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Lou Sobh Honda - Service Center

Cumming, GA

4.9
3,637 Reviews

3,637 Reviews of Lou Sobh Honda - Service Center

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December 29, 2016

Great!!!!!!!!!!!!!!!!!!!!!!! My car was serviced for its first oil change, a brake program recall and a minor paint touch up. Everything was done and I am pleased with the servic More

by QWLW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember at this moment who the service person was.
Mar 13, 2017 -

Lou Sobh Honda responded

Thank You!! Glad we took good care of everything for you. Have a great day and look forward to your next visit. Chip Hill, Marketing

December 28, 2016

outstanding I was in early and out quickly! The car drives much better.It was a pleasure dealing with your Service Department-and the car was washed! More

by frank jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tala Sar
Mar 13, 2017 -

Lou Sobh Honda responded

I will be sure to thank Tala for a great job. We aim to please!! Thanks for taking the time to write and have a great day! See you next visit. Chip Hill, Marketing

December 28, 2016

Excellent Great service, quick and the best VERY FRIENDLY!!! We had a good cup of coffee while se wait. Tala Sar took café of usted.p My car was WASHED!!! More

by Excellent
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TALA SAR, EXCELLENT PERSON!!!
Mar 13, 2017 -

Lou Sobh Honda responded

Thank you for writing. We appreciate your business. I will be sure that Tala reads this. See you next visit. Chip Hill, Marketing

December 24, 2016

Speedy service Dropped off the car for an oil change, was driven to IHOP for breakfast, was called and picked up when it was done. The oil change actually was quicke More

by Sandy315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry don't remember
Mar 13, 2017 -

Lou Sobh Honda responded

Thank You!! Cannot beat an Oil Change quicker than a stack of pancakes!! We appreciate your business!! See you next visit!! Chip Hill, Marketing

December 17, 2016

Service Tried to have problem resolved a another dealer, didn't work! Lou Sobh service was fantastic,polite,and took care of my concerns. Treated me as a pers More

by Jrfricks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Meckes
Mar 13, 2017 -

Lou Sobh Honda responded

Glad to be of service to you. Thanks for writing. I will be sure to thank Eric and Heather for a job well done. Now YOU have friends in the car business...and we will take good care of you and your vehicle!! Chip Hill, Marketing

December 08, 2016

Shannon McConnell was a tremendous help. Shannon McConnell was my service advisor and an outstanding help. Went in for a problem and Shannon jumped right and and resolved my problem quickly a More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon McConnell and Evan (parts) sorry I forgot his last name.
Mar 13, 2017 -

Lou Sobh Honda responded

Thanks Gary. We appreciate your taking the time to review us. We appreciate your business and look forward to taking care of you for many years to come. I will be sure to thank Shannon and Evan . Chip Hill, Marketing

December 05, 2016

Super! Everything went smoothly and the customer service was exceptional. Another satisfying visit to Lou Sobh Honda in Cumming. I would highly recommend thi More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2017 -

Lou Sobh Honda responded

Thanks Sharon!! We are happy to have you in the Lou Sobh Honda family!! We appreciate your business. I will be sure Heather reads this. Have an awesome day!! Chip Hill, Marketing

December 04, 2016

Warranty Repair Sunroof failed after 4 months on new Pilot. Service diagnosed and replaced a shorted motor in sunroof assembly. Work appears excellent and was done in More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Blalock
Mar 13, 2017 -

Lou Sobh Honda responded

Thanks for writing Bob. Glad we were able to take good care of your sunroof. I will be sure to thank Mike!! He does a great job for us. Hope to see you around the dealership next service.Have a great day!! Chip Hill, Marketing

December 02, 2016

Great!! Heathers is very friendly and explain very well to me all the process with my car, I definitely recommend her for service advisor. . Thank you Heather More

by Juan123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2017 -

Lou Sobh Honda responded

Juan, Thanks for the nice comments on Heather. She is awesome. We appreciate your business and hope to see you at the store on your next service. Have a great day!! Chip Hill, Marketing

December 02, 2016

Truly a Great Place to Have Car Serviced Every time I have to take my Honda Civic in for service they do an outstanding job. The service crew are great to work with. More

by Catherine Shirkey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2017 -

Lou Sobh Honda responded

Thank you Catherine. We appreciate your kind words. I will be sure to thank David as well. He does a great job for us. Hope to see you at the dealership again soon. Have a great day. Chip Hill, Marketing

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