196 Reviews of Lou Fusz Toyota - Service Center
2016 Highlander 10,000 Mile Service I did stop by on Saturday morning for my 2016 Highlander 10,000 mile regular service, I was greeted warmly and kindly by a young man (sorry, don't rem I did stop by on Saturday morning for my 2016 Highlander 10,000 mile regular service, I was greeted warmly and kindly by a young man (sorry, don't remember the name) in the service reception area and I was direct to meet Kathy, who was my service advisor during this visit. Kathy was kind and nice with very welcoming smile. during the visit while the vehicle was been serviced, I visited the sale area and met David Koop who was my original salesman for my 2016 Highlander. David and I work some numbers out about trading in my 2016 Highlander XLE for 2017 Highlander Limited. David was informative and nice and he handled the negotiation professionally. I took the number home to discuss with the family members but they didn't like the color which I chose (Silver). Also, during the negotiation process I did talk to Nathan Pitchford, Nathan is very nice and humble to work with as well. no pressure from David Koop, hopefully we would work out the deal in the days to come, most likely with another color. excellent service and professionalism. More
Speedy, polite service at Fusz Toyota I have been coming here for service for 12 years with my Avalon and now 5 more years with my Camry Hybrid. The technical staff is always polite, profe I have been coming here for service for 12 years with my Avalon and now 5 more years with my Camry Hybrid. The technical staff is always polite, professional and provides fast service with an explanation of what they did and when I should return. This time I had TXM Moss/Rodriguez (TX3). The lounge is comfortable, the coffee is good, and I love the Dad's Oatmeal cookies. It usually takes an hour and that includes a free car wash. I can't imagine why I would ever want to use another place for service. More
Excellent Experience at Lou Fusz I recently purchased a Toyota Highlander from Jim Donahue at the Lou Fusz dealership in St. Louis. It was an excellent experience. Jim worked with us I recently purchased a Toyota Highlander from Jim Donahue at the Lou Fusz dealership in St. Louis. It was an excellent experience. Jim worked with us patiently and professionally. Other team members were also a pleasure to work with. A first rate experience all the way! More
Could not be better! I bought my car, a 2013 Prius, at this dealership. It was a pleasure from beginning to end. I have my car serviced here. They are always courteous and I bought my car, a 2013 Prius, at this dealership. It was a pleasure from beginning to end. I have my car serviced here. They are always courteous and helpful. I am techno-challenged, and they cheerfully help me with radio and phone issues whenever I stop by. I recently needed body work and they told me it would be 5-6 days, and were finished in 3 1/2. My car was immaculate, inside and out. That night I noticed the interior passenger door handle was broken. I went back the next day and they fixed it, with a smile and kindness, while I waited. Lou Fusz Toyota is the most consistently wonderful consumer experience I have ever had. Ann Marie Anderson More
Worst service from lou fusz , manchester branch The after sale car service from lou fusz will be disappointing and treatment from them will stun you because you will real face of lou fusz after you The after sale car service from lou fusz will be disappointing and treatment from them will stun you because you will real face of lou fusz after you buy car from them. More
Great Experience All Around What an amazing service department. I would recommend this service department to any one even if you don't own a Toyota. Everything is always easy. What an amazing service department. I would recommend this service department to any one even if you don't own a Toyota. Everything is always easy. More
Consistently Great Customer Service Since 2014 our family has purchased a 2014 Avalon, a 2015 Camry and a 2017 Camry from Lou Fusz Toyota. Consistently great customer service is alway Since 2014 our family has purchased a 2014 Avalon, a 2015 Camry and a 2017 Camry from Lou Fusz Toyota. Consistently great customer service is always a consideration when purchasing a new or pre-owned vehicle. We have never been less than 100% satisfied. I took my 2014 Avalon in today for an oil change and scheduled maintenance. I was greeted with a smile when I drove in for my 10:00 AM appointment and Debby, my service rep, did an outstanding job explaining what needed to be addressed today. She kept me informed regarding the progress of the work and had me out the door with a smile on my face. Not only was the work done in a very reasonable amount of time, my car was spotless inside and out from the dealerships complimentary car wash. Consistently great service keeps customers coming back and gives them confidence in recommending Lou Fusz Toyota to others. More
Excellent service department!!! Lou Fusz Toyota has a top notch service department. They are 5 star in every way. The service staff is helpful, knowledgeable, friendly, honest, and c Lou Fusz Toyota has a top notch service department. They are 5 star in every way. The service staff is helpful, knowledgeable, friendly, honest, and considerate of my time. I trust them completely with the service of my vehicle. I wouldn't consider taking my vehicle anywhere else !! I worked with Dave Werkmann & Debbie Diller, but I don't see their names listed below to choose . More
Excellent !! Cody is great and excellent sales consultant ! my wife and I was very much happy about his service and guild during conversation. I am very happy ab Cody is great and excellent sales consultant ! my wife and I was very much happy about his service and guild during conversation. I am very happy about my car. Awesome ! I would like to introduce Cody Cox to my friends who will purchase the car. Thank You Cody ! More
Awesome car buying experience Everyone at Lou Fusz made my car buying experience easy and stress free. I will continue to purchase cars there and will recommend Jim Donohue to frie Everyone at Lou Fusz made my car buying experience easy and stress free. I will continue to purchase cars there and will recommend Jim Donohue to friends and family. More