Lou Sobh Honda - Service Center

Extra mile I purchased a used Pilot at another dealership several months ago. Andrea in sales pulled the Carfax for me so we would know if the 30,000 mile servic I purchased a used Pilot at another dealership several months ago. Andrea in sales pulled the Carfax for me so we would know if the 30,000 mile service had been performed so I wouldn't be doing unnecessary work. Super helpful and pretty quick service without an appointment! More

Friendly staff, great service experience Shannon was very friendly and got me set up very quickly. Car was done in the time frame I needed, so that was excellent! Great job!! Shannon was very friendly and got me set up very quickly. Car was done in the time frame I needed, so that was excellent! Great job!! More

Excellent Service Everything was polite, professional, on time and at the price quoted. Dealership is always clean and immaculate. People are all friendly and very cu Everything was polite, professional, on time and at the price quoted. Dealership is always clean and immaculate. People are all friendly and very customer service oriented. More

Excellence, Integrity, Attentive, Friendly, Competent My experience at Lou Sobh during each visit has been nothing short of superb. We are a four car family and a four car HONDA family. We have been My experience at Lou Sobh during each visit has been nothing short of superb. We are a four car family and a four car HONDA family. We have been at several Honda dealerships over the years and Lou Sobh is THE best. Thanks again for a great experience. More

Top customer service! Awesome customer service! Very efficient and very professional. Everytime,I’ve had to come to the dealership,I’ve alway been treated very well. I lik Awesome customer service! Very efficient and very professional. Everytime,I’ve had to come to the dealership,I’ve alway been treated very well. I like all the people that I have come in contact with at Lou Sobh. I really think it Honda’s way, I was on vacation in Florida over the summer, got a screw in my tire. I first went to tires plus and the want to sell me a new tire, right the bat. Not even the same one I had. I left and found the closest Honda dealership, drive in they were friendly and wanted to help. They said they would take a look at it,if they could fix it it would be $15.00 if they couldn’t they would come talk to me. I made myself comfortable with a drink they gave me and a snack. A shot time later the gentleman came out and said they fixed my tire. I paid and was on my way. When I was driving home I noticed a different sticker on my window. I checked my oil maintenance screen,when I left for Florida I was at 70% oil life. I was at 100%. I was so impressed😊 That just goes to Honda is pretty amazing in customer service! I work in customer service too. Lou Sobh,Honda is the best! More

First Oil Change Used on-line scheduling of appointment, which was convenient and efficient. I was "greeted" by name upon arrival at service department. Service depart Used on-line scheduling of appointment, which was convenient and efficient. I was "greeted" by name upon arrival at service department. Service department had clear understanding of service I had scheduled on-line. Work was done in reasonable time, expected time. All service personnel were polite, friendly and professional. Enjoyed their freshly ground coffee machine to treat myself to a latte while waiting. Check-out was easy. Work done was documented. Inspection results clearly stated. Car was exterior washed and waiting for me to drive easily out. More

Excellent routine service experience, added a recall too. Inspection/recall item handled with best results, due to replacement parts rental provided all handled seamlessly. Regular oil change was standard e Inspection/recall item handled with best results, due to replacement parts rental provided all handled seamlessly. Regular oil change was standard excellence of this department. More