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Lou Fusz Subaru O'Fallon

O'Fallon, MO

4.9
801 Reviews

3480 Highway K

O'Fallon, MO

63368

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Showing 801 reviews

August 17, 2021

Bought 2 vehicles from here in the last 3 years from Dave Blanke and he was great to deal with. Very informative and knowledgeable guy. Didn't have tp spend all day buying a car. Thanks Dave! More

by marksullivan3232
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Blanke
Aug 23, 2021 -

Lou Fusz Subaru O'Fallon responded

Thank you for the review Mark. Dave will be happy to hear that you enjoy working with him and your kind words about him. Thank you!

August 14, 2021

Juan Gozalo Sales Consultant at Lou Fusz Subaru STP is excellent! Highly recommend him! Very informative and friendly, we also got treats for our pup! More

by LACEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Iannicola, Juan Gozalo
Aug 23, 2021 -

Lou Fusz Subaru O'Fallon responded

Lacey, thank you for your review! Juan will be happy to hear that you were satisfied with your experience!

August 12, 2021

Chris was an excellent car salesman dealer He bargain Chris was an excellent car salesman dealer He bargain with me on the price and took the time to do that unlike other car dealerships I went to Very More

by ssshelt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owner boss, Tony Iannicola, Christopher Smith (#subarusmith)
Aug 13, 2021 -

Lou Fusz Subaru O'Fallon responded

Thank you for doing business with us.Thank you for the kind words regarding Chris. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

August 12, 2021

I had an ok experience. I just wish that the deal could have been made the first time I came up there and I had the money for it already. Not the next couple of days. All in all o had a good experience and More

by truch12345
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Iannicola, Christopher Smith (#subarusmith), Evelyn Rose
Aug 13, 2021 -

Lou Fusz Subaru O'Fallon responded

We apologize the deal could not have been completed the first time you were at the dealership. We appreciate you very much and hope you are enjoying your new car.

August 10, 2021

Chris was wonderful! I had a short period of time to look for a car during a work break and after no luck at 2 places, he was able to get me into my favorite car!! I appreciate you so much Chris thank you! More

by madison_jespersen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Iannicola, Christopher Smith (#subarusmith)
Aug 13, 2021 -

Lou Fusz Subaru O'Fallon responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

August 08, 2021

Chris and the rest of the team at Fusz Subaru were absolutely top notch. Great communication and fantastic service was provided from start to finish. We can't recommend them enough. More

by jason.dotter.1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Molloy, Christopher Smith (#subarusmith)
Aug 13, 2021 -

Lou Fusz Subaru O'Fallon responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

August 07, 2021

This is the second Subaru I’ve purchased from Christopher Smith and truthfully I couldn’t imagine going through anyone else. Straight and forward, no beat around the bush car sale. Exceptional service all th More

by christopher.mendes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Smith (#subarusmith)
Aug 13, 2021 -

Lou Fusz Subaru O'Fallon responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for every experience, and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

August 05, 2021

This was our first time visiting a Subaru dealership/purchasing a Subaru. It was different: simple, efficient, and easy. Our salesman, Chris, was very knowledgeable and not pushy at all. The More

by jennihawaii
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gustafson, Christopher Smith (#subarusmith)
Aug 13, 2021 -

Lou Fusz Subaru O'Fallon responded

Thank you so much for your review! We appreciate the kind words regarding Chris and our finance department. We value your business and look forward to seeing you again soon.

August 05, 2021

My salesman Dave Blanke made the whole car building experience a dream! Friendly and knowledgable Dave patiently answered all my questions and made buying my Outback so easy. I would highly recommend More

by trickydog1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Blanke, Tony Iannicola
Aug 13, 2021 -

Lou Fusz Subaru O'Fallon responded

We appreciate you taking the time to leave us a review. Thank you for the kind words regarding Dave. We value your business and look forward to helping you again in the future.

August 03, 2021

Excellent new car purchase with salesman Dave Blanke. Knowledgeable, patient, and thorough! 2nd vehicle we have bought from this dealer, and we would not hesitate to return. More

by dlb2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Blanke
Aug 13, 2021 -

Lou Fusz Subaru O'Fallon responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

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