Lou Sobh Honda - Service Center

The service was great, but they accidentally forgot to reset the oil change reminder. After driving a few miles, I received a reminder for an oil service. It would be helpful if these small details could reset the oil change reminder. After driving a few miles, I received a reminder for an oil service. It would be helpful if these small details could be addressed, as it makes me wonder if there might be other things I’m not aware of. Also, I noticed there isn’t a pickup service after 3:30 PM, which would be a nice addition. More

Although the Lou Sobh dealership has always done well for me, the time from car closing to date of payoff has twice been unacceptable. As of today, PNC bank still has not been paid off, so I am showing as a me, the time from car closing to date of payoff has twice been unacceptable. As of today, PNC bank still has not been paid off, so I am showing as a late-paying customer. That doesn’t make me happy. More

Anthony A. provided world class customer service. All issues were addressed, and I was kept informed every step of the way. provided world class customer service. All issues were addressed, and I was kept informed every step of the way. More

Everyone was friendly and willing to help. My only issue is that a problem arose from service performed and had to bring my vehicle back. My only issue is that a problem arose from service performed and had to bring my vehicle back. More

I was in and out quickly. Anthony and Stephanie worked together to handle my issue. Anthony and Stephanie worked together to handle my issue. More

Dealership was good. Fixed my recalls and cleaned my car. Only problem was I thought it was going to take 1 hour and a half to 2 hours but it ended up being 3 and a half Fixed my recalls and cleaned my car. Only problem was I thought it was going to take 1 hour and a half to 2 hours but it ended up being 3 and a half hours. Everything else was good though. More

Excellent service and finished 1 hour earlier than the estimate which was really nice. Friendly service people. estimate which was really nice. Friendly service people. More

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We used the Costco car program to purchase the car. It was quick and very easy. It was quick and very easy. More

Excellent service department, very fast in and out. No upselling. Comfortable waiting area and good communication. No upselling. Comfortable waiting area and good communication. More