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Lou Sobh Honda

Cumming, GA

4.9
5,819 Reviews
Lou Sobh Honda is one of Georgia's newest Honda Dealerships, located in Cumming, GA. Our State of the Art facility opened in November 2013. We stock a large selection of New and Used Cars, Trucks, SUV's, and Vans. We have a large Service Department staffed with Certified Honda Factory Trained Technicians. Our huge Parts and Accessories Department is open 6 days a week for your convenience. Lou Sobh has been an Award Winning dealer in Georgia since the late 90's and also has dealerships in Florida and California. Our Jacksonville Honda Dealership, Honda of the Avenues, has been #1 in the market for the past 5 years. Visit our website at www.lousobhhonda.com
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1105 Buford Rd

Cumming, GA

30041

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Showing 5,819 reviews

August 18, 2016

Highly recommend Have bought three cars from them and have had multiple car services done, and they always go out of their way to keep me a satisfied customer. Facilit More

by Liz
Recommend Dealer
Yes
Employees Worked With
Justin Britt
August 17, 2016

Great service, as usual. From the time I dropped the car off, until I picked it up the people in the service department kept me in the loop about how the work was coming, and More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Britt
August 16, 2016

Great PR...very informative My salesman Alex Sanders had a great personality and was very knowledgable about the car. He explained everything clearly to where I could easily unde More

by June McClure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sanders
Sep 29, 2016 -

Lou Sobh Honda responded

Thanks June for your nice comments. I will mention that bonus to his manager. Not sure it will work (the bonus), but I will try . Please enjoy your new car and welcome to the Lou Sobh Honda Family! Have a great day. Chip Hill, Marketing

August 15, 2016

Exceptional Took car in when he said they would and delivered back on time. He also kept me updated and found me when it was ready. More

by RAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goode
Sep 29, 2016 -

Lou Sobh Honda responded

Thank you Ray. Glad we were able to take care of your vehicle in a timely manner. We appreciate your business and look forward to your next visit. Chip Hill, Marketing

August 13, 2016

Listened to what I wanted & expected I am a long time Honda consumer. I expected to be treated well and not be yanked around by manipulative sales tactics. I also told Alex (my salesman) More

by Momof3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex--Internet Sales, Ryan Velasquez
Sep 29, 2016 -

Lou Sobh Honda responded

Thank you for your comments. That is maybe the nicest and most honest, heartfelt review I have ever seen. Welcome to the Lou Sobh Family and I believe and hope that we have found a customer for life!! And I believe you have found your Honda Dealership for life as well. We will take good care of your car and please tell your family and friends about us. I will be sure Alex and Ryan read this. Have a great day!! Chip Hill, Marketing

August 09, 2016

Very good service. The Sales and Service personnel always find solutions necessary to the buyer. Really good , professional work. Big Thank you Internet Representative More

by miroyv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Decker, Dave Ayers
Aug 11, 2016 -

Lou Sobh Honda responded

Thanks for writing Yuriy. We appreciate your nice comments and I will be sure to share them. We appreciate your business and welcome yo the Lou Sobh Family. Chip Hill, Marketing

August 07, 2016

Untruthful experience After replacing my ignition switch my horn didn't work so I took it back to Lou Sobh Honda and Sar Chanthala told me it would cost well over $100 to r More

by jeff47
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sar Chanthala, David Kellam
Aug 11, 2016 -

Lou Sobh Honda responded

So sorry to hear about this Jeff. We have serviced thousands of cars here at Lou Sobh Honda and every once in a great while, something falls through the cracks. Not saying this is the case here, but if it is, please accept our apologies. I will make sure our Service Manager is aware of the situation. Do not be afraid to bring your car back here for service as we are one of the top rated dealerships in the country. Please contact David Wikle at the dealership if you haven't already. We always do the right thing when it involves our customers. We are in it for the long haul. Chip Hill, Marketing

August 07, 2016

Great Car Shopping Experience I had a great experience shopping for a car at Lou Sobh Honda. My sales person, Herve, was professional & proved beneficial in my search for a car t More

by kellysmom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herve Hanyurwimfura, Sales Dept, David Kellam, Herve Hanyurwimfura, Ryan Velasquez
Aug 11, 2016 -

Lou Sobh Honda responded

Thank You Kellysmom. Love those 5 star ratings. Thanks for taking the time to write. I will be sure to pass this along to the employees you mentioned above. Welcome to the lou Sobh Family. Please recommend us to your Family and Friends. We will take very good care of them for you. Chip Hill, Marketing

August 01, 2016

Genuine care, premium knowledge and professionally personal! From Sales, Scott Fain, to Management, Reza Moshiri, to Finance Ryan Velasquez, this dealership, Lou Sobh Honda, represents the highest standards of c More

by JimP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Moshiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Fain, Ryan Velasquez
Aug 11, 2016 -

Lou Sobh Honda responded

Thank you for taking the time for writing such a kind message about your experience at Lou Sobh Honda. Sounds like our guys helped you find the right car at the right price . Scott, Reza, and Ryan are 3 very experienced Honda trained salespeople. We are in it for the long haul and look forward to taking care of you for many years to come. Please tell your Family and Friends about us. We will take good care of them as well. I will pass this on to the guys to read. Once again, Thank You! Chip Hill, Marketing

July 31, 2016

looks more and more professional looks like the tire and break checkup iare more and more professional. do recommend fluid exchange but not force it. the break pad meassure was right More

by TomT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2016 -

Lou Sobh Honda responded

Thank you for your business Tom. I will be sure to pass this on to David Wikle. Welcome to the Lou Sobh Family!! Chip Hill, Marketing

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