Lou Sobh Honda - Service Center

Great service Getting my car serviced here was easy. Justin was enjoyable to work with. My car was taken care of in the time frame that was told to me. Getting my car serviced here was easy. Justin was enjoyable to work with. My car was taken care of in the time frame that was told to me. More

Service Tala S. was great not only with the initial service but also securing a part for the backseat vent that needed replacement - timely and efficient and Tala S. was great not only with the initial service but also securing a part for the backseat vent that needed replacement - timely and efficient and the coffee while waiting is always enjoyed too! More

Service Heather & Tala were extremely informative and kept me informed of everything that needed to be done. It's a long drive to the dealership but definite Heather & Tala were extremely informative and kept me informed of everything that needed to be done. It's a long drive to the dealership but definitely worth the effort. More

Recall service. Appointment was easy. Recall repair was done on time. Also rotated tires and discussed problem we had adjusting memory settings for driver's seat. Appointment was easy. Recall repair was done on time. Also rotated tires and discussed problem we had adjusting memory settings for driver's seat. Discovered the problem and got the seat adjusted for both drivers. More

oil change Personable experience, Went over service results provided and made recommendations as needed. Was not impatient with my questions. Was a walk in oil Personable experience, Went over service results provided and made recommendations as needed. Was not impatient with my questions. Was a walk in oil changed while I waited which was reasonable time length More

Heather Cullen!!!! 5 STAR EMPLOYEE!!!! Our review is long over due! In the last year we have encountered the most knowledable and professional service representative, Heather Cullen. She ha Our review is long over due! In the last year we have encountered the most knowledable and professional service representative, Heather Cullen. She has helped us with any problems/questions/service we needed with our Honda Odyssey. She is so personable and knowledgeable when she explains the issue and what is needed to resolve it. From the first phone call with her a year ago to set up an appointment I could tell she strives for a win-win, what is best for the customer and company and offered us options to see what would most economically benefit us for our needed repairs. We TRUST Heather Cullen, and that makes me love our Honda and Lou Sobh Honda even more. Please recognize this outstanding employee! More

Great job! I came in to have a recall fixed and they were fast and courteous, no problems to report! The waiting area was kid friendly too! I came in to have a recall fixed and they were fast and courteous, no problems to report! The waiting area was kid friendly too! More

Excellent service! I have taken my Odyssey to Lou Sobh in Cumming since it opened. They have always provided outstanding customer service. I go in for the service reco I have taken my Odyssey to Lou Sobh in Cumming since it opened. They have always provided outstanding customer service. I go in for the service recommended and get it completed promptly. My service rep always makes me aware of anything else the technician may find, but doesn't pressure me into repairing it immediately. I have worked with both Heather and Bonnie. Both are extremely knowledgeable and have explained exactly what is means for me to wait for additional service. They haven't steered me wrong. Thank you Lou Sobh Honda! More

Excellent service, as usual. I have had many excellent experiences at Lou Sobh Honda, and this visit for service on my Accord was no different. Having worked in service industries I have had many excellent experiences at Lou Sobh Honda, and this visit for service on my Accord was no different. Having worked in service industries for nearly two decades, I have high standards for achieving a rating of excellent and the people at Lou Sobh Honda have yet to disappoint me. Keep up the good work. More

Great experience Came in for a recall service and also to have a new programmed key made. All of the staff I encountered were extremely friendly and helpful, the servi Came in for a recall service and also to have a new programmed key made. All of the staff I encountered were extremely friendly and helpful, the service was completed in the estimated timeframe I was provided, and the waiting area and refreshments made the wait extremely comfortable. I highly recommend this dealership for service. More