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Lou Sobh Honda - Service Center

Cumming, GA

4.9
3,985 Reviews

3,986 Reviews of Lou Sobh Honda - Service Center

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September 14, 2017

Continued knowledge, always courteous and friendly staff Trustworthy, shuttle available, courteous and affordable. Tala responds and calls very promptly with any issues. Great mechanics. I've had repairs d More

by metro fire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tala
September 10, 2017

My first service visit! I had my first service visit since purchasing my 2014 Civic. I made an appointment for an oil change/tire rotation. It was completed in under 45 min More

by GeeGee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2017

At last, a service that does only what is truly needed This week, I took my 2006 Honda Ridgeline (with >200k miles) to Lou Sobh for service. With a truck as old as mine, there is ample opportunity to find More

by Dayri01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Blalock
August 31, 2017

Awesome experience! Having owned a few Hondas in the past, and having used a different dealership in that geographic location, I was a little hesitant to try another deal More

by Tara J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think my receipt said Tala or something like that...he was awesome!
August 31, 2017

Airbag Recall, Fast scheduling, Excellent service Our 2006 Honda Pilot needed to be brought in for an airbag recall. Scheduling of the appointment was quick and easy. Service advisor said it wou More

by Paul G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Britt
August 28, 2017

Employees make all the difference My interaction with Lou Sobh was amazing. I was stressed out when I came in about my AC not working. I was greeted by Tala, a representative. He not o More

by Ghtrdfgh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tala
August 28, 2017

Quick and Easy I went to Lou Sobh on a Saturday morning for an oil change and tire rotation on my Pilot. I was expecting to wait a while just because of Saturday mo More

by doug rainwater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon?
August 27, 2017

More than automotive service The customer care rep, Shannon, was personable, knowledgeable & answered all my questions. Went through future service needs & made sure all aspects c More

by Subu3008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon
August 26, 2017

Exceptional Service Had a great experience at Lou Sobh Honda getting a brake job for my Accord. Justin in service was on it and make it easy. The brakes are perfect now More

by Gregg P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Britt
August 26, 2017

Car Battery, Check brake pads Called Heather to explain our issues, got me an appointment with a few hours. Battery and cable replaced, part had to be ordered but I was notified by More

by Handman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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