Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
4,174 Reviews of Lou Sobh Honda - Service Center
Sort by
September 05, 2023
“Gotta” love Lou Sobb’s efficient service and superb technicians.💪 This two Honda driving family appreciates you! technicians.💪 This two Honda driving family appreciates you! More
by Shelby
Verified CustomerEmployees Worked With
September 05, 2023
Outstanding service always--fast and professional. I have never been disappointed with them servicing my car at a fair price and right the first time. I have never been disappointed with them servicing my car at a fair price and right the first time. More
by Kirk
Employees Worked With
September 04, 2023
Jake Law was very professional, Explained things well. Only downside to this visit was it took 2 hrs for an express oil change, was told transmission fluid was low, but did not add any. Only downside to this visit was it took 2 hrs for an express oil change, was told transmission fluid was low, but did not add any. More
by TL1960
Employees Worked With
Jake Law
September 02, 2023
Multi-point inspection failed. Inspection indicated brake pads remaining at 4mm and 5mm, with the brake service needed in the future. I verbally confirmed with the service adviso Inspection indicated brake pads remaining at 4mm and 5mm, with the brake service needed in the future. I verbally confirmed with the service advisor that the brakes were inspected and were found to be within acceptable range, but would need to be changed at the next service. 10 days and approximately 500 miles after the service was completed, I heard the noise of the brakes scraping. Upon inspecting the both rear brakes that evening, I saw no pad remaining. I decided to not return to this dealership for corrective action because of the egregiousness of this mistake on a routine vehicle inspection. I will not return to Lou Sobh service center in the future. I simply cannot trust the service. I had the brakes serviced at a service center I trust back in my hometown over an hour away at a cost of over $1,000 (pads, rotors, and labor). More
by dpreeves
Employees Worked With
Mirtha
September 02, 2023
Jimmy always takes good care of us and if he is not there Heather is wonderful as well. Always great explaining and not trying to push us into something not needed. Heather is wonderful as well. Always great explaining and not trying to push us into something not needed. More
by Katie McQuaig
September 02, 2023
Clean, well maintained, and appears to make every attempt to create a customer friendly atmosphere. to create a customer friendly atmosphere. More
by james.neubert
Employees Worked With
September 02, 2023
They did a great job and was very fast for how busy they were that day. were that day. More
by briancuthrell
Employees Worked With
