
Lou Fusz Subaru St. Louis
Creve Coeur, MO

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30K check Great service, thanks! It was done efficiently, quickly, and effectively. Synthetic oil change, brake fluid service, and tire rotation were all done Great service, thanks! It was done efficiently, quickly, and effectively. Synthetic oil change, brake fluid service, and tire rotation were all done to perfection! Again, thanks! More
Excellent service & very comfortable/productive environment Brian Eaton and his gang have been serving me well since 2006. The new sales/service area is very comfortable and they have a setting which makes it v Brian Eaton and his gang have been serving me well since 2006. The new sales/service area is very comfortable and they have a setting which makes it very easy to get computer work done. It is dangerous. I tested a 2019 XV Crosstrek and want it. More
Dishonest service center I was told that my brake hoses needed to be replaced, which they offered to do for $400. Just to make sure, I had my car check again at an independent I was told that my brake hoses needed to be replaced, which they offered to do for $400. Just to make sure, I had my car check again at an independent Subaru repair shop. They told me beforehand that replacing the brake hoses would be $200 job a most, but they would double check Lou Fusz's work to make sure it needed to be done. After inspection and multiple test drives, they could find nothing wrong. When I asked the service center at Lou Fusz about this, they told me the hoses needed to be replaced because "fluid leaked when we opened the brake bleeder valves", which I understand to be the normal state of affairs. More
Great Service in Creve Coeur Top notch service. Gave them a tricky job of installing an engine block heater. They did the work in the same thorough, timely manner as always. A g Top notch service. Gave them a tricky job of installing an engine block heater. They did the work in the same thorough, timely manner as always. A great service department is as good as gold these days. More
Good service The people there is great and kind. The rest area is comfortable with WiFi and sofa. They also provide some snacks and coffee which is great for k The people there is great and kind. The rest area is comfortable with WiFi and sofa. They also provide some snacks and coffee which is great for killing wait time. More
Excellent Experience Simply needed a state emissions inspections. Was able to easily make a convenient appointment via the web site. I was met immediately by the service Simply needed a state emissions inspections. Was able to easily make a convenient appointment via the web site. I was met immediately by the service writer who got my car in right on time. 40 minutes later I was on my way. Excellent experience. Even the coffee was good. More
Excellent service from Chuck I went to five different dealerships, in order to decide what car I want. The service I got from Chuck was remarkable. He is knowledgeable, dedicated, I went to five different dealerships, in order to decide what car I want. The service I got from Chuck was remarkable. He is knowledgeable, dedicated, professional is his quick responses via text or email, even 7:00am! And a pleasure to work with. More
Always something wrong when I checkout Service people are fine but the past 3 times i go to checkout, something is wrong with the price that should have been easily corrected. The cashier a Service people are fine but the past 3 times i go to checkout, something is wrong with the price that should have been easily corrected. The cashier always makes it to be my fault when it was not. Poor customer service on that end. I wish the sales people would just cash me out cause they are always cool. More
Buying a car for Mom Really pleasant car buying experience got the car I wanted at a price that I felt was fair .Meeting Ray Clancy was a nice bonus . Found a car that wa Really pleasant car buying experience got the car I wanted at a price that I felt was fair .Meeting Ray Clancy was a nice bonus . Found a car that was in very limited supply due to end of model year . More
#1 Subaru Service Brian Eaton and Service Personnel are the best. Brian is efficient and explains everything. Service is fast. The waiting area is comfortable too. Brian Eaton and Service Personnel are the best. Brian is efficient and explains everything. Service is fast. The waiting area is comfortable too. I love my 2018 Subaru Forester. More