4,081 Reviews of Lou Sobh Honda - Service Center
excellent customer care honda service Lou Sobh service did excellent work on my Honda. They were able to get issues resolved through Honda warranty program where the diagnosis was difficul Lou Sobh service did excellent work on my Honda. They were able to get issues resolved through Honda warranty program where the diagnosis was difficult. They replaced parts and resolved issues in a very professional manner. And provided excellent customer service. More
60000 mile service Always a pleasure doing business with this dealership. They make the experience so easy and seamless. I will always get my vehicle services here. And Always a pleasure doing business with this dealership. They make the experience so easy and seamless. I will always get my vehicle services here. And my next purchase will be here as well. More
Exceptional service at a reasonable price If you are looking for a service center to work on your Honda, make sure to consider Lou Sobh. They will provide you with up front information and wi If you are looking for a service center to work on your Honda, make sure to consider Lou Sobh. They will provide you with up front information and will follow through with what they tell you. No pressure to get unnecessary services. Great facilities and free snacks!! More
2014 Honda Accord Coupe I am a repeat customer here at Lou Sobh Honda in Cumming and would recommend this dealership to my family and friends. Great service with competiti I am a repeat customer here at Lou Sobh Honda in Cumming and would recommend this dealership to my family and friends. Great service with competitive Rates... I service my 2011 Acura MDX and my 2014 Honda Accord here and I am very impressed with the operation each time. The dealership is immaculate, you are greeted immediately as you pull in and they expedite you thru the process as they are respectful of your time spent waiting for your vehicle. They have a very nice waiting area with great coffee options and refreshments. They do a nice job washing the vehicle as well before they send you on your way. Keep up the Good work !!! More
Great Experience! I had recently gotten my used Honda from another dealer out of state and there was a vibrating noise in the dash that was driving me crazy. I original I had recently gotten my used Honda from another dealer out of state and there was a vibrating noise in the dash that was driving me crazy. I originally called another dealer (Milton Martin) that was closer to my house to make my appointment and they were very rude on the phone so I decided to go with Lou Sobh. From making my appointment to getting my car back from the service department at Lou Sobh, my service was phenomenal. For one, I was very surprised and pleased with the amount of women working in the service department. This is something you do not see very often. Secondly, everyone working in the service department was friendly, fast, and had a smile on their face. Last, when I had gotten my car back, it had been washed, for free. This was a nice touch. When my car requires servicing (oil change, etc) I will be going to Lou Sobh! More
Fast and friendly I have been going to Lou Sobh Honda for service since they opened. Always fast and friendly and reasonable cost The waiting area is quiet and comfor I have been going to Lou Sobh Honda for service since they opened. Always fast and friendly and reasonable cost The waiting area is quiet and comfortable More
Exceptional Service Thank you for training such an exceptional representative! I had a busy day and wanted to drop my car off to have it checked. The young girl that he Thank you for training such an exceptional representative! I had a busy day and wanted to drop my car off to have it checked. The young girl that helped was extremely helpful. Because of your customer service I will continue to tell people about the service at Lou Sabh. More
Oil Change in lickity split Just needed an oil change and tire rotation. I was politely greeted upon my arrival and John had me back on the road in no time. Just needed an oil change and tire rotation. I was politely greeted upon my arrival and John had me back on the road in no time. More
More than just an oil change I brought my vehicle up for an oil change. Mike Blalock met me at my vehicle and asked how he could help. I mentioned the oil change, which he wrote I brought my vehicle up for an oil change. Mike Blalock met me at my vehicle and asked how he could help. I mentioned the oil change, which he wrote up, and then I mentioned transmission was not as smooth as my 06 Odyssey. He mentioned a possible software upgrade which he then included on the work order. The check on my vehicle identified the need for the upgrade which then was subsequently made and which I could feel the difference after leaving the dealership. Mike kept me informed of the status on the order as he made many checks for me. He gave me a reason for the upgrade and the change would put my mind at ease. Thanks to Mike and the Lou Sobh Honda team. More
Service department I love Hondas! They be ver break. Lou Sobh is one of four Honda dealerships that I've done business with but Lou Sobh Honda is the opitome of great se I love Hondas! They be ver break. Lou Sobh is one of four Honda dealerships that I've done business with but Lou Sobh Honda is the opitome of great service and professionalism. My service advisor is usually Heather Cullen. She is the Cat's Meow! Over the weekend I had a service problem with one of my tires and I contacted Heather, but found her unavailable. I had the pleasure of meeting Bonnie Massengillle and the service manager David Wilke. They were also incredible. I am an insurance adjuster and have seen the very best to the worst. I'm buying my next car from Lou Sobh Honda because of the many pleasant experiences. GREAT JOB LOU SOBH! More