Lou Sobh Honda - Service Center

Top customer service! Awesome customer service! Very efficient and very professional. Everytime,I’ve had to come to the dealership,I’ve alway been treated very well. I lik Awesome customer service! Very efficient and very professional. Everytime,I’ve had to come to the dealership,I’ve alway been treated very well. I like all the people that I have come in contact with at Lou Sobh. I really think it Honda’s way, I was on vacation in Florida over the summer, got a screw in my tire. I first went to tires plus and the want to sell me a new tire, right the bat. Not even the same one I had. I left and found the closest Honda dealership, drive in they were friendly and wanted to help. They said they would take a look at it,if they could fix it it would be $15.00 if they couldn’t they would come talk to me. I made myself comfortable with a drink they gave me and a snack. A shot time later the gentleman came out and said they fixed my tire. I paid and was on my way. When I was driving home I noticed a different sticker on my window. I checked my oil maintenance screen,when I left for Florida I was at 70% oil life. I was at 100%. I was so impressed😊 That just goes to Honda is pretty amazing in customer service! I work in customer service too. Lou Sobh,Honda is the best! More

Excellence, Integrity, Attentive, Friendly, Competent My experience at Lou Sobh during each visit has been nothing short of superb. We are a four car family and a four car HONDA family. We have been My experience at Lou Sobh during each visit has been nothing short of superb. We are a four car family and a four car HONDA family. We have been at several Honda dealerships over the years and Lou Sobh is THE best. Thanks again for a great experience. More

First Oil Change Used on-line scheduling of appointment, which was convenient and efficient. I was "greeted" by name upon arrival at service department. Service depart Used on-line scheduling of appointment, which was convenient and efficient. I was "greeted" by name upon arrival at service department. Service department had clear understanding of service I had scheduled on-line. Work was done in reasonable time, expected time. All service personnel were polite, friendly and professional. Enjoyed their freshly ground coffee machine to treat myself to a latte while waiting. Check-out was easy. Work done was documented. Inspection results clearly stated. Car was exterior washed and waiting for me to drive easily out. More

Excellent routine service experience, added a recall too. Inspection/recall item handled with best results, due to replacement parts rental provided all handled seamlessly. Regular oil change was standard e Inspection/recall item handled with best results, due to replacement parts rental provided all handled seamlessly. Regular oil change was standard excellence of this department. More

Great service Exceptional service. Atmosphere and waiting area is great. Heather is a great advisor and followed with me frequently on the length of time upon com Exceptional service. Atmosphere and waiting area is great. Heather is a great advisor and followed with me frequently on the length of time upon completion. More

Quick, friendly service and clean Pleasant experience from initial phone call to set up my service (recall repair) until I picked up my car later that day. I would recommend this deal Pleasant experience from initial phone call to set up my service (recall repair) until I picked up my car later that day. I would recommend this dealership to others in the area. More

Friendly,fast and efficient!!!! I've rated my service high because of the friendly,fast and professional service I recieved!!!! Loved the lounge great coffee and snacks!!!! I will be I've rated my service high because of the friendly,fast and professional service I recieved!!!! Loved the lounge great coffee and snacks!!!! I will be back in May to either lease or buy another Honda, this will be my 6th one sense 2002!!!!! More

No hassle timely service Justin did a great job reviewing the service plans and gave a fair estimate for time to serve. He called promptly with additional repair concerns. He Justin did a great job reviewing the service plans and gave a fair estimate for time to serve. He called promptly with additional repair concerns. He was very friendly and knowledgeable. Car was done within the time fram he states with no issues. Audrey also provided a rental with no push to up sell and no wasted time reviewing/doing unnecessary paperwork. From Buford but drive to Cumming for service at this dealership because it is far better! More

exceptional Greeted immediately, listened intently to my needs, advised me appropriately, escorted me to the waiting lounge, kept me appraised of work being done, Greeted immediately, listened intently to my needs, advised me appropriately, escorted me to the waiting lounge, kept me appraised of work being done, sent me off with a handshake and smile. More