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Lou Sobh Honda
Cumming, GA
6,588 Reviews
Lou Sobh Honda is one of Georgia's newest Honda Dealerships, located in Cumming, GA. Our State of the Art facility opened in November 2013. We stock a large selection of New and Used Cars, Trucks, SUV's, and Vans. We have a large Service Department staffed with Certified Honda Factory Trained Technicians. Our huge Parts and Accessories Department is open 6 days a week for your convenience. Lou Sobh has been an Award Winning dealer in Georgia since the late 90's and also has dealerships in Florida and California. Our Jacksonville Honda Dealership, Honda of the Avenues, has been #1 in the market for the past 5 years. Visit our website at www.lousobhhonda.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,588 reviews
May 02, 2024
I really enjoyed working with Serkan and Nick to lease my new car. I'm loving my new car! new car. I'm loving my new car! More
by Mary
Verified Customer
May 02, 2024
The usual courteous fast service. Prices rising faster than general inflation. Appreciate express oil service. Prices rising faster than general inflation. Appreciate express oil service. More
by COHN6292
May 02, 2024
Came in to get an “oil change”. Right when I check in they tell me I need a timing belt and an alignment and other items. It was on the “recommendation” list. I proceeded to say tha Right when I check in they tell me I need a timing belt and an alignment and other items. It was on the “recommendation” list. I proceeded to say that’s weird because I had that done here not too long ago and I also had the alignment done there as well right after buying my tires from Costco. She looked it up and said yes you’re right. Crazy that they are not aware of my records unless I tell them. They proceeded to tell me I needed both cabinets and air filters change all 3 wipers replaced and a break system flush, transmission fluid flush. I agreed to those items and I was there a total of 1 hour and 13 minutes according to Life360. They had the same man do all the work according to the bill. They charged me a ridiculous amount of 366.85 for labor alone. I was so shocked by this salary I looked up the average salary for Honda mechanics on Zip Recruiter and it’s listed as 24.21 an hour. I get the dealership needs to make money but that is crazy ridiculous . Parts were only 296.94 (you know dang well that’s overpriced to make money there as well) That is completely shameful!! I will not be returning to that dealership again. They are more interested in up charging you service then what your car actually needs. This has happened before there and I should have known better to return. I have downloaded a records tracker app so I’m not blindsided by this type of nonsense. While I was waiting I overheard a “salesman” in maintenance tell a older lady she needed new tires and she said that’s odd because I just took my car to Costco for a tire rotation and they said my tires look great. He proceeded to say well they can go a little further. He said to her you will need a new battery as she agreed to it and he walked away she said well that’s a lot better than the 2,000.00 they charged me last time I was here. 😳 More
by Viallrayfamily
Employees Worked With
May 02, 2024
Great experience James Nasser did a great job. Andrew made purchase experience easy and quick Andrew made purchase experience easy and quick More
by gbeard
May 02, 2024
Quickest time from walking in the door to driving away in a new car that could be imagined. Ted worked with the detailing crew to get their job completed in an hour. We were there with a young child, who T a new car that could be imagined. Ted worked with the detailing crew to get their job completed in an hour. We were there with a young child, who Ted made as welcome as he did us. Ted was professional and friendly throughout the process. We were made to feel that our experience mattered. We returned to Lou Sobh, 2 hours away, because we had previously purchased a vehicle there and were pleased with the experience. More
by mattiemoowho
May 01, 2024
Adam was friendly and great to work. I do wish the service department would provide loaners on newer vehicles as many others do I do wish the service department would provide loaners on newer vehicles as many others do More
by thegabrowns
Employees Worked With
May 01, 2024
Quick response, friendly, and they take reasonable time with the Express oil change. You also don't need to make an appointment which helps to get it done when we have sometime with the Express oil change. You also don't need to make an appointment which helps to get it done when we have sometime More
by ANUPGEO
Employees Worked With
Jake (Service Dept)
May 01, 2024
The best car buying experience I’ve ever had! I am so grateful and love my new car! I am so grateful and love my new car! More
by arielb1115
May 01, 2024
We were traveling through the area and our car broke down. The service dept went well above and beyond to make sure we got back on the road safely and as soon as possible. down. The service dept went well above and beyond to make sure we got back on the road safely and as soon as possible. More
by jcdoll
Employees Worked With
Anthony, and our mechanic Herb
