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Lou Fusz Subaru O'Fallon

O'Fallon, MO

4.9
801 Reviews

3480 Highway K

O'Fallon, MO

63368

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Showing 801 reviews

May 29, 2021

We had worked with Steve Neely in Dec 2015 to buy our first Subaru Outback. Steve provided such a honest and direct new car purchase experience that we returned to the dealership in May 2021, 95K miles More

by Ross & Kim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Iannicola, Christopher Smith (#subarusmith)
Jun 04, 2021 -

Lou Fusz Subaru O'Fallon responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

May 27, 2021

it was so nice to see friendly faces when i come in and have service done on my outback . i thank all the service people who work on my outback GREAT JOB!!!!! keep up the good work and service Ricky More

by stlrickvsmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Frazier, Jason Broeker
Jun 04, 2021 -

Lou Fusz Subaru O'Fallon responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

May 19, 2021

I went to 3 local dealers to look at the cars I had been researching. This was such a great experience. Steve Miller wasn't a salesperson, he was more of a consultant. He went out of his way to find just th More

by cindywillis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Lamora, Steven Miller
Jun 04, 2021 -

Lou Fusz Subaru O'Fallon responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

May 15, 2021

Steve was very knowledgeable about the car I was looking at no pressure very good experience I would highly recommend this dealer because of the positive experience Steve gave me More

by Maddogcd3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Neely
May 17, 2021 -

Lou Fusz Subaru O'Fallon responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

May 14, 2021

Dave was extremely polite and helpful every step of the way through our purchase. He found us a car that exceeded our expectations and came in right on our budget. We would definitely do business here agai More

by clarkryan754
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Blanke, Richard Lamora
May 17, 2021 -

Lou Fusz Subaru O'Fallon responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

May 06, 2021

Dave Blanke did a great job selling and explaining the features on our new Crosstrek. Great experience start to finish. Thanks guys, I'll be back!! More

by mlinze4
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Blanke
May 11, 2021 -

Lou Fusz Subaru O'Fallon responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

May 02, 2021

Everyone we spoke with were nice and clear. No pushy sales tactics like a lot of other dealerships. They follow up and want to make sure you’re happy with their car. More

by dss239
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Brunk, Christopher Smith (#subarusmith)
May 11, 2021 -

Lou Fusz Subaru O'Fallon responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

May 01, 2021

Thank you for helping us check another item off our bucket list. Buy dream car Subaru Outback...done! Great service. Great salesman. Customers for life! More

by lindabuschman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Iannicola, Christopher Smith (#subarusmith)
May 11, 2021 -

Lou Fusz Subaru O'Fallon responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

May 01, 2021

We stopped into the Lou Fusz Subaru dealership in St Peters, MO not knowing what to expect - my wife and I were more than pleasantly surprised. Juan, Tyler and Richard were fantastic to work with and p More

by Ahoymenatey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn Rose and Shelby Parker, Richard Lamora, Juan Gozalo, Tyler Hughes
May 11, 2021 -

Lou Fusz Subaru O'Fallon responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

April 30, 2021

Steven Miller made buying a new vehicle as easy and accommodating as possible which is all you can ask when spending that kind of money. I'm glad I chose this dealership and was helped by Steven. More

by eo4322
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Miller
May 11, 2021 -

Lou Fusz Subaru O'Fallon responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

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