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Lou Fusz Subaru O'Fallon

O'Fallon, MO

4.9
801 Reviews

3480 Highway K

O'Fallon, MO

63368

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Showing 801 reviews

December 26, 2023

Despite this dealerships inability to keep their word and at least reimburse me for TMPS replacement, I appreciated how dedicated the sales team was to working with me so I could get the car I wanted. More

by Lv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Neely, Bob Warner, Christopher Smith (#subarusmith)
Dec 27, 2023 -

Lou Fusz Subaru O'Fallon responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

December 15, 2023

Great customer service from salesman Chris Smith. Was able to efficiently complete the car purchase and was offered a satisfactory amount for the trade in. Finance manager was also very personable an More

by boualvng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Summerfield, Tony Iannicola, Christopher Smith (#subarusmith)
Dec 19, 2023 -

Lou Fusz Subaru O'Fallon responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

November 24, 2023

I hate buying cars. It's possibly my least favorite thing to do. However, we have bought two cars from this dealership within two months. They are fair and easy to work More

by NicholeSullivan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lamora, Christopher Smith (#subarusmith)
Nov 27, 2023 -

Lou Fusz Subaru O'Fallon responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

November 11, 2023

Chris and everyone at the dealership provided excellent customer service and made buying the vehicle a smooth and pleasant transaction Took extra time to explain details about the vehicle and made sure I More

by carlsdiesel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick summerfield, Dave Blanke, Christopher Smith (#subarusmith)
Nov 15, 2023 -

Lou Fusz Subaru O'Fallon responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

October 23, 2023

I appreciate the time and assistance that our salesman Christopher Smith provided during our purchase. Everything went very smoothly and progressed with no problems whatsoever. Thank you to everyone inv More

by beckystark52
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher Smith (#subarusmith)
Oct 24, 2023 -

Lou Fusz Subaru O'Fallon responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

September 24, 2023

Christopher Smith was my car salesman. He was very knowledgeable about my vehicle and provided great customer service. More

by antoinettedcole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Smith (#subarusmith)
Sep 25, 2023 -

Lou Fusz Subaru O'Fallon responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

September 22, 2023

Christopher Smith was a pleasure to do this deal with for my 23 WRX. I experienced no hassles, upfront pricing, and fast processing of the deal. This was easily the best experience I have had purchasing a ne More

by patrickbuckman9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lamora, Christopher Smith (#subarusmith)
Sep 22, 2023 -

Lou Fusz Subaru O'Fallon responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

September 16, 2023

We were very pleased with the new car purchase experience at Lou Fusz Subaruin St Peyers More

by wjship
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Iannicola, Christopher Smith (#subarusmith)
Sep 20, 2023 -

Lou Fusz Subaru O'Fallon responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

September 16, 2023

Christopher Smith and Brian Vescovo were incredibly helpful and friendly. They made the process easy and stress free. More

by allengoeddey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Vescovo, Christopher Smith (#subarusmith)
Sep 20, 2023 -

Lou Fusz Subaru O'Fallon responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

September 11, 2023

We recently purchased a car from this dealership, and I highly recommend visiting them if you're in the market. Our consultant, Christopher Smith, was super helpful and accommodating when helping us pick o More

by Jason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Smith (#subarusmith)
Sep 15, 2023 -

Lou Fusz Subaru O'Fallon responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

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