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4,174 Reviews of Lou Sobh Honda - Service Center
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September 21, 2023
Always top notch service. Heather looks after all the cars in our family and works with us on all our service needs. Heather looks after all the cars in our family and works with us on all our service needs. More
by RVACARELLA
Verified Customer
September 20, 2023
I drive from Roswell to come to see Heather at Lou Sobh. She is very honest and I trust her. Would not take either of my two Honda's anywhere else! She is very honest and I trust her. Would not take either of my two Honda's anywhere else! More
by SVANBUREN33
Employees Worked With
September 20, 2023
The service department was detailed in the explanation of the problem and it’s correction. the problem and it’s correction. More
by KENW5
Employees Worked With
September 19, 2023
I've been taking my car here for a while and I will not bring it anywhere else, the team they have in place does an excellent job from start to finish every time. Thank you bring it anywhere else, the team they have in place does an excellent job from start to finish every time. Thank you More
by logic60
Employees Worked With
September 19, 2023
Very easy to book appointment, prompt attention once arrived. All service needs taken care of quickly. arrived. All service needs taken care of quickly. More
by mm
Employees Worked With
September 18, 2023
There was a bit of confusion at first, as I was told on the phone that an appointment wasn't needed. But Cherron had set me up and got me serviced on the day that I came in (which was the same day I made t the phone that an appointment wasn't needed. But Cherron had set me up and got me serviced on the day that I came in (which was the same day I made the call). She listened carefully to what I wanted done and explained to me what I was asking for. She broke down the charges in advance and listened to me as I had a lot of questions about my new Honda Fit 2008 that I just recently bought. I've never owned a Honda and I'm glad that I had Cherron as my Service Advisor to be there for me. My only gripe appears to be that one of the mechanics was apparently having an off-day that day. Leaving someone else's car keys in my car by accident is a minor issue that I have no quarrel with (especially since Cherron apologized so graciously on his behalf), but my problem is my Ignition/Starter. It took me several minutes when I got home to unjam my key because one of the mechanics was either lazy or impatient and force jammed my key in. I don't know if it's common among Honda's, but my car requires a very specific startup process for the key insertion. Jamming it in and forcing it is not among the startup process. That is my only gripe that I have, but everything else was great. I'm currently scheduled to take it in today for some repairs that the prior owner had neglected. Let's hope all goes well. More
by ANTHONYK747
Employees Worked With
Cheron Brannigan
