Lou Sobh Honda - Service Center

First time; good experience Bought my 2014 Honda Civic a couple of months ago. It was time for an oil change and change transmission fluid. I've never used a dealer before for re Bought my 2014 Honda Civic a couple of months ago. It was time for an oil change and change transmission fluid. I've never used a dealer before for regular auto maintenance (too expensive); but decided to give them a shot. I went in on a Saturday afternoon and they were pretty busy; but were able to take me in quickly. I expected a long wait time because of the volume and the transmission service. I was there about an hour; which was not bad considering how busy they were. My Service Rep Heather was great. She was friendly and made suggestions without being pushy. She came out told me about a couple of minor things they found and let me know they would be finished soon. I really appreciated that they washed the car before returning it to me (it was covered with road salt from the recent snow and ice). Overall, I had the very good experience and will return. Thank you Heather for doing a great job! More

Service I took my car in for service (recall) and was expecting to wait at least an hour. I was out of there within 20 minutes. It was great and the service I took my car in for service (recall) and was expecting to wait at least an hour. I was out of there within 20 minutes. It was great and the service man who helped me was very helpful and explained everything to me before and afterwards. Great service!! More

Best experience ever Bonnie in service was the bomb! I felt I was annoying but she was very helpful and understanding of my personal situation..not acting annoyed in any w Bonnie in service was the bomb! I felt I was annoying but she was very helpful and understanding of my personal situation..not acting annoyed in any way. So thoughtful and friendly including the tech working on my car(Aaron?). Everyone I came in contact with was friendly and helpful. More

Great service department This was my first routine service for new vehicle. Service department has easy in and out. Service tech was very helpful. Very nice waiting area. This was my first routine service for new vehicle. Service department has easy in and out. Service tech was very helpful. Very nice waiting area. More

Excellent Service Service rep checked me in as soon as I arrived on time for the scheduled appointment. Offered discount as it was first service for the new Handa Civi Service rep checked me in as soon as I arrived on time for the scheduled appointment. Offered discount as it was first service for the new Handa Civic. Waiting area was clean with ample seating space and coffee machine with snacks. Service was completed approximately in an hour. More

GREAT Serivice Dept. I think a lot of the service dept. enough to pass 3 or 4 closer Honda dealers to get our three Honda cars service here.. This dealership is about 60 m I think a lot of the service dept. enough to pass 3 or 4 closer Honda dealers to get our three Honda cars service here.. This dealership is about 60 miles away from my home. More

Lou Sobh Honda rocks! I love taking my Honda to Lou Sobh Honda in Cumming! The staff always goes above and beyond their call of duty and they are so accommodating to all o I love taking my Honda to Lou Sobh Honda in Cumming! The staff always goes above and beyond their call of duty and they are so accommodating to all of my requests. I can trust they are not going to overcharge me or tell me I have to get service on things that are unnecessary! They work with me so I can keep the service visits within my budget. I wouldn't go anywhere else! Thank you to all the great people that make this such a pleasant experience for me! Something I used to dread before discovering them! More

Great service I brought my car in for an oil change. The professionalism of the team is great. Tala is very friendly and helped get a warranty claim moving quickly. I brought my car in for an oil change. The professionalism of the team is great. Tala is very friendly and helped get a warranty claim moving quickly. The garage is very clean as well. More

Awesome had a great experience, very friendly and helpful, went above and beyond to make my experience truly great...:even had my inside windshield cleaned had a great experience, very friendly and helpful, went above and beyond to make my experience truly great...:even had my inside windshield cleaned More

Oil change Shannon was very helpful and I was in and out for an oil change. The staff is very friendly and knowledgeable. I will definitely be coming back for lo Shannon was very helpful and I was in and out for an oil change. The staff is very friendly and knowledgeable. I will definitely be coming back for lol my car needs. More