Lou Sobh Honda
Cumming, GA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,819 reviews
Highly recommend Have bought three cars from them and have had multiple car services done, and they always go out of their way to keep me a satisfied customer. Facilit Have bought three cars from them and have had multiple car services done, and they always go out of their way to keep me a satisfied customer. Facility is always clean and well stocked with snacks and beverages. More
Great service, as usual. From the time I dropped the car off, until I picked it up the people in the service department kept me in the loop about how the work was coming, and From the time I dropped the car off, until I picked it up the people in the service department kept me in the loop about how the work was coming, and when I could pick my car up. They dealt with all my "one more things" that I forgot to mention at the time of drop off. The car was ready on time, the price was what was quoted, and the jobs were done exceptionally well. The most impressive part is the friendliness and customer service of everybody in the service area. More
Great PR...very informative My salesman Alex Sanders had a great personality and was very knowledgable about the car. He explained everything clearly to where I could easily unde My salesman Alex Sanders had a great personality and was very knowledgable about the car. He explained everything clearly to where I could easily understand. He deserves a bonus More
Exceptional Took car in when he said they would and delivered back on time. He also kept me updated and found me when it was ready. Took car in when he said they would and delivered back on time. He also kept me updated and found me when it was ready. More
Listened to what I wanted & expected I am a long time Honda consumer. I expected to be treated well and not be yanked around by manipulative sales tactics. I also told Alex (my salesman) I am a long time Honda consumer. I expected to be treated well and not be yanked around by manipulative sales tactics. I also told Alex (my salesman) that I am a busy working mother of 3 children and didn't have more than an hour to negotiate cost/trade in. We were done in 45 minutes. I have payments that are reasonable and fit my budget. I was treated with respect and the entire process went as hoped and expected. It was the quality Honda experience I have known an appreciated over the years. More
Very good service. The Sales and Service personnel always find solutions necessary to the buyer. Really good , professional work. Big Thank you Internet Representative The Sales and Service personnel always find solutions necessary to the buyer. Really good , professional work. Big Thank you Internet Representative Dave Ayers. Best Regards. Yuriy More
Untruthful experience After replacing my ignition switch my horn didn't work so I took it back to Lou Sobh Honda and Sar Chanthala told me it would cost well over $100 to r After replacing my ignition switch my horn didn't work so I took it back to Lou Sobh Honda and Sar Chanthala told me it would cost well over $100 to repair even though it worked just prior to my first visit and didn't afterwards. I went home and removed the panel and the horn plug wasn't in. David later called and apologized but the damage is done. Either Sar or the tech that supposedly looked at it lied. I don't know if this is systematic, calling to apologize after they are caught, or not but beware!!! I waited 2hr 18 min. More
Great Car Shopping Experience I had a great experience shopping for a car at Lou Sobh Honda. My sales person, Herve, was professional & proved beneficial in my search for a car t I had a great experience shopping for a car at Lou Sobh Honda. My sales person, Herve, was professional & proved beneficial in my search for a car that fits my budget. From Herve to Ryan, & everyone in between, all were professional and kind. Best of all, I love my new car!!! More
Genuine care, premium knowledge and professionally personal! From Sales, Scott Fain, to Management, Reza Moshiri, to Finance Ryan Velasquez, this dealership, Lou Sobh Honda, represents the highest standards of c From Sales, Scott Fain, to Management, Reza Moshiri, to Finance Ryan Velasquez, this dealership, Lou Sobh Honda, represents the highest standards of customer vendor relationship. They had personal interest with ensuring the right car to meet our needs while fulfilling our desire within an appealing budget. Scott had thorough knowledge of Honda automobiles as well as comparative models from other manufactures. He was very patient and descriptive with the many features. He was genuine and personable. Reza was friendly, sincere and offered a price without pressure. He had a sense of humor and was very approachable. He had an authentic interest to ensure he and his team were doing everything to meet our needs. Ryan was upbeat and outgoing. He provided financial information with a high-level overview and then details for a very simplistic understanding. He clearly articulated options with thoughtfulness. Overall shopping at Lou Sobh was a very pleasant car buying experience. Scott, Reza and Ryan were asking the right questions, providing quality information and ensuring we were totally satisfied. We had visited other dealerships prior to Lou Sobh, but known measured up to our experience at Lou Sobh Honda. This was the gold standard for all car buying experience. Thank you Scoot Fain, Reza Moshiri and Ryan Velasquez for a most enjoyable and platinum level car buying experience. More
looks more and more professional looks like the tire and break checkup iare more and more professional. do recommend fluid exchange but not force it. the break pad meassure was right looks like the tire and break checkup iare more and more professional. do recommend fluid exchange but not force it. the break pad meassure was right , but it was not very accurate previously. More