4,081 Reviews of Lou Sobh Honda - Service Center
Tala is a pleasure!!! I enjoy the service I get at Lou Sobh Honda!! Tala Sar is a very knowledgeable advisor and I always make sure to seek him out for the great customer I enjoy the service I get at Lou Sobh Honda!! Tala Sar is a very knowledgeable advisor and I always make sure to seek him out for the great customer service he provides. Thank you!! More
Special Treatment I am recognized when I drive in by the message board above the service drive. The service writer calls me by my name beginning with Mr. He/She explain I am recognized when I drive in by the message board above the service drive. The service writer calls me by my name beginning with Mr. He/She explains all the recommended services my car may need to be kept in tip top shape. I usually have the invoice from my previous visit so can verify what they are telling me. I am made to feel special and offered a seat in the waiting room or to get me a loaner car if the service will take too long. I appreciate all the service personnel at Lou Sobh from the Service Manager David to the porter who brings my car forward when the service is complete. I am so glad to be doing business with Lou Sobh Honda, we have two Honda cars and will buy our next one from this dealership. More
The Best Auto Service Department More than three years, since its opening, we are coming to this dealership for regular service and repair of our two Honda Accords. It is just pleasur More than three years, since its opening, we are coming to this dealership for regular service and repair of our two Honda Accords. It is just pleasure to be here. Everything is perfectly clean and nice. While waiting you can have free snacks and drinks. More importantly you will experience the best customer service. All these years we are working with Service Adviser Heather Cullen, who is very friendly and not only giving you an honest and reliable advice, but ready to help you to reduce the cost. We would like to thank the Service Manager Herald Hagan for understanding and responding without delay to the customer needs. We recommend everybody to use this auto service. More
Best Honda Service In a world where customer service Is suffering, you can still find exceptional customer service at Lou Sobh Honda. The team always takes great In a world where customer service Is suffering, you can still find exceptional customer service at Lou Sobh Honda. The team always takes great care of me and my car! They are best in class. More
Great service Our new 2017 CRV was due for routine maintenance- oil change and tire rotation. The tire pressure light came on th day before we took the car in. The Our new 2017 CRV was due for routine maintenance- oil change and tire rotation. The tire pressure light came on th day before we took the car in. The service writer assured us they would locate problem. We were. kept informed the service technician found a nail in sidewalk. Gave us an estimate and told us they would call when ready. Everyone was polite professional and the tire repair came in under the estimate. They took the time to explain the service to me. I would highly recommend dealership. Our salesman even stopped to say hi and asked how we were doing and if we needed anything. More
AC blowing hot air and recall on Airbag Valve Assembly Great customer service experience. My car was repaired in one day, actually by 1pm same day I dropped it off. I was not inconvenienced at all and my Great customer service experience. My car was repaired in one day, actually by 1pm same day I dropped it off. I was not inconvenienced at all and my service representative (Heather) was helpful and so courteous. I will definitely take my Honda back here for any other items I need and will most likely buy my next Honda here. My AC was repaired and a recall on my air bag was repaired with no issues. I think this dealership has a very honest work force and I will trust their advice about future repairs. Thank you!!! More
PROFESSIONAL AND COURTEOUS. Always a positive experience. Bonnie, my service advisor on this visit, should be commended for her great attitude and her caring involvement. All Always a positive experience. Bonnie, my service advisor on this visit, should be commended for her great attitude and her caring involvement. All in all, terrific. More
Superior customer service. I continue to have my Honda Ridgeline serviced at Lou Sobh because I am treated like a VIP. They understand that repeat customers are created by solvi I continue to have my Honda Ridgeline serviced at Lou Sobh because I am treated like a VIP. They understand that repeat customers are created by solving problems and not creating them More
In and out quickly Oil change and tire rotation in under an hour. The service agent even found a discount coupon for the tire rotation/balance. Plus they brought it bac Oil change and tire rotation in under an hour. The service agent even found a discount coupon for the tire rotation/balance. Plus they brought it back all washed. Such a deal! More
Great service I was able to bring my car in for service without an appointment and my adviser was able to get my car worked on the same day. My car was finished in I was able to bring my car in for service without an appointment and my adviser was able to get my car worked on the same day. My car was finished in a timely manner. More