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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,081 Reviews

4,081 Reviews of Lou Sobh Honda - Service Center

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September 22, 2017

AIRBAG REPLACEMENT Facility designed for efficiency and customer services. Clean, comfortable, and convenient waiting area. Time for repair was discussed and time was me More

by Dr Ernie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Goode
September 22, 2017

Service as promised Cheerful, knowledgeable, and prompt. I was pleased that our rep not only honored our chit for a car wash and wax, but he gave us a full detail. More

by Suescar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, misplaced his name. But an excellent employee
September 20, 2017

Honda Recall Service Visit Prompt appointment was provided and work done. Free rental car provided. I was notified when the work was completed and also informed about service co More

by AirlinePilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon McConnell
September 19, 2017

Very good customer service Because they are so gentle with the customer and the service is fast. they explain to the customer what happened with the car all time. More

by Erika Nunez Madison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goode
September 19, 2017

Professional dealership! The first part of my rating is towards the service advisor, Heather Cullen. She is knowledgeable & she knows how to give wonderful customer service & More

by S2GO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2017

Continued knowledge, always courteous and friendly staff Trustworthy, shuttle available, courteous and affordable. Tala responds and calls very promptly with any issues. Great mechanics. I've had repairs d More

by metro fire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tala
September 10, 2017

My first service visit! I had my first service visit since purchasing my 2014 Civic. I made an appointment for an oil change/tire rotation. It was completed in under 45 min More

by GeeGee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2017

At last, a service that does only what is truly needed This week, I took my 2006 Honda Ridgeline (with >200k miles) to Lou Sobh for service. With a truck as old as mine, there is ample opportunity to find More

by Dayri01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Blalock
August 31, 2017

Awesome experience! Having owned a few Hondas in the past, and having used a different dealership in that geographic location, I was a little hesitant to try another deal More

by Tara J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think my receipt said Tala or something like that...he was awesome!
August 31, 2017

Airbag Recall, Fast scheduling, Excellent service Our 2006 Honda Pilot needed to be brought in for an airbag recall. Scheduling of the appointment was quick and easy. Service advisor said it wou More

by Paul G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Britt
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