![](https://dealerrater.com/ncdn/s/3.20250207.955/Graphics/icons/close-x-orange.png)
Lou Sobh Honda
Cumming, GA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews By Type
Showing 6,414 reviews
Exceptional service My Honda had a part recall. I called Lou Sobh Honda and they agreed to call me when the part was in and schedule an immediate service. They did just t My Honda had a part recall. I called Lou Sobh Honda and they agreed to call me when the part was in and schedule an immediate service. They did just that. Within a week my part was in, service was scheduled and completed in a professional and timely manner. Thanks! More
service performed on my Honda Shannon was very nice and personable and got my problems resolved for my car. It took a little longer than what I expected, but the job was done prop Shannon was very nice and personable and got my problems resolved for my car. It took a little longer than what I expected, but the job was done properly. More
Very helpful and kind service advisor! Advisor 3096 Chanthala Sar was truly very helpful and very patient and kind with me as he helped me understand the service that was being performed on Advisor 3096 Chanthala Sar was truly very helpful and very patient and kind with me as he helped me understand the service that was being performed on my Honda Civic. I will be back to Lou Sobh Honda in Cumming and will definitely seek him out for his assistance again. Nice comfortable waiting room also. Much better than others! More
Quick and Easy I simply needed an oil change, and they make it so easy. Chanthala checked me in, and kept me updated as to when my car would be ready. I came in ar I simply needed an oil change, and they make it so easy. Chanthala checked me in, and kept me updated as to when my car would be ready. I came in around noon, typically a bad time, and was out in no time. More
Good service wireless is not great. The recall work was.done quickly. Everyone I spoke to or worked with was great. I could not get the wireless to work. I was connected but I could n The recall work was.done quickly. Everyone I spoke to or worked with was great. I could not get the wireless to work. I was connected but I could not get an IP address. I missed work because of that. More
Exceptional experience This is our first Honda either of us have ever had. Ted made us feel comfortable and never pressured. There wasn't anything negative about anything du This is our first Honda either of us have ever had. Ted made us feel comfortable and never pressured. There wasn't anything negative about anything during any visit except the day I came in just to ask for color choices in tye model I wanted. Ted was busy and I was in a hurry, so I asked if I could leave a note for him. The receptionist insisted on getting someone else to help - enter Scott Fain. No matter how much I explained I was in a hurry, not buying that day, and ONLY came in to see what colors were available, he pushed for a sale, making me very uncomfortable. I only ever wanted Ted. More
Internet purchase via Costco Was connected to the dealership via Costco. Dave Ayers was very professional, straight forward and helpful. The whole experience was very pleasant w Was connected to the dealership via Costco. Dave Ayers was very professional, straight forward and helpful. The whole experience was very pleasant which is rare for a car purchase. More
Couldn't be happier! Seriously the best car buying experience I've ever had! Marius was our sales person. He listened to what I wanted & delivered! For the first time ever Seriously the best car buying experience I've ever had! Marius was our sales person. He listened to what I wanted & delivered! For the first time ever, I actually got to pick the coke of my car! I'm so happy! I've been telling everyone about Marius, the finance team & The dealership! Thank you for the best experience! More
Honda Fan Service Dept. was really busy but I didn't need to wait long for help. Shannon McConnell was very helpful and easy to work with. Service Dept. was really busy but I didn't need to wait long for help. Shannon McConnell was very helpful and easy to work with. More
Great dealership Everyone made the purchase of our car easy and low stress. That was a nice change from past experiences Everyone made the purchase of our car easy and low stress. That was a nice change from past experiences More