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Lou Sobh Honda - Service Center

Cumming, GA

4.9
3,984 Reviews

3,984 Reviews of Lou Sobh Honda - Service Center

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January 19, 2017

Oil change, tire rotation and recall Great service! In and out in an hour! Greeted quickly by service guy. Helped decide if there we other manufacter recalls on other Honda in family and More

by Joe D Hutto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Name not listed
January 19, 2017

Service Excellent service and customer service. I only was there for an oil change but the place was clean, service was quick and customer service was excelle More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2017

Outstanding I felt the service was a good experience, except for the price of the service. It also took a bit longer (4 hours) than expected . More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2017

The service team is courteous and responsive! John in the service department was very helpful. He was quick to return calls and informative in explaining what the technician recommended. They were More

by Plantman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goode
January 15, 2017

service I use this dealership for service on both my vehicles. Without exception I have been extremely pleased with the service I have received. My service a More

by Debbie23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2017

Great Service!! Brought in my Honda's on 2 different day's for oil change and tire rotation without an appointment and was finished both times within 35-45 minutes Th More

by Raymond Mankiewicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Britt
Mar 30, 2017 -

Lou Sobh Honda responded

Thanks Raymond for taking the time to write. We appreciate your business and I will be sure to thank Justin as well. He does a great job for us. Chip Hill, Marketing

January 12, 2017

Drive in and they take it from there I brought my Honda in for an oil change and alignment. So easy - just drive into the large vehicle bay, tell the service technician what you need done More

by George lug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon McConnell
Mar 30, 2017 -

Lou Sobh Honda responded

Thanks George. We appreciate ypur business. Welcome to the Lou Sobh Honda family! We will take good care of your car and be sure you are comfortable while you wait. Chip Hill, Marketing

January 10, 2017

Fast and accurate. I came in without an appointment for regular maintenance and they took me right away. Totally polite and explained how long it would take. Finished More

by Kathie Calabrese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanthala Sar
Mar 30, 2017 -

Lou Sobh Honda responded

Thanks for the nice review Kathie and thanks for your business. Hope to see you on your next visit. Welcome to the Lou Sobh Honda family!! Chip Hill, Marketing

January 08, 2017

The usual excellent experience Heather was as usual very courteous and professional. I go out of my way to request her and I have never been disappointed. She is a credit to your More

by billkuch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2017 -

Lou Sobh Honda responded

Thanks for the very nice comments on Heather. She does a great job for us and we appreciate your business. I will be sure that Heather reads this. Have a great day and see you next visit. Chip Hill, Marketing

January 07, 2017

Oil change Staff kept me well informed, liked the refreshments while waiting! The car wash was also a plus. My first time coming from Ford dealerships so thanks More

by Epfrogger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tala, I think
Mar 13, 2017 -

Lou Sobh Honda responded

Thank You. We will do our best to make you a Lou Sobh Honda customer for life!! We appreciate your business and look forward to your next visit! Chip Hill, Marketing

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