Lou Fusz Subaru St. Peters - Service Center
St. Peters, MO
268 Reviews of Lou Fusz Subaru St. Peters - Service Center
Very nice no follow-through My car is been in several times due to problems with the Bluetooth on the phone. Although customer service has been very nice in the service departmen My car is been in several times due to problems with the Bluetooth on the phone. Although customer service has been very nice in the service department, they have yet to fix the problem. When I was there on Tuesday I called back to stay to them that it still wasn't working correctly at 4: 30 p. M. On Tuesday. Today is Wednesday at 4: 45, have not heard back from them. When I called myself, nobody could talk to me they would call me tomorrow. Tried to talk to the general manager over everything. first I was told he was gone, then I was told he was on the phone and would call me back. Have not heard anything. Very disappointing More
Lou Fuse Subaru is Awesome!!! As always, too knotch and friendly service!!!! I enjoy the people there and Jeremy Groenemann is the best of technicians. Why is his name not on the As always, too knotch and friendly service!!!! I enjoy the people there and Jeremy Groenemann is the best of technicians. Why is his name not on the service list? More
outstanding service Quick and polite service, none better. Great staff! They got us in and out in no time. Answered all my questions, we above and beyond what I expect Quick and polite service, none better. Great staff! They got us in and out in no time. Answered all my questions, we above and beyond what I expected. More
Nothing but high praise. Skip the review, I have no other words except knowledgeable, friendly, all work completed a timely manner. Highly recommended dealership for both sale Skip the review, I have no other words except knowledgeable, friendly, all work completed a timely manner. Highly recommended dealership for both sales and service. More
Great service, awesome advisors. I have owned Subaru’s for over a decade and have been using Subaru of St Peters since I bought my WRX from there. They are by far not the closest deal I have owned Subaru’s for over a decade and have been using Subaru of St Peters since I bought my WRX from there. They are by far not the closest dealership near me but I am happy to drive the hour to get to them with the service that they provide. I always feel welcome when I am there and their new dealership is a very comfortable place to wait for the service to get down. Also, the last two times, I have had the pleasure of working with Landon Bigogno. He is extremely helpful, personable, and makes you feel right at home. More
New tires Jeff gave us a price on new tires & thought it was a good price. We had them replaced and had an oil change. Great service as always! Jeff gave us a price on new tires & thought it was a good price. We had them replaced and had an oil change. Great service as always! More
professional The service rep was very thorough. Matt was friendly. The professionalism was great. He also took the time to notice 2 lights were out and showed t The service rep was very thorough. Matt was friendly. The professionalism was great. He also took the time to notice 2 lights were out and showed them to me. All that was repaired was explained; including a lubricant to keep the bulbs from going out so often. More
Waited too long to be notified my car was done! Matt neglected to take my name when I brought my car in. The appointment was made by my husband, so everything was in his name. When the car was done Matt neglected to take my name when I brought my car in. The appointment was made by my husband, so everything was in his name. When the car was done in an hour, I sat in the waiting room for an extra hour, because he only had my husband's name and did not ask for a last name when calling out for "John". I was not really happy about this! More
Good Service Always nice, and good, expedient service. All of the service guys are always very helpful and knowledgeable regarding everything with my car. It's alw Always nice, and good, expedient service. All of the service guys are always very helpful and knowledgeable regarding everything with my car. It's always a good experience when dealing with Jeff. More
Great Job! Service was prompt and I was notified immediately when my vehicle was done. Will definitely use Lou Fusz for vehicle service and maintenance in the fu Service was prompt and I was notified immediately when my vehicle was done. Will definitely use Lou Fusz for vehicle service and maintenance in the future. More