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Lou Sobh Honda - Service Center

Cumming, GA

4.9
3,637 Reviews

3,637 Reviews of Lou Sobh Honda - Service Center

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January 10, 2017

Fast and accurate. I came in without an appointment for regular maintenance and they took me right away. Totally polite and explained how long it would take. Finished More

by Kathie Calabrese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chanthala Sar
Mar 30, 2017 -

Lou Sobh Honda responded

Thanks for the nice review Kathie and thanks for your business. Hope to see you on your next visit. Welcome to the Lou Sobh Honda family!! Chip Hill, Marketing

January 08, 2017

The usual excellent experience Heather was as usual very courteous and professional. I go out of my way to request her and I have never been disappointed. She is a credit to your More

by billkuch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2017 -

Lou Sobh Honda responded

Thanks for the very nice comments on Heather. She does a great job for us and we appreciate your business. I will be sure that Heather reads this. Have a great day and see you next visit. Chip Hill, Marketing

January 07, 2017

Attentive and Efficient I have never had to wait an excessive amount of time for my service to be completed. It is always thorough and completed as expected. The Advisors a More

by jimsevernak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
C Sar
Mar 13, 2017 -

Lou Sobh Honda responded

Thank you for writing Jim. We do take pride in having one of the top Honda service departments in the country. We are picky about who we hire and have very little turnover in employees. We appreciate your business and look forward to your next visit. Chip Hill, Marketing

January 07, 2017

Service Great experience. DRL light on dash - Express took about 60 minutes to fix, wash down exterior of car and get me out the door. Justin was very pleasan More

by Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Britt
Mar 18, 2017 -

Lou Sobh Honda responded

Thanks Diane. Justin does a great job for us!! We appreciate your business!! Chip Hill, Marketing

January 07, 2017

Great service! I received great service for my Honda CR-V at Lou Sobh Honda. I appreciated the fact they had a nice clean lounge with drinks and snacks and they wash More

by LovemyHonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode
Mar 13, 2017 -

Lou Sobh Honda responded

Thank You! Hope we have you as a customer for life now. We will take good care of you. I will be sure that John reads this. Welcome to the family!! The Lou Sobh Honda Family! Chip Hill, Marketing

January 07, 2017

Oil change Staff kept me well informed, liked the refreshments while waiting! The car wash was also a plus. My first time coming from Ford dealerships so thanks More

by Epfrogger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tala, I think
Mar 13, 2017 -

Lou Sobh Honda responded

Thank You. We will do our best to make you a Lou Sobh Honda customer for life!! We appreciate your business and look forward to your next visit! Chip Hill, Marketing

January 06, 2017

Friendly....Fast Friendly staff, answering all questions and suggesting to order my sample paint there in store. Bringing all my Honda's there in future. I felt very More

by Brooks, 1223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tala Sar, Service Advisor, made me feel very valued as a customer!
Mar 13, 2017 -

Lou Sobh Honda responded

Thank you Brooks! I will be sure to thank Tala as well. He does a great job for us and we hope to have you as a valued part of the Lou Sobh Honda family from NOW ON!! Chip hill, Marketing

January 02, 2017

Easy Peasy Very streamlined. They tell you how long it was going to take. Great service advisor. Greta guy! Took his card to call for future service. More

by kathy16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon McConnell, Raja Venkat
Mar 13, 2017 -

Lou Sobh Honda responded

Thanks Shannon and Thanks Kathy. It doesn't get much better than that!!You make my job easy!! Have a great day!! Chip Hill, Marketing

December 31, 2016

Wheel alignment The service was efficient and excellent. Heather Cullen did a superb job in taking care of my auto service in record time. I always get great attenti More

by Charles B Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2017 -

Lou Sobh Honda responded

Thank you Charles.We couldn't ask for a better review. We appreciate your business and look forward to your next visit. I will be sure to thank Heather as well. Have a great day! Chip Hill, Marketing

December 30, 2016

Trusted Service Received excellent recommendations from Shannon for service. The service was performed in the time promised. I trust the quality of service and pric More

by TD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
Mar 13, 2017 -

Lou Sobh Honda responded

Thank You TD for writing. We appreciate your business and I will be sure Shannon sees this review. Have a great day!! Chip Hill, Marketing

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