4,081 Reviews of Lou Sobh Honda - Service Center
1st visit after purchase Service area was very clean and had plenty of people on duty and did not have to wait. Everyone was very pleasant and was on our way very quickly. Service area was very clean and had plenty of people on duty and did not have to wait. Everyone was very pleasant and was on our way very quickly. More
Service appt I had an excellent experience at Lou Sobh Honda. They addressed a recall issue and did an oil change. The kid's area could be a little bigger with a f I had an excellent experience at Lou Sobh Honda. They addressed a recall issue and did an oil change. The kid's area could be a little bigger with a few more activities, but my kids lived the bean bags and the movie. More
Thanks for taking such good care of my Honda! I drive more than an hour to get to this dealer because I know I can depend on them. Service is professional and yet friendly. I drive more than an hour to get to this dealer because I know I can depend on them. Service is professional and yet friendly. More
Excellent service call Great experience, I always hate going to a service dept, but going to Lou sobh is great. I was quoted a two hour wait time which was expected but I wa Great experience, I always hate going to a service dept, but going to Lou sobh is great. I was quoted a two hour wait time which was expected but I was out in an hour and 20 min More
Excellent!! I purchased the car here and also the service done here every time They do the right thing, whatever is needed for the car I had a problem in the ca I purchased the car here and also the service done here every time They do the right thing, whatever is needed for the car I had a problem in the car. The mechanic rode with me, listened to my car problems the way I described it and worked on it. I am yet to check if it is completely fixed I gave 4 stars only because I had to wait and I believe it was a strange problem that's why it took so long. But if they had told me that this is what they will do I would have gone out for other work. I just had to wait there all 4 hours. Other than that Mechanic and service consultant was very polite and helpful More
Excellent Service The service department thoroughly addressed the issues I was having without being pushy on recommendations. Shannon was very friendly and accommodati The service department thoroughly addressed the issues I was having without being pushy on recommendations. Shannon was very friendly and accommodating. The work was done with the exact timing that I was promised! More
Great service Great customer service. Always friendly and professional. Always willing to listen. Communication flows easily between customer and service provider. Great customer service. Always friendly and professional. Always willing to listen. Communication flows easily between customer and service provider. I would definitely recommend this dealership for any of your car needs. More
Very Professional The Service Advisors are always extremely professional. My advisor (Helen) was informative and very friendly. The only recommendation I would sugges The Service Advisors are always extremely professional. My advisor (Helen) was informative and very friendly. The only recommendation I would suggest is to offer more "service specials" for loyal customers. More
Service Quick and easy. Service expert was knowledgeable and reminded me of some coupons to use during my visit to keep my cost down. Thank you. Quick and easy. Service expert was knowledgeable and reminded me of some coupons to use during my visit to keep my cost down. Thank you. More
Excellence My appointment for a 30,000 mile service on my Accord was smooth as silk. I dropped off my car, chose the level of service I wanted (standard), was gi My appointment for a 30,000 mile service on my Accord was smooth as silk. I dropped off my car, chose the level of service I wanted (standard), was given the price I would pay and picked up a rental car for the day (this was included in the service price). To my surprise, I was notified that my car was ready within 21/2 hours. I returned the rental car and picked up my car that is now ready for many more problem free miles- oh! and it was Washed as well. Friendly, competent and timely excellent servic. More