4,081 Reviews of Lou Sobh Honda - Service Center
AIRBAG REPLACEMENT Facility designed for efficiency and customer services. Clean, comfortable, and convenient waiting area. Time for repair was discussed and time was me Facility designed for efficiency and customer services. Clean, comfortable, and convenient waiting area. Time for repair was discussed and time was met. Car was washed before returned to me. Great service!! More
Service as promised Cheerful, knowledgeable, and prompt. I was pleased that our rep not only honored our chit for a car wash and wax, but he gave us a full detail. Cheerful, knowledgeable, and prompt. I was pleased that our rep not only honored our chit for a car wash and wax, but he gave us a full detail. More
Honda Recall Service Visit Prompt appointment was provided and work done. Free rental car provided. I was notified when the work was completed and also informed about service co Prompt appointment was provided and work done. Free rental car provided. I was notified when the work was completed and also informed about service concerns. I was happy overall with the experience. More
Very good customer service Because they are so gentle with the customer and the service is fast. they explain to the customer what happened with the car all time. Because they are so gentle with the customer and the service is fast. they explain to the customer what happened with the car all time. More
Professional dealership! The first part of my rating is towards the service advisor, Heather Cullen. She is knowledgeable & she knows how to give wonderful customer service & The first part of my rating is towards the service advisor, Heather Cullen. She is knowledgeable & she knows how to give wonderful customer service & her service team supports her proudly. Secondly, I fortunately own a 2003 Honda S2000 with low mileage, 67,000 miles. I feel extremely comfortable bringing my car to Heather for service knowing she will have quality work completed at a affordable price. In this case, parts were needed & I was put in a Honda Accord rental which was a nice treat! Great marketinkg getting to experience new products from Honda. I have been a Honda fan for many years. I'm aging myself however since my first car was a 1974 Honda Civic & been partial to Honda's ever since. I have already referred some of my neighbors to see Heather. And as I see it, is the best compliment!!! Lou Sobh thank you for the overall feeling & I plan to return for future service work needed. More
Continued knowledge, always courteous and friendly staff Trustworthy, shuttle available, courteous and affordable. Tala responds and calls very promptly with any issues. Great mechanics. I've had repairs d Trustworthy, shuttle available, courteous and affordable. Tala responds and calls very promptly with any issues. Great mechanics. I've had repairs done twice and they do it right the first time. More
My first service visit! I had my first service visit since purchasing my 2014 Civic. I made an appointment for an oil change/tire rotation. It was completed in under 45 min I had my first service visit since purchasing my 2014 Civic. I made an appointment for an oil change/tire rotation. It was completed in under 45 minutes. Heather was awesome as my service advisor. More
At last, a service that does only what is truly needed This week, I took my 2006 Honda Ridgeline (with >200k miles) to Lou Sobh for service. With a truck as old as mine, there is ample opportunity to find This week, I took my 2006 Honda Ridgeline (with >200k miles) to Lou Sobh for service. With a truck as old as mine, there is ample opportunity to find things that need fixing. Instead, these folks advised me that the problem I thought I had needed only a slight adjustment. I ended up paying only $35.00 for an oil change, tire rotation aND complete diagnosis of my truck. Great deal! More
Awesome experience! Having owned a few Hondas in the past, and having used a different dealership in that geographic location, I was a little hesitant to try another deal Having owned a few Hondas in the past, and having used a different dealership in that geographic location, I was a little hesitant to try another dealership. I even bought the car at the old dealership knowing that I would not be having it serviced there. Lou Sobh was a great experience! Service was prompt, courteous and affordable. My advisor was the best- I think his name was Tala or something close to that. I only wish I would have purchased the car from you now! Next time I will! Meanwhile I will continue to come to you for service (as long as I get Tala) More
Airbag Recall, Fast scheduling, Excellent service Our 2006 Honda Pilot needed to be brought in for an airbag recall. Scheduling of the appointment was quick and easy. Service advisor said it wou Our 2006 Honda Pilot needed to be brought in for an airbag recall. Scheduling of the appointment was quick and easy. Service advisor said it would take about two hours, and at about the two hour mark, I was contacted that the car was ready. They had also checked the tires, brakes, belts, and fluids. All were O.K. They had also washed the car, which impressed me since there was no cost for the recall. Very clean, comfortable, waiting area with WiFi. More