Lou Sobh Honda - Service Center

Service experience All services were great. I was quite pleased. I especially liked the.amount of it from start to finish. I would recommend them to other people All services were great. I was quite pleased. I especially liked the.amount of it from start to finish. I would recommend them to other people More

Help in a pinch We got in our CRV loaded to the gills with decorations for a rehearsal dinner and a trip. We had gassed up the day before and we had fastened our sea We got in our CRV loaded to the gills with decorations for a rehearsal dinner and a trip. We had gassed up the day before and we had fastened our seat belts. I pushed the ignition button and “click”. Ugh! Tried again and again to no avail. Found our jumper cables that hadn’t been used in ten years, jumped the car on the other car in the garage and called Heather Cullen at our Honda dealer service center. Told her our saga, and she said come right in!!! We got there, and discovered it was a dead battery!!!! (Thankfully not the starter!) she had us in and out in 35 minutes with a brand new battery fully installed for under $100.00!!! Could not believe it!!! Thanks, Heather, for taking such good care of us and helping us get to the rehearsal dinner in Charlotte... on time!!! More

New Car Service This was the quickest and easiest service I've ever had at any car dealership! By far the best! I was pleasantly surprised at how fast Jimmy got me in This was the quickest and easiest service I've ever had at any car dealership! By far the best! I was pleasantly surprised at how fast Jimmy got me in and out! More

Tech assistance for a clueless senior citizen Not only did I get a routine oil change using a coupon, a free car wash and a battery check, my service guy also showed me how to use Bluetooth so I c Not only did I get a routine oil change using a coupon, a free car wash and a battery check, my service guy also showed me how to use Bluetooth so I can listen to audiobooks on my phone while driving! This guy is better than my grandkids when it comes to taking the mystery out of Bluetooth! Thank you Jane Rice More

Fast and friendly service! Driving up GA 400 on a Friday morning an object shattered Odyssey's sunroof. I immediately drove to Lou Sobh Honda. Bonnie in the service department Driving up GA 400 on a Friday morning an object shattered Odyssey's sunroof. I immediately drove to Lou Sobh Honda. Bonnie in the service department checked on the availability of a replacement sunroof, quoted me parts and labor and let me know the part would be available the next day. Saturday morning we dropped off the van around 9:00, left for breakfast and before 10:30 received a call that my van was ready. Outstanding service from a knowledgeable courteous staff. I will definitely be back...hopefully without another shattered sunroof! More

Extra mile I purchased a used Pilot at another dealership several months ago. Andrea in sales pulled the Carfax for me so we would know if the 30,000 mile servic I purchased a used Pilot at another dealership several months ago. Andrea in sales pulled the Carfax for me so we would know if the 30,000 mile service had been performed so I wouldn't be doing unnecessary work. Super helpful and pretty quick service without an appointment! More

Friendly staff, great service experience Shannon was very friendly and got me set up very quickly. Car was done in the time frame I needed, so that was excellent! Great job!! Shannon was very friendly and got me set up very quickly. Car was done in the time frame I needed, so that was excellent! Great job!! More

Excellent Service Everything was polite, professional, on time and at the price quoted. Dealership is always clean and immaculate. People are all friendly and very cu Everything was polite, professional, on time and at the price quoted. Dealership is always clean and immaculate. People are all friendly and very customer service oriented. More