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Lou Fusz Subaru O'Fallon

O'Fallon, MO

4.9
801 Reviews

3480 Highway K

O'Fallon, MO

63368

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Showing 801 reviews

March 20, 2023

Every thing went smooth. I got a pretty fair price for my trade in. Happy with the truck. More

by lundgrenjustin07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Smith (#subarusmith)
Mar 24, 2023 -

Lou Fusz Subaru O'Fallon responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

February 27, 2023

Our Sales Associate, Christopher Smith, was friendly, professional and knowledgeable and made our car buying experience very enjoyable! More

by John C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Smith (#subarusmith)
Feb 28, 2023 -

Lou Fusz Subaru O'Fallon responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

February 24, 2023

Christopher Smith was prompt in his response and patient as we made our decisions. No hard selling or negotiations needed. He cleaned up the car and filled it up ready to go for us. Overall a good experienc More

by rachel_schukar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Smith (#subarusmith)
Feb 27, 2023 -

Lou Fusz Subaru O'Fallon responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

February 24, 2023

Christopher Smith was very responsive and picked me up at a local location. I spoke with him when ordering and let him know of some things about the process I didn't want to have to deal with, just wanted to More

by cleshockf1
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher Smith (#subarusmith)
Feb 27, 2023 -

Lou Fusz Subaru O'Fallon responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

February 23, 2023

Great experience! Steve Neely was so helpful, knowledgeable, and patient!!! This experience was so much better than you typically get at a dealership! Will recommend t More

by Barbara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Neely
Feb 24, 2023 -

Lou Fusz Subaru O'Fallon responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

February 14, 2023

Dave Brunk met me at the Sams Club in Glen Carbon Ilinois, So I would'nt have to drives the 65 miles to the dealership. More

by janhaller51
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dave Brunk
Feb 16, 2023 -

Lou Fusz Subaru O'Fallon responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

February 05, 2023

Dave Blanke was extremely knowledgeable and trustworthy through the entire car buying process at Lou Fusz. It was well worth it to come to this dealership from over an hour away. Dave went above and beyond More

by sloanemchapman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Blanke, Tony Iannicola
Feb 06, 2023 -

Lou Fusz Subaru O'Fallon responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

February 04, 2023

Overall process was great! Christopher was professional and the process went smoothly. Love the vehicle! More

by rodrucker
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher Smith (#subarusmith)
Feb 06, 2023 -

Lou Fusz Subaru O'Fallon responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

February 03, 2023

Phillip Braun helped us from the beginning when we ordered our Forester and provided weekly updates on the progress all the way until the car was delivered. He was happy to answer all of my questions More

by gwyble
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Braun
Feb 06, 2023 -

Lou Fusz Subaru O'Fallon responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

February 01, 2023

Chris was excellent, showed us every thing on the car. Could not have been better. More

by barbratz53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz Smith, Tony Iannicola, Bob Warner, Tish Primeau, Christopher Smith (#subarusmith)
Feb 06, 2023 -

Lou Fusz Subaru O'Fallon responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

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