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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,167 Reviews

4,167 Reviews of Lou Sobh Honda - Service Center

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April 20, 2025

Was taken right on time and Heather was very friendly and informative to what needs to be done More

by Horse lady
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Lou Sobh Honda responded

Thank you for your feedback! We're delighted to hear that Heather provided prompt, friendly, and informative service. She'll be so pleased to know her efforts made a positive impact on your visit!

April 19, 2025

Working with Ryan as always a pleasure as he is so professional, so knowledgeable and so friendly, and makes me feel so welcome all the time. I know we have choices of places to have my car serviced, More

by WHHARRISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Lou Sobh Honda responded

Thank you for your wonderful feedback! We're delighted to hear that Ryan consistently provides exceptional service, making your visits welcoming and trustworthy. We truly appreciate your loyalty and are grateful for the trust you place in Lou Sobh Honda. Ryan will be thrilled to hear your kind words!

April 19, 2025

Mr. Aquila Ukama assisted me very well and answered all my questions. The service was fast, and I was satisfied with the assistance provided. More

by marcelohofer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aquila Ukama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Lou Sobh Honda responded

Thank you for sharing your experience! We're thrilled to hear that Mr. Ukama provided excellent assistance and ensured a fast and satisfying service. Your feedback is greatly appreciated!

April 19, 2025

Ryan was great in diagnosing the cause of my leaking tire pressure. And estimating the time to perform the service. He is professional, courteous and customer-friendly. Highly recommend. More

by luckie7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Lou Sobh Honda responded

Thank you for your kind words! We're thrilled that Ryan provided such professional and courteous service while addressing your tire pressure issue. Your recommendation means a lot to us, and we'll make sure Ryan knows how much his efforts are appreciated!

April 19, 2025

I've worked with Heather since first purchasing our car in 2015. She and her staff have always been professional, knowledgeable, and friendly. Even though I have closer dealerships that I could use, I pr More

by CHUCK.DICKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Lou Sobh Honda responded

Thank you for sharing your experience! We're thrilled to hear about your long-standing relationship with Heather and her team. It's wonderful that their professionalism, knowledge, and friendliness make it worth the drive to work with them. Your loyalty and kind words mean so much to us!

April 16, 2025

Service advisor Anthony was excellent. He was professional and courteous. He explained to me in greater detail information which I liked. Very good experience. Will come back again. W More

by sungshin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Attanasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Lou Sobh Honda responded

Thank you for taking the time to share your experience! We're so glad to hear Anthony took great care of you and provided clear, helpful information—that’s exactly the kind of service we aim for. We appreciate your honest feedback on pricing and will keep it in mind as we continue to improve. Looking forward to welcoming you back again soon!

April 16, 2025

This dealership is exceptionally professional and courteous. The service was fast and complete. Even the sales person, who we worked with when purchasing our vehicle recognized us and came by to sp More

by RROBIN3133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Attanasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Lou Sobh Honda responded

Thank you for the kind words! We're so glad your experience was smooth and that our team, including your salesperson, made you feel welcome. It means a lot to have your recommendation, and we look forward to seeing you again soon at Lou Sobh Honda!

April 15, 2025

Adam was courteous and informative. I waited for service to be completed. I was told the wait may be several hours when I made the appointment for a recall but was completed in one hour More

by thereswill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gurrerui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Lou Sobh Honda responded

Thanks for the great review! We're glad Adam took great care of you and that your service was quicker than expected. We love exceeding expectations — see you next time!

April 15, 2025

Great visit with Rashed getting my MDX serviced at Lou Sobh. I'll be back. No pressure, good advice, and great experience. Thank you! More

by mhgreeley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Lou Sobh Honda responded

Thank you for the kind words! We’re so glad Rashed made your visit smooth and stress-free. Can’t wait to welcome you back for another great experience at Lou Sobh Honda!

April 15, 2025

As always, ready and able to get you in and out in a hurry. I've never had an issue with this service department. Jimmy is the man More

by joecdeere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Lou Sobh Honda responded

Thank you for the awesome feedback! We’re all about fast, reliable service, and Jimmy always brings his A-game. We appreciate your loyalty and can’t wait to see you next time at Lou Sobh Honda!

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