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Lou Fusz Subaru O'Fallon

O'Fallon, MO

4.9
801 Reviews

3480 Highway K

O'Fallon, MO

63368

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Showing 801 reviews

August 03, 2021

We purchased a new Ascent from Randy and he was a fantastic salesperson! He is friendly and very knowledgeable with many years experience selling cars. He helped us even after the sale with something More

by TRiv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Page, Kate Eagan
Aug 13, 2021 -

Lou Fusz Subaru O'Fallon responded

We are so honored to have you as a valued customer! Thank you for reviewing Rand and Kate. We appreciate your business. Thank you for the great rating.

July 24, 2021

I love my new Crosstrek from St Peters Subaru! Our Sales Consultant, Juan Gozalo was very knowledgeable and professional. I definitely recommend Juan and this dealership for an easy car buying experience! More

by Julie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Lamora, Juan Gozalo
Jul 29, 2021 -

Lou Fusz Subaru O'Fallon responded

We are so honored to have you as a valued customer! Thank you for the great rating.

July 24, 2021

Chris was very helpful and patient! Everyone we interacted with was friendly. They truly cared about getting me the best deal on my dream car! More

by gminnis1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Blanke, Richard Lamora, Christopher Smith (#subarusmith)
Jul 29, 2021 -

Lou Fusz Subaru O'Fallon responded

Thank you so much for leaving us a review. Your business is very important to us and we appreciate you choosing Fusz.

July 23, 2021

Professional and friendly service the minute I walked in the front door. Dave Blanke explained the differences in SUV models, and I zeroed in on a new Forester on lot. Took it on a test drive after Dave gav More

by jsumpter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Blanke, Tony Iannicola
Jul 29, 2021 -

Lou Fusz Subaru O'Fallon responded

Thank you for the perfect star rating. We really appreciate you coming in to see us.

July 22, 2021

Very successful experience purchasing my Subaru Crosstrek with Christopher Smith and Dealership at Lou Fusz. Very helpful and professional. Would definitely recommend this salesman and dealership. More

by Bev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Lamora, Christopher Smith (#subarusmith)
Jul 29, 2021 -

Lou Fusz Subaru O'Fallon responded

You are the reason we are in business. Your review is so important to us. Thank you for taking the time out of your schedule to do business with us and we look forward to seeing you again soon.

July 12, 2021

Mr. Page made our car buying experience such a breeze. He is so informative and willing to help with what ever you need. I would highly recommend Mr. Randy Page for anyone who is looking for a great experien More

by Autumn Schraer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Page, Randy Page
Jul 29, 2021 -

Lou Fusz Subaru O'Fallon responded

Thank you so much for taking the time to let us know how happy you are with your experience! Thank you for the kind words regarding Randy. Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

July 12, 2021

We visited the dealership three times. once to chose between an Outback and an Ascent. The second time to pick which Outback to get. The third time to pick up the new Outback. Chris Smith helped us ever More

by jimmycholliday
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Iannicola, Juan Gozalo, Tish Primeau, Christopher Smith (#subarusmith)
Jul 29, 2021 -

Lou Fusz Subaru O'Fallon responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

July 11, 2021

I will only do business with Juan Gozalo. His customer service goes above and beyond and he treats you like you are family. Come see him if you are looking for a car. More

by CM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Iannicola, Juan Gozalo
Jul 29, 2021 -

Lou Fusz Subaru O'Fallon responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

July 10, 2021

Thank you for a seamless car buying experience! Chris was helpful and informative. We hope to have a continued relationship for future purchases. The facility was clean and inviting as well. More

by croeder2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Smith (#subarusmith)
Jul 29, 2021 -

Lou Fusz Subaru O'Fallon responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care, and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.

July 08, 2021

This is an awesome dealership with a great team. My sales person, Bryce Green, is a very knowledgeable and personable individual. He truly strives to make your purchase a pleasant experience. More

by Kathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Iannicola, Bryce Green
Jul 29, 2021 -

Lou Fusz Subaru O'Fallon responded

Thanks for the wonderful review! Anytime our customers let us know that they had an enjoyable experience, it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

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