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Lou Sobh Honda - Service Center

Cumming, GA

4.9
3,987 Reviews

3,987 Reviews of Lou Sobh Honda - Service Center

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December 30, 2017

Excellent Service and Fantastic Staff I had a situation that needed to be handled immediately. I didn't have an appointment but Heather in the service department realized that this needed More

by Bkkay
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
December 29, 2017

I came in with no appointment experiencing a problem I came in with no appt experiencing an issue with a water leak and Heather was exceptional in getting me in a loaner quickly while my problem was diag More

by Chetbleu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2017

Heather once again did a great job. My wife took a car on for service and had a great experience. Was impressed with what inspection points were covered.. recommended service was duly n More

by Will Paquin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 25, 2017

oil Change and emblems We need oil change and an emblem replacement on out civic. Jimmy at Lou sobh Honda made it easy for us to drop off car. It was ready when we got back. More

by Eliz30528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy in service dept.
December 24, 2017

Traveling Service Experience While traveling to Atlanta from Orlando on a holiday weekend we experienced a problem with our vehicle that I wanted to get looked at. I stopped by th More

by Jmlewis860
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2017

Flexible and supportive Tala has been so helpful over the last few months with each trouble I have had with my CRV. From a warranty replacement to new breaks. Shuffling a two More

by MsRenee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tala
December 21, 2017

Amazing Service! Justin at Lou Sobh Honda always takes care of us when we bring our vehicles in! Make sure. You ask for him when you bring your car in! He goes the ext More

by DN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Britt
December 20, 2017

Exceptional I have owned my car approximately 1.7 years. I have returned to Lou Sobh Honda for regular service maintenance each time. I find the service departm More

by karategirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
December 19, 2017

Service Dept I have had my 2017 Civic serviced three times at Lou Sobh in Cumming. They have always been courteous and timely in getting me in and out. More

by tgcumming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the service consultant's name
December 18, 2017

Very helpful, no pressure I went for my first oil change. Shannon, my service advisor, was very attentive without being pushy. He went over my future service schedule and More

by James Hayden Kepner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon McConnell
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