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4,034 Reviews of Lou Sobh Honda - Service Center
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December 10, 2024
I have given 5 start rating the past but this time experience was very bad. The service advisor didn’t keep me posted about progress even after 3 hours dropping car. Them finally I had to drive to de experience was very bad. The service advisor didn’t keep me posted about progress even after 3 hours dropping car. Them finally I had to drive to dealership to ask for update. Finally they stated working on my car and finished one of request. I ended up wasting my week end for nothing. Also she never obliged to listen to apply customer coupon for Costco auto discount. I never had bad experience like this before. Hopefully management will into this case take some action. More
by PANDIBABU
Verified CustomerEmployees Worked With
Jennier
December 10, 2024
Excellent Experience. Service Advisor was Aquila Ukama. Very personable and demonstrated true concern for my issue. My issue was resolved expeditiously.. Service Advisor was Aquila Ukama. Very personable and demonstrated true concern for my issue. My issue was resolved expeditiously.. More
by deaconpupo
December 10, 2024
Heather is always amazing! She’s the best! Appreciate her knowledge and expertise. She keeps our cars in tip top shape. She’s the best! Appreciate her knowledge and expertise. She keeps our cars in tip top shape. More
by russo_umphrey
Employees Worked With
December 09, 2024
Heather and Lou Sobh are the best. I do not live close to Lou Sobh, I live in Sandy Springs....but it is worth it to drive there to have Heather and the experts at Lou Sobh handle my c I do not live close to Lou Sobh, I live in Sandy Springs....but it is worth it to drive there to have Heather and the experts at Lou Sobh handle my car. Everyone there is the best.....I want to single out Mirtha as well. She always handles all my issues and treats me like a VIP....just like Heather does. I have been coming to see Heather for about 14 years. More
by Bryan Costello
Employees Worked With
Other Employees :
Rashed Kahn and Ben the Mechanic. as well as Mirtha.
December 09, 2024
Rashed Khan in the service department provided excellent customer service when I brought my car in for a recall notice that I received. The work was done quickly & he even checked on another possible recal customer service when I brought my car in for a recall notice that I received. The work was done quickly & he even checked on another possible recall that I wasn't sure was valid when I bought the car. I will definitely be a return customer for service because of Rashed's commitment to customer satisfaction & safety. More
by GLIGHTSEY
Employees Worked With
Rashed Khan
December 06, 2024
As always, Jimmy Harris takes the best possible care of me and my vehicle. If extra work is needed he lets me know and still has my car service quickly and properly. me and my vehicle. If extra work is needed he lets me know and still has my car service quickly and properly. More
by Mmcall1
Employees Worked With
December 05, 2024
Very much satisfied with the professional staff & excellent service. Vehicle was handed over me within the time frame.Anthony the service advisor was helpful and explained all details.Keep it up excellent service. Vehicle was handed over me within the time frame.Anthony the service advisor was helpful and explained all details.Keep it up More
by ABBADIRANJEETH
Employees Worked With
Anthony Attanas
December 05, 2024
Great service Service representative, Adam, was great. Adam’s’ attention to the request of the customer was excellent Adam’s’ attention to the request of the customer was excellent More
by bdgarrett51
Employees Worked With
December 05, 2024
Courteous and professional staff and service details. Vehicle was completed in a timely manner. Thanks Vehicle was completed in a timely manner. Thanks More
by robert.mjr55
Employees Worked With
