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Lou Sobh Honda - Service Center

Cumming, GA

4.9
3,983 Reviews

3,983 Reviews of Lou Sobh Honda - Service Center

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October 10, 2016

Exceeded the Expected I brought my 2016 Honda CRV in response to a letter I had received concerning a re-call. I had made the appointment a week earlier. When I arrived, I More

by kassy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tala Sar
Nov 17, 2016 -

Lou Sobh Honda responded

Thanks for the kind words Kassy. I will be sure to thank Tala for you as well. Please tell your friends and family about us. We will take good care of them for you. Chip Hill, Marketing

October 07, 2016

30000k mile service... My service rep Shannon McConnell a 100% rate in his customer service. He took care , he was very polite. Answered all my questions. Great thumsup. Th More

by mnj
Recommend Dealer
Yes
Employees Worked With
Shannon McConnell
Nov 17, 2016 -

Lou Sobh Honda responded

Thanks mnj. We appreciate your business and glad to have you in the Lou Sobh Honda Family. See you next time in. Chip Hill, Marketing

October 05, 2016

Felt like an appreciated customer Everyone involved in my service appointment was attentive, pleasant, and answered any questions that came up during my visit. The time estimate was More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanthala Sar
Oct 14, 2016 -

Lou Sobh Honda responded

Thank you for writing Patty. We DO pride ourselves on having an award winning Service Dept. We are lucky to have such an awesome and talented staff. And we are blessed to have customers such as yourself. Please recommend us to your friends and family. We appreciate it. Chip Hill, Marketing

October 05, 2016

Very Helpful and Friendly Everyone at service is always nice and helpful. Every time I visit I have a great experience. Cashier 003096 help me Friday and he was very nice and s More

by DEBRASEABOLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sally Hayner, John Goode, Justin Britt
Nov 16, 2016 -

Lou Sobh Honda responded

Thank you Debra.We appreciate your very nice review.I will be sure to thank them all!! Please recommend us to your friends and family. We will take very good care of them as well. Hope to see you again soon. Chip Hill,Marketing

October 03, 2016

Kind, caring, helpful I give my service rep Mr. Tala a 100% complete satisfaction . I will recommend my friends and family to this facility . Thank you keep the good work😊 More

by Sanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tala
Oct 14, 2016 -

Lou Sobh Honda responded

Thank You Sanchez. We appreciate your business and your recommendation. You are an important part of the Lou Sobh Family and we look forward to earning your trust for many years to come. Chip Hill, Marketing

October 03, 2016

Knowledgable, Courtious, Efficient, Helpful I give my service rep Shannon McConnell a 100% rate in his customer service. From the first time I spoke with him on the phone till the day I brough More

by Sandra07
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shannon McConnell, Service Advisor - Lou Sobh Honda, Cumming GA
Oct 14, 2016 -

Lou Sobh Honda responded

Thanks for the nice review Sandra. We appreciate you taking the time to write. I will share this with Shannon and we look forward to your next visit. Please tell your friends and family about us. We will take good care of them for you. ChipHill, Marketing

September 30, 2016

Everyone was courteous, knowledgeable and very efficient. From first entering the establishment, everyone was very pleasant and helpful. The work that I needed was fully explained ahead of time and also the More

by Janet Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember.
Oct 14, 2016 -

Lou Sobh Honda responded

Thanks for the kind words Janet. We appreciate your business. I checked and you have been dealing with 2 of our best Service Writers, Heather Cullen and Justin Britt. Hope to see you soon on your next visit! Please tell your friends and family about us...we are worth the drive!! Chip Hill, Marketing

September 28, 2016

You guys are very dependable and honest . I truly appreciate the service that we received time and time again from you guys. Thanks! We will most certainly be returning for all our servic More

by Ajswafford
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Budhi
Sep 29, 2016 -

Lou Sobh Honda responded

Thanks for taking the time to write. We look forward to your next visit and we certainly value your business. Please feel free to stop by for a cup of coffee anytime you are close by. Glad to have you in the Lou Sobh Honda family. Chip Hill, Marketing

September 26, 2016

Service Department Excellent LouSobh Honda Service Department A+++++++++++++++++++++++++. Great job........ Super fast, friendly, great people, will always return to have my Honda More

by Whyme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon McConell
Sep 29, 2016 -

Lou Sobh Honda responded

WOW, Whyme, that may be the most +'s we have ever gotten!! Thank you and we are happy to take good care of your vehicle in service. I will be sure to show this to Shannon. We appreciate your business and have a great day....you just made ours!!! Chip Hill, Marketing

September 19, 2016

In and out oil change and tire rotation Was able to get in for an oil change and tire rotation, all handled within an hour. Clean and efficient, took advantage of the coffee offering and wi More

by Hondafan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goode
Sep 21, 2016 -

Lou Sobh Honda responded

Thanks Honda Fan for taking the time to write. Glad we took good care of you. We appreciate your business. Stop by anytime for a cup of coffee. I will be sure John sees this. Chip Hill, Marketing

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