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Lou Fusz Subaru O'Fallon

O'Fallon, MO

4.9
801 Reviews

3480 Highway K

O'Fallon, MO

63368

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Showing 801 reviews

September 12, 2021

Dave Blanke and the rest of the team at this dealership are wonderful! This was my first time buying a new car, and they were all so nice. Dave remembered me every time I came in, and was such a help throu More

by mtrantham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Blanke, Tony Iannicola
Sep 13, 2021 -

Lou Fusz Subaru O'Fallon responded

Thank you for your kind words and recommendation! You are a valued customer of ours and we look forward to seeing you! We appreciate you taking the time to leave us a review.

September 11, 2021

Christopher was great to work with! My schedule was hard to work around but he kept in touch and was extremely flexible. On-site, he was friendly and prompt. Purchasing a car can be a long drawn out process More

by Katie L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Smith (#subarusmith)
Sep 13, 2021 -

Lou Fusz Subaru O'Fallon responded

Thank you for your review, Katie! Christopher will appreciate your kind words! We hope you enjoy your new vehicle, and we look forward to seeing you in the future!

September 09, 2021

Recently worked with Dave B. when buying a car for my son. Great customer service and made the process really smooth. I would highly recommend Dave if/when you are in the market for a new or preowned v More

by EB
Recommend Dealer
Yes
Employees Worked With
Dave Brunk, Tony Iannicola
Sep 09, 2021 -

Lou Fusz Subaru O'Fallon responded

Thank you for taking the time to leave us a review and your kind words about Dave! He will be happy to hear this and we look forward to seeing you again!

September 05, 2021

Most amazing experience ever! Chris Smith made my car purchase a breeze. He definitely knows a Subaru inside and out. Thanks again Chris for the amazing experience. With respect Lisa More

by Brooks46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Smith, Tish Primeau, Christopher Smith (#subarusmith), John Molloy
Sep 09, 2021 -

Lou Fusz Subaru O'Fallon responded

Thank you, Lisa! We appreciate your business and kind words about Chris! He will be happy to hear this and we hope to see you again!

September 05, 2021

I recently bought a Subaru, and was working with Randy in the process. It was my first time buying new car and he was so helpful! He is very informative, patient, and kind which made me feel even happier abo More

by Bre S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Page
Sep 09, 2021 -

Lou Fusz Subaru O'Fallon responded

Bre, thank you for your kind review! We appreciate your recommendation and we look forward to seeing you in the future!

August 28, 2021

Everyone made my car buying experience smooth and seamless from the browsing on the internet to scheduling a test drive and then trading in my old vehicle and purchasing my new one. More

by audic72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Iannicola, Christopher Smith (#subarusmith), Evelyn Rose
Aug 30, 2021 -

Lou Fusz Subaru O'Fallon responded

We appreciate your business, and are happy to hear that you had a great experience with us! Thank you.

August 26, 2021

My service rep, John, was friendly and professional. Service was completed within an hour. I will return to St Peters Subaru for service. More

by Jaburl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Only worked with John in the Service department.
Aug 30, 2021 -

Lou Fusz Subaru O'Fallon responded

Thank you for choosing Lou Fusz. We value you as our customer and we are excited to work with you again!

August 24, 2021

THESE GUYS ARE FANTASTIC AND CHRIS SMITH IS THE MAN!!! I WANTED A FAST, EFFICIENT, PURCHASE WITH NO HASSLE AND I GOT IT. I ALSO GOT A VERY COMFORTABLE 2022 OUTBACK TOURING. I WAS VERY SUPRISED AT HOW QUIE More

by DocWittmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Molloy, Tony Iannicola, Christopher Smith (#subarusmith)
Aug 30, 2021 -

Lou Fusz Subaru O'Fallon responded

We appreciate you taking the time to leave us a review! We value you, and we look forward to working with you again in the future!

August 24, 2021

Do not purchase purchase from Lou Fusz! We purchased a 2019 car from here & were stranded on interstate 20min later because of defectively repaired tire. Despite never being advised that the tire had bee More

by theodore.hutchins
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Smith (#subarusmith)
Aug 30, 2021 -

Lou Fusz Subaru O'Fallon responded

Theodore, we are sorry to hear about this. We will be passing your message along to management, and we hope your issue can be resolved in a professional manner.

August 19, 2021

Yesterday (Aug 17, 2021) I did a Google search for the vehicle I wanted to buy. I thought that it was out of the question to be able to afford it, but I wanted to check anyway. I found the vehicle at a VE More

by Katie Ashworth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Page, Tyler Hughes
Aug 23, 2021 -

Lou Fusz Subaru O'Fallon responded

We appreciate your review Katie, and we are glad we were able to get you into the vehicle you wanted with the help of Randy! We hope to continue to work with you in the future!

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