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Lou Sobh Honda - Service Center

Cumming, GA

4.9
3,983 Reviews

3,983 Reviews of Lou Sobh Honda - Service Center

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October 24, 2016

Regular service visit Good service , friendly and helpful staff. I will definitely continue to have my car serviced here. I am well pleased with my Honda CRV and hope that More

by dc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goode
Dec 26, 2016 -

Lou Sobh Honda responded

Thanks for taking the time to write dc. We appreciate your business and I will be sure to show to John. Have a great day! Chip Hill, Marketing

October 21, 2016

Excellent Service Dept. My 5 star rating and yes for recommend dealership is for the service dept. only. I have no experience in buying a car at this dealership. I want to sa More

by Adrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2016 -

Lou Sobh Honda responded

WOW! I am so glad that we got this right. Heather is one awesome Service Advisor. We appreciate you taking the time to write. We are lucky to be staffed by great people in our Service Department as well. Thanks for being our customer and we look forward to your next visit. Have a great day. Chip Hill, Marketing

October 20, 2016

First service and recall service on Honda CRV Check-in fast, courteous. service completed much faster than estimated (recall included). Accepted coupons for discounts. Clean, comfortable waitin More

by cfillingim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Britt
Nov 19, 2016 -

Lou Sobh Honda responded

Thank you for taking the time to write. We appreciate your business and look forward to your next visit. Have a great day. I will be sure to thank Justin! Chip Hill, Marketing

October 19, 2016

GREAT Always friendly, and goes the miles to meet your needs. Keeping you updated with your service while in progress by letting you known about any other p More

by HONDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2016 -

Lou Sobh Honda responded

Thanks for your nice comments on Heather. She is a superstar and we appreciate the job she does for us day in and day out. We appreciate your business and hope to see you on your next visit. Have a great day. Chip Hill, Marketing

October 17, 2016

45K Service on CRV Easy to make an appointment and work around my work schedule. Used a coupon and saved $50. They finished service faster than they told me it would More

by agamble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2016 -

Lou Sobh Honda responded

It's never a gamble with Heather....sorry I couldn't pass on that one!! Thanks for taking the time to write. We appreciate your business. I will definitely show to Heather. See you next visit. Chip Hill, Marketing

October 17, 2016

Very fast service Sar understands my situation that I didn't have much times for service, so he give me favor to try to quick service. I am happy for "Friendly and fas More

by Kjoung
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chanthala Sar
Nov 17, 2016 -

Lou Sobh Honda responded

Thanks for your review Kjoung. We appreciate your business and hope to see you at the dealership again soon. Have a great day! Chip Hill, Marketing

October 14, 2016

Very helpful Great service and Mike Blalock was very professional and efficient! Waiting room is also very clean and welcoming! Would recommend service here to eve More

by TL1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Blalock
Nov 17, 2016 -

Lou Sobh Honda responded

Thanks TL 1960. We appreciate your business and hopefully you have found a dealership for life...OURS!! Have a great day and we look forward to your next visit. Stop in and have a cup of coffee on us anytime!! Chip Hill, Marketing

Dec 03, 2016 -

Lou Sobh Honda responded

Thanks TL1960. We appreciate your business and I will be sure to thank Mike. Have a great day and see you next time. Chip Hill, Marketing

October 14, 2016

Excellent as usual We are new to Honda. We have only had Fords and Nissans in the last 30 years. I have never felt like an old friend at any dealership in all of those y More

by Dawnw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Moshiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Mierz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Velasquez
Nov 17, 2016 -

Lou Sobh Honda responded

THANK YOU FOR CHOOSING US!!! Welcome to the Lou Sobh Honda family and I am sure you will be a Honda Owner for life. I will be sure all of the above mentioned employees read this awesome post. Thank you for your support as well. Chip Hill, Marketing

October 13, 2016

Great Service I had a great experience at Lou Sobh on Monday. I had a warning light I wanted checked out and made a 7 am appointment. After assessment - they told More

by Fletchmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goode
Nov 17, 2016 -

Lou Sobh Honda responded

Thanks Fletchmom. We love stories such as yours. We strive to make every customer special and this is a perfect example. I will be sure to thank John for going the extra mile to make your experience here exceptional!! Hope to see you again soon and have a great day!! Chip Hill, Marketing

October 12, 2016

Accord Recall Notice I made an appt. to gave the recall work done. When I arrived, I was helped right away. I expected to spend most if the morning at the dealership. T More

by Cathy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2016 -

Lou Sobh Honda responded

Thank you for taking time to write. We appreciate your business and I will be sure to show to David. Have a great day and see you next time in. Chip Hill, Marketing

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