Lou Fusz Subaru St. Louis

My experience buying a vehicle at Lou Fusz was amazing and stress-free thanks to Paul Lucero. I would definitely return for my next vehicle! and stress-free thanks to Paul Lucero. I would definitely return for my next vehicle! More

Absolute FULL service My 2016 Subaru Forester had two service recalls and I needed a normal oil change. Knowing that specific service would require a number of hours, I r My 2016 Subaru Forester had two service recalls and I needed a normal oil change. Knowing that specific service would require a number of hours, I requested a one day loaner car. When I arrived on my service day, EVERYTHING was handled to perfection. Healthwise, I felt safe as I noticed the dealership was sanitized, people were wearing masks and practicing social distancing. Quickly, my car was processed as well as my loaner (which, by the way, was a 2019 Outback; fun to drive). The next day, I picked up my car without any problems knowing that all recalls were fixed and I had a new oil change. Thanks to Shelby Parker and the entire service dept. for a job well done. And a very special shout out to the "overworked and underpaid" woman who handled the loaner. She was FANTASTIC! If anyone is looking for a new or used car, this is the place to find it! And it's not only because of the quality of Subaru, but also the quality of the service AFTER the sale...TOP NOTCH! More

Great Experience Paul was great to work with. He took the time to walk through the process and was knowledgeable about the vehicle. I would recommend Paul and Lou Fus Paul was great to work with. He took the time to walk through the process and was knowledgeable about the vehicle. I would recommend Paul and Lou Fusz. More

Professional, kind and trustworthy. Never have to worry that they are trying to make money off me or my car. I won’t go anywhere else. that they are trying to make money off me or my car. I won’t go anywhere else. More

Positively Tremendous and Exemplary Purchasing Experience I came to get a brand new 2020 Subaru Forester, and left with the best experience I would not have predicted before. Ignacio ("Nacho" , in sales) and I came to get a brand new 2020 Subaru Forester, and left with the best experience I would not have predicted before. Ignacio ("Nacho" , in sales) and Bryan (in financing) were fantastic in not pressuring me to buy anything that I didn't want. I arrived to the Lou Fusz dealership with everything planned beforehand, and I expected that the purchase process would take the whole day -- and to my surprise, it did not. Between arriving to the dealership and leaving in my brand new Forester only took about 3 to 4 hours. I was able to test drive the car on streets that were nice, and some streets that were very damaged -- we did the same on the highway afterward as well. This allowed me to fully "feel" everything that the car could handle on a typical drive, without waiting for me to find out after I bought the car. All-in-all, Nacho and Bryan provided an exemplary purchasing experience, and at no time do I feel that I was being taken advantage of. Nacho and Bryan said that they were willing to do anything (even if it means reducing their profit) to get me the car at the price I wanted, because they ultimately work for and impress others on behalf of Subaru. More

Fantastic service This dealership's service dept. picked up my car, left me a loaner, and then brought my car back the next morning following its maintenance work. The This dealership's service dept. picked up my car, left me a loaner, and then brought my car back the next morning following its maintenance work. The car is purring. More

Chuck Molloy and Abby Hupp were great to work with.Purchased car and couldn’t be happier to be a new member to Subaru family! with.Purchased car and couldn’t be happier to be a new member to Subaru family! More

A very pleasant experience. Ignacio Gomez made the entire process a very enjoyable experience, very professional and quite capable of explaining all aspects of the Subaru. I high Ignacio Gomez made the entire process a very enjoyable experience, very professional and quite capable of explaining all aspects of the Subaru. I highly recommend him to be your salesperson. More

I am a woman in my 20s and this was the first time purchasing a vehicle without my father to help with understanding everything. The ladies and gentlemen We are excellent from the moment I walked in t purchasing a vehicle without my father to help with understanding everything. The ladies and gentlemen We are excellent from the moment I walked in the door. Chris J. With my guy and he walked me through everything. Personal, respectful, And answered every question I had, no matter how many times I asked. Great guy and thankful I had him as my guide. Bryan was the gentleman I spoke with about the financial aspect and was great. Helpful, understanding, and explained everything greatly. This team made me feel cared for and My first impression was better than I could’ve imagined. Thank you so much! This is my first Subaru and am happy to see them in time for my next one. Happy to be a part of the Subaru family. Again, thank you!! More

We ventured out to Lou Fusz in hope of upgrading to a 2020 Ascent. The entire process was very relaxed and we left feeling we had been given a great deal! Our salesman, Chuck, was so easy going and made 2020 Ascent. The entire process was very relaxed and we left feeling we had been given a great deal! Our salesman, Chuck, was so easy going and made the whole process very simple! We would definitely recommend anyone to head out to see Chuck at Lou Fusz Subaru! Thank you so much Chuck and the whole gang at Lou Fusz! More