Back

Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,165 Reviews

4,165 Reviews of Lou Sobh Honda - Service Center

Sort by
April 16, 2025

Service advisor Anthony was excellent. He was professional and courteous. He explained to me in greater detail information which I liked. Very good experience. Will come back again. W More

by sungshin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Attanasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Lou Sobh Honda responded

Thank you for taking the time to share your experience! We're so glad to hear Anthony took great care of you and provided clear, helpful information—that’s exactly the kind of service we aim for. We appreciate your honest feedback on pricing and will keep it in mind as we continue to improve. Looking forward to welcoming you back again soon!

April 16, 2025

This dealership is exceptionally professional and courteous. The service was fast and complete. Even the sales person, who we worked with when purchasing our vehicle recognized us and came by to sp More

by RROBIN3133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Attanasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Lou Sobh Honda responded

Thank you for the kind words! We're so glad your experience was smooth and that our team, including your salesperson, made you feel welcome. It means a lot to have your recommendation, and we look forward to seeing you again soon at Lou Sobh Honda!

April 15, 2025

Adam was courteous and informative. I waited for service to be completed. I was told the wait may be several hours when I made the appointment for a recall but was completed in one hour More

by thereswill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gurrerui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Lou Sobh Honda responded

Thanks for the great review! We're glad Adam took great care of you and that your service was quicker than expected. We love exceeding expectations — see you next time!

April 15, 2025

Great visit with Rashed getting my MDX serviced at Lou Sobh. I'll be back. No pressure, good advice, and great experience. Thank you! More

by mhgreeley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Lou Sobh Honda responded

Thank you for the kind words! We’re so glad Rashed made your visit smooth and stress-free. Can’t wait to welcome you back for another great experience at Lou Sobh Honda!

April 15, 2025

As always, ready and able to get you in and out in a hurry. I've never had an issue with this service department. Jimmy is the man More

by joecdeere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Lou Sobh Honda responded

Thank you for the awesome feedback! We’re all about fast, reliable service, and Jimmy always brings his A-game. We appreciate your loyalty and can’t wait to see you next time at Lou Sobh Honda!

April 15, 2025

Very good experience, staff professional and friendly. Service performed in about an hour and also washed vehicle, pleasant surprise. Will definitely be back. More

by JDARNETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Apr 16, 2025 -

Lou Sobh Honda responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team and that the extra touch of a car wash was a pleasant surprise. We truly appreciate your trust in us at Lou Sobh Honda and look forward to welcoming you back for your next visit. Your continued support means the world to us!

April 13, 2025

Heather Cullen is super helpful, knowledgeable and considerate. All the staff are friendly and courteous when my CRV needs service. More

by Sheila B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Lou Sobh Honda responded

Thank you for the great feedback, Sheila! We're glad Heather and the team made your service experience a positive one. We appreciate your trust in us!

April 11, 2025

Several on the service team have been helpful when my CRV needed service and my vehicle and been reliable since I bought it from Lou Sobh over 6 years ago. Heather recently contacted me when there was a sale More

by crvowner2018
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Lou Sobh Honda responded

Thank you for your continued trust over the years with Lou Sobh Honda! We're thrilled to hear your CR-V has stayed reliable and that Heather and the team have been helpful, especially with the tire sale and rebate. We appreciate you!

April 11, 2025

I think Stephanie Love is a lovely lady. Stephanie Love is knowledgeable considerate and at her job. More

by mommyestah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Walendziak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Milam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Lou Sobh Honda responded

Thank you for the thoughtful review! We're happy to hear Stephanie was helpful, professional, and kind—she really is wonderful at what she does! Come visit us again at Lou Sobh Honda!

April 11, 2025

Ryan Esloon was super helpful and fixed a headlight that was out quickly without is costing a fortune! More

by JMHTSMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Lou Sobh Honda responded

Thanks for the 5-star review! We're glad Ryan could get your headlight fixed quickly and affordably. We'll be sure to pass along your kind words!

1
...