Lou Fusz Subaru St. Louis

Forester Purchase Purchased a new Forester last Saturday morning. White, non turbo - with eye assist. Pretty much knew what I wanted - so I bought it. Very easy. Purchased a new Forester last Saturday morning. White, non turbo - with eye assist. Pretty much knew what I wanted - so I bought it. Very easy. More

Friendly, honest, and knowledgeable I went to Lou Fusz as recommended by USAA, an auto-insurance company (and much more) that specializes in amazing customer service. As such, they only I went to Lou Fusz as recommended by USAA, an auto-insurance company (and much more) that specializes in amazing customer service. As such, they only work with other companies that they feel exemplifies customer care and service. Lou Fusz Subaru is one of those companies. I was contacted by the internet manager who informed me of several vehicles that matched by search description and helped me set up a time to come view them. When I arrived at the dealership around 6pm on a Friday evening, I met with Todd Morgan. He got the details on the vehicle I had initially requested, but explained some great reasons why I would want to look at the brand new 2016 models of the Forester instead of the 2015. I had thought from my previous visit to Dean Team that the 2016's were either unavailable or out of my price range. I was glad to be wrong! Todd let us take the vehicle on a test drive and pointed out some of the great features of both just Subaru's in general (which I was new to) and about the 2016 Forester in general. At the end of the test drive he wasn't pushy or "salesy" but honestly asked my thoughts and if I wanted this to be my new car. I was in love with it and told him so. It was getting close to time I'm sure all employees wanted to leave on a Friday, but Todd said it was fine to stay later and help me purchase my first new vehicle as it was a good time for me. He walked me through all the paperwork, disclosed all the financial information, and discussed how you don't get "massive discounts" on Subaru's because the price is simply the price. It's not been marked up astronomically by the manufacturer and dealer. It's all very transparent. While waiting to speak with Rick in financing he walked us back out to the car to show us more important details and tips and tricks with the vehicle. He even hooked my phone up to the bluetooth for me! Rick in financing was pleasant and friendly and again explained all the numbers to me and what things meant. Being a girl buying a car I had brought my boyfriend thinking I needed a male to avoid being "taken advantage of" but I honestly don't think I would have needed that at Lou Fusz Subaru. Rick was honest and down-to-earth, explaining what "extras" I would likely need or not need based on my individual driving habits. He was more than happy to stay late (and even past close) to help us finish everything up that evening so I could walk out a proud owner of a brand new Subaru! All in all I would highly recommend this dealership to anyone looking to purchase a new vehicle. I haven't had any encounters yet with the service department, so I'm hoping they're just as amazing as their sales team. More

Fast, easy, win-win, great experience I'd been sharing email for about a week with many other dealerships in STL - looking for a new/used Subaru for my college son. I got a bunch of run a I'd been sharing email for about a week with many other dealerships in STL - looking for a new/used Subaru for my college son. I got a bunch of run around from the others. Walking in to Lou Fusz Subaru was different. No haggling, informed understanding of the brand and the differences in models - just exceptionally useful in moving the conversation from looking to buying. Todd and Rick were extremely professional, well informed about opportunities and needs, and always looking out for the best deal possible, It was a great experience. More

Chris smith is awesome he found just the car I wanted! I came to the dealership looking for a specific car that other dealerships said would take three months to aquire. Chris smith at lou fusz was able to I came to the dealership looking for a specific car that other dealerships said would take three months to aquire. Chris smith at lou fusz was able to locate the exact car I was looking for and was able to get it to the dealership in a week. That's exceptional service in my book. More

First Time Buyer I would buy from this team in a heartbeat again! Great guys to work with!!!! No hidden fees and got me a better deal than my own bank! I would buy from this team in a heartbeat again! Great guys to work with!!!! No hidden fees and got me a better deal than my own bank! More

Subaru forester Everyone was friendly and helpful I would recommend this dealership to my closest friends very thorough in explaining every aspect of the car awesome Everyone was friendly and helpful I would recommend this dealership to my closest friends very thorough in explaining every aspect of the car awesome thanks More

Best (& only) dealership I've ever shopped at! the salespeople are nice. The only reason I didn't give it 5 stars is because they initially told me the car would be ready Monday, but then on Monday the salespeople are nice. The only reason I didn't give it 5 stars is because they initially told me the car would be ready Monday, but then on Monday called and said it wouldn't be ready until Wednesday. But that may not be their fault. Other than that, good service. He let me test drive the car by myself which was nice (made me feel more relaxed on the drive), More

Lou Fusz Subaru Is The Best!! This was the best car shopping experience we have ever had!! Chris Johnson is a very knowledgeable and experience sales associate, and his knowledge This was the best car shopping experience we have ever had!! Chris Johnson is a very knowledgeable and experience sales associate, and his knowledge about Subaru's was top notch!! He also helped us purchase a Pre-Owned Mazda from the Lou Fusz Mazda dealership next door. We have nothing to say except EXCELLENT!! More

Positive Experience Dave Blanke offered a positive experience. I would consider buying a second vehicle from this location in the future. This has been one of my more pos Dave Blanke offered a positive experience. I would consider buying a second vehicle from this location in the future. This has been one of my more positive car buying experiences. More

Three Times a Charm My first car was a Subaru. After 15 years of Subaru, I am committed for life. I have bought 3 from Lou Fusz and that will be my last. I went to Dea My first car was a Subaru. After 15 years of Subaru, I am committed for life. I have bought 3 from Lou Fusz and that will be my last. I went to Dean Team and had a totally different comfortable experience. I walked off the lot being so pleased with the car, value and experience. That wasn't the case in previous purchases at Lou Fusz. Go to Dean Team for your Subaru. More