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Lou Sobh Honda - Service Center

Cumming, GA

4.9
3,983 Reviews

3,983 Reviews of Lou Sobh Honda - Service Center

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November 14, 2016

Stellar service The team at Lou Sobh is professional and not like other dealer service departments. I appreciate that their service prices are in line with independe More

by Sheb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2017 -

Lou Sobh Honda responded

Heather does an outstanding job for us. She will take good care of your vehicle each and every visit!! Thank you for choosing us!! Chip Hill, Marketing

November 12, 2016

I was impressed My first visit was for the usual LOF for my CRV. I was impressed with the efficiency and cleanliness of the service area and the waiting area. Was o More

by Big fisherman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon
Mar 06, 2017 -

Lou Sobh Honda responded

Thanks for your comments Big Fisherman. (love the name)!! Glad we got you handled in a short amount of time. We appreciate you and look forward to your next visit!! Chip Hill, Marketing

November 07, 2016

First oil change for new CRV First service visit at Lou Sobh. Vehicle purchased at different dealership, but we wanted to find a reliable service center close to our home. The s More

by bob2016crv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon McConnell, Tala Sar
Mar 06, 2017 -

Lou Sobh Honda responded

We are glad you found us bob!! We will take good care of you. And next time you are in the market for a new Honda, we will be sure to treat you right. Now you have friends in the car business...US!! Welcome to the family!! Chip Hill, Marketing

November 06, 2016

AlwYs great service Always receive great service quicly price is good car was was definetly needed waiting room was clean and free wifi snacks and drinks look led at new More

by 11accordcoupe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2017 -

Lou Sobh Honda responded

Thank You and I will be sure to show this to Heather. We appreciate your business and look forward to your next visit!! Chip Hill, markleting

November 04, 2016

Oil Change I went for oil change and everything was taken care of. Promptly updated with everything that I need to know. Also in my previous visit, I was suppose More

by ceevaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanthala Sar
Mar 06, 2017 -

Lou Sobh Honda responded

Thanks for your business. Have a great day ceevaa!! Chip Hill, Marketing

November 03, 2016

great service! Heather was a great service rep for me. Allthough service repares are expensive, Heather tries to help with discounts and advice. The shop did a great More

by Tigerfan#75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2017 -

Lou Sobh Honda responded

Thanks for the kind words Sharon. Heather is a superstar!! We all love her here and so do all of her customers. Thanks for being a part of the Lou Sobh Family!! Have a great day!! Chip Hill, Marketing

November 03, 2016

Excellent service! Thanks Lou Sobh Honda, The service there is very good. I had a set of tires installed and alignment. P.S. You should stock Michelins for CR-V's. More

by Hondoid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon McConnell (Service Advisor)
Mar 06, 2017 -

Lou Sobh Honda responded

Thanks Hondoid!! (Love the name!!). I will pass the info on to our service manager. We appreciate your business. See you next visit. Chip Hill, Marketing

November 02, 2016

Good customer relations I drive about 2 hours to this dealership. I appreciate their prompt attention. Also when the work was taking hours to accomplish they supplied me wi More

by JudyBee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Blalock
Mar 06, 2017 -

Lou Sobh Honda responded

Thanks JudyBee. We appreciate your business and look forward to seeing you next time you need service. Have a great day!! Chip Hill, Marketing

Mar 06, 2017 -

Lou Sobh Honda responded

Thanks JudyBee. This may be a duplicate. My computer is acting funny!! Chip Hill, Marketing

November 02, 2016

Easy oil change/tire rotation Was in and out in about an hour for an oil change and tire rotation. Comfortable waiting room. And drove away with a clean car. More

by Shannon Kern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Britt
Mar 06, 2017 -

Lou Sobh Honda responded

Thanks Shannon. I will be sure to thank Justin. He does a great job for us. Thanks for your business. Chip Hill, Marketing

October 29, 2016

Repair broken side view mirrow The staff are very professional and courteous. The broken mirror and outside cover had to be ordered to replace the broken side view mirror. Plus the More

by Accord09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Blalock, Justin Britt
Dec 26, 2016 -

Lou Sobh Honda responded

Thanks for your comments. We appreciate your business and Glad we were able to take good care of you. Please tell your friends and family about us! Have a great day. I will be sure to show to Justin and Mike. See ya next time! Chip Hill, Marketing

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