3,986 Reviews of Lou Sobh Honda - Service Center
Continued knowledge, always courteous and friendly staff Trustworthy, shuttle available, courteous and affordable. Tala responds and calls very promptly with any issues. Great mechanics. I've had repairs d Trustworthy, shuttle available, courteous and affordable. Tala responds and calls very promptly with any issues. Great mechanics. I've had repairs done twice and they do it right the first time. More
My first service visit! I had my first service visit since purchasing my 2014 Civic. I made an appointment for an oil change/tire rotation. It was completed in under 45 min I had my first service visit since purchasing my 2014 Civic. I made an appointment for an oil change/tire rotation. It was completed in under 45 minutes. Heather was awesome as my service advisor. More
At last, a service that does only what is truly needed This week, I took my 2006 Honda Ridgeline (with >200k miles) to Lou Sobh for service. With a truck as old as mine, there is ample opportunity to find This week, I took my 2006 Honda Ridgeline (with >200k miles) to Lou Sobh for service. With a truck as old as mine, there is ample opportunity to find things that need fixing. Instead, these folks advised me that the problem I thought I had needed only a slight adjustment. I ended up paying only $35.00 for an oil change, tire rotation aND complete diagnosis of my truck. Great deal! More
Awesome experience! Having owned a few Hondas in the past, and having used a different dealership in that geographic location, I was a little hesitant to try another deal Having owned a few Hondas in the past, and having used a different dealership in that geographic location, I was a little hesitant to try another dealership. I even bought the car at the old dealership knowing that I would not be having it serviced there. Lou Sobh was a great experience! Service was prompt, courteous and affordable. My advisor was the best- I think his name was Tala or something close to that. I only wish I would have purchased the car from you now! Next time I will! Meanwhile I will continue to come to you for service (as long as I get Tala) More
Airbag Recall, Fast scheduling, Excellent service Our 2006 Honda Pilot needed to be brought in for an airbag recall. Scheduling of the appointment was quick and easy. Service advisor said it wou Our 2006 Honda Pilot needed to be brought in for an airbag recall. Scheduling of the appointment was quick and easy. Service advisor said it would take about two hours, and at about the two hour mark, I was contacted that the car was ready. They had also checked the tires, brakes, belts, and fluids. All were O.K. They had also washed the car, which impressed me since there was no cost for the recall. Very clean, comfortable, waiting area with WiFi. More
Employees make all the difference My interaction with Lou Sobh was amazing. I was stressed out when I came in about my AC not working. I was greeted by Tala, a representative. He not o My interaction with Lou Sobh was amazing. I was stressed out when I came in about my AC not working. I was greeted by Tala, a representative. He not only answered all of my questions but helped find a solution quickly. My vehicle was ready the very next day for pickup. The service was quick and knowledgeable. I highly recommend Lou Sobh. More
Quick and Easy I went to Lou Sobh on a Saturday morning for an oil change and tire rotation on my Pilot. I was expecting to wait a while just because of Saturday mo I went to Lou Sobh on a Saturday morning for an oil change and tire rotation on my Pilot. I was expecting to wait a while just because of Saturday morning. I was in and out in 45 minutes, Shannon took great care of me. More
More than automotive service The customer care rep, Shannon, was personable, knowledgeable & answered all my questions. Went through future service needs & made sure all aspects c The customer care rep, Shannon, was personable, knowledgeable & answered all my questions. Went through future service needs & made sure all aspects covered. The facility is well maintained. More
Exceptional Service Had a great experience at Lou Sobh Honda getting a brake job for my Accord. Justin in service was on it and make it easy. The brakes are perfect now Had a great experience at Lou Sobh Honda getting a brake job for my Accord. Justin in service was on it and make it easy. The brakes are perfect now and I'll be back! Thanks Justin! More
Car Battery, Check brake pads Called Heather to explain our issues, got me an appointment with a few hours. Battery and cable replaced, part had to be ordered but I was notified by Called Heather to explain our issues, got me an appointment with a few hours. Battery and cable replaced, part had to be ordered but I was notified by Heather that the car would not be ready until the next day which was fine. Heather explained the issue with the pads. She was excellent in explaining all the things they check and what needed to be done. We trust her hold heartedly with our car and decisions. She would never push anything to be done that does not need to be done. Always friendly, caring and concerned for not only our car but us. We have ALWAYS received top quality care and reasonable prices but Heather is one of the main reasons we keep coming back to Lou Sobh. Added note, everyone is nice and friendly and always speaks when passing you buy. Just a great place to have our car serviced and we will continue to use Lou Sobh. More