Lou Fusz Subaru St. Peters - Service Center

Strive to Excell When I brought my car in for service I saw Jeff who used to work at the service check-in. He called to me by name, after only meeting him a couple of When I brought my car in for service I saw Jeff who used to work at the service check-in. He called to me by name, after only meeting him a couple of times. Everyone is so happy and strives to make the customer happy as well. A-1 customer service! Matt Woodson was the check-in person I was assigned. He made sure I knew as soon as my car was ready, and pulled it close up to the door for me. Every time I've come for service I'm usually early since I'm coming from so far, but they get me right in and quickly get the job done. Never have to wait long More

Great service centet Always friendly and courteous, techs look into all problems and make sure they've covered all problems. I travel 2 hours to have this shop take care Always friendly and courteous, techs look into all problems and make sure they've covered all problems. I travel 2 hours to have this shop take care of mu 16 yr old Subaru Outback and its in great shape More

Service 10.45 am appointment on Friday for recall on airbag. A 2 hour repair, stayed around the area finally called at 4:00 pm and not done and failed to let 10.45 am appointment on Friday for recall on airbag. A 2 hour repair, stayed around the area finally called at 4:00 pm and not done and failed to let me know. Mo know. They didn’t start on the repair until the golfing Monday. Not happy. Wilburn Trower. More

All around great service While I was in for a state inspection, some possible braking concerns from a prior visit was rechecked and found to be ok! All who I worked with were While I was in for a state inspection, some possible braking concerns from a prior visit was rechecked and found to be ok! All who I worked with were professional and explained everything clearly. Great service! More

Another home run! Getting into small places on your Subaru isn't always easy. I was again changing bulbs on my 2012 Impreza a=wagon and couldn't get a bulb to release f Getting into small places on your Subaru isn't always easy. I was again changing bulbs on my 2012 Impreza a=wagon and couldn't get a bulb to release from the socket on the headlight. I asked the team to help me out and a small fee later they had the bulb in, the car washed, and I was on my way. Wow, these guys are good, home run! More

Excellent Service I purchased two foresters from said dealership at the same time.. Excellent vehicles. No complaints. I also have them both serviced where I bought the I purchased two foresters from said dealership at the same time.. Excellent vehicles. No complaints. I also have them both serviced where I bought them. Great service team! More

Safety recall Everyone was very professional, and seemed to truly care about my experience. I would not hesitate to recommend or use the service department again. M Everyone was very professional, and seemed to truly care about my experience. I would not hesitate to recommend or use the service department again. My only issue occurred after getting in my vehicle and seeing debris all over my dashboard. A quick visit to the car wash fixed that though. I will be using Lou fusz Subaru again for service if needed. More

Outstanding Service at Lou Fusz Subaru The quality of the service, the friendliness, and the concern for the customers at Lou Fusz Subaru is truly exceptional. I actually enjoy taking our The quality of the service, the friendliness, and the concern for the customers at Lou Fusz Subaru is truly exceptional. I actually enjoy taking our Outback in for service. From our sales experience with Rich Stull to our outstanding service with Jeff Frazier and Kristin Matthews, we have been very impressed. We won't go anywhere else for our next Subaru! More

Regular service Generally good but sometimes longer than estimated. This is probably not unexpected. The larger regular scheduled service is very expensive and i do n Generally good but sometimes longer than estimated. This is probably not unexpected. The larger regular scheduled service is very expensive and i do not do these at the Dealer. More

Good Quick Service Went in for an oil change and tire rotation and they were great. Nice, friendly service personnel. Did a great job and were quick about it. Went in for an oil change and tire rotation and they were great. Nice, friendly service personnel. Did a great job and were quick about it. More