

September 02, 2016

Very pleased with service Bought my vehicle from another dealer, but didn't want to drive across town for service. So glad I am closer to Lou Sobh. Very pleased with Shannon' More

by MDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon McConnell
Sep 21, 2016 -

Lou Sobh Honda responded

Thanks MDC. We appreciate your service business. Glad to have you as a customer. Welcome to the Lou Sobh Family. When the time comes, we trade you out of your present car and take good care of you on the price. I will be sure Shannon sees this. Chip Hill, Marketing

August 31, 2016

Had an issue with a tire Service department found the problem and were very help in resolving the problem. I needed to purchase a replacement tire, which I did. I thought th More

by casper3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Mierz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2016 -

Lou Sobh Honda responded

Thanks for the review casper. we appreciate your business. I will be sure Ted reads this. See you next visit. Chip Hill, Marketing

August 30, 2016

Friendly, helpful people in a comfortable setting Service was completed in a timely manner. My car was sparkling clean when returned to me. Waiting area was clean and comfortable and very bright. More

by Annabelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon in Service
Sep 29, 2016 -

Lou Sobh Honda responded

Thanks for the nice comments Annabelle. We appreciate your business. I will be sure to show this to Shannon. Have a great day and glad to have you in the Lou Sobh Honda family!! Chip Hill, Marketing

August 30, 2016

Oil change done quickly! I had a coupon from another dealership that they accepted. The service rep said that they normally do a tire rotation with the oil change, if I needed More

by Bbrown52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2016 -

Lou Sobh Honda responded

Thank you for taking the time to write. We appreciate your business. Heather is as good as they come. She is a huge asset to our dealership. Glad we were able to save you a little time and money. See ya next time! Please tell your friends and family about us. Chip Hill, Marketing

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