Lou Fusz Toyota - Service Center

As professional as always Warren and his crew have taken such good care of my vehicles over the years, it's difficult to overestimate what the service department means to Lou F Warren and his crew have taken such good care of my vehicles over the years, it's difficult to overestimate what the service department means to Lou Fusz's customers. It is a comfort to know that I won't be 'over-sold' on some service that I don't need. Kudos to you all. Dr. Michael E. Suden More

service Warren took care of the admin and the service dept. performed the work in a timely manner. I was very pleased with my service visit! Warren took care of the admin and the service dept. performed the work in a timely manner. I was very pleased with my service visit! More

Great Service Advisers Wonderful Service Advisers in Warren & Scott. CJ is always very helpful when I am making an appointment. They are all very professional, Friendly an Wonderful Service Advisers in Warren & Scott. CJ is always very helpful when I am making an appointment. They are all very professional, Friendly and all around Great people. Thank you for all the past wonderful service experiences. More

Another successful visit to Lou Fusz C.J. Wallingsford at Lou Fusz Toyota is the best, as always! She always makes sure everything goes smoothly when I bring my car in. C.J. Wallingsford at Lou Fusz Toyota is the best, as always! She always makes sure everything goes smoothly when I bring my car in. More

Very positive experience As always, the service I received at Fusz Toyota combined professionalism and friendliness. Warren Hamilton kept me informed of the work being perfo As always, the service I received at Fusz Toyota combined professionalism and friendliness. Warren Hamilton kept me informed of the work being performed on my Avalon and the expected time of completion. I felt very confident in the information being provided by Mr. Hamilton. More

Scott always comes through and always gets the job done Our family has been with Lou Fusz Toyota since 1995. The # one reason why we like Fusz cars is because the service department is absolutely first clas Our family has been with Lou Fusz Toyota since 1995. The # one reason why we like Fusz cars is because the service department is absolutely first class and Scott Gryzmala is one of the reasons that is so - he always comes through, follows up, and Scott gets the job done. My dark green 4-Runner and I left the service department this morning (7-25-18) after having an oil change and new spark plugs installed plus a few other minor things. I was driving the vehicle on I-270 and for whatever reason it started running very rough so I pulled over and stopped the engine. I called Scott and told him what had happened and that I was having AAA tow the car back into the shop. He told me not to try to start the car and he would be watching for the truck to arrive. Sure enough, the tow vehicle pulled into the Fusz Toyota lot and Scott was there to greet us. He showed the driver how to get into the service bay area to drop the car off and suggested that I meet him at his work station so we could get things set up for a loaner vehicle. Department GM Stephanie Watkins was there to say hello and she apologized for the inconvenience and bolstered my confidence that things would all work out OK. She and Scott had a loaner car for me as fast as could be. I am 100% confident that whatever needs work on my car to fix the glitch, it will get done and iin the right way. I love my dark green 4-Runner ! The mark of an above average service organization is when it can follow thru on the time tested rule of thumb: "Exemplary service is when the customer does not have to ask for anything because the service giver knows what is needed before the customer even has to mention it." That is how Scott Gryzmala - Stephanie Watkins - Mike Wolz - Warren Hamilton - Dalton - and all the Fusz team are as a matter of course. It is why our family has owned Toyota cars since 1995 and we will continue to do so. In our book, the Fusz Team is always ahead of the game and they always know the score. More

Oil change I brought my car in for an oil change. I came in early for my appointment but they took my car anyway and did the service well. Thanks I brought my car in for an oil change. I came in early for my appointment but they took my car anyway and did the service well. Thanks More

Review for Lou Fusz Toyota service Service staff at Lou Fusz Toyota are always pleasant and positive. Mike Wolz went the extra mile and when I came in with a low tire pressure problem h Service staff at Lou Fusz Toyota are always pleasant and positive. Mike Wolz went the extra mile and when I came in with a low tire pressure problem he noticed I had an appointment for the next week to get my state emissions test done. He offered this service while I was there to repair my tire and saved me the extra trip for the following week. Thanks Mike and all staff at the Lou toyota service dept. More

Repair by Lou Fusz Body Shop to 2016 Highlander, 6/6/2018 My car was rear-ended. It was a low-impact collision, other driver’s fault and fairly straight forward. The other driver’s insurance, the Hartford was My car was rear-ended. It was a low-impact collision, other driver’s fault and fairly straight forward. The other driver’s insurance, the Hartford was somewhat problematic to deal with regarding non-Toyota parts even though the insured had chosen to pay without going back though his insurance. Steve Sage really took care of everything with no inconvenience to me. When I picked the car up it was immaculate. Lou Fusz has completely detailed my Highlander. More

Awesome service! Mike Wolz is the best service manager! He makes bringing our car in for maintenance an easy and positive experience. His knowledge of what our vehicle Mike Wolz is the best service manager! He makes bringing our car in for maintenance an easy and positive experience. His knowledge of what our vehicles require is great and we know we can trust his recommendations. We always receive prompt, courteous and professional service. We wouldn’t consider taking our cars anywhere else. More