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Lou Fusz Subaru O'Fallon
O'Fallon, MO
801 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 801 reviews
December 15, 2024
We were looking for a 2024 Crosstrek Wilderness wanting a little more ability for taking the Crosstrek on some trails. After checking out some of the available cars in the area online we noted that Lou Fusz little more ability for taking the Crosstrek on some trails. After checking out some of the available cars in the area online we noted that Lou Fusz had a lot of choice so decided to head there. Chris welcomed us and right away made us feel comfortable. The whole process from test drive to the trade in and actual purchase was very relaxed and easy. Chris talked us through all of the options and was able to answer all of our questions. This was the best experiences we ever had buying a car. The Crosstrek Wilderness is our 4th Subaru, but it got us our first experience with Chris and the Lou Fusz dealership. We will definitely come back. More
by Tompie
Employees Worked With
Tony Iannicola, Christopher Smith (#subarusmith)
December 07, 2024
Great Family of Subaru Pros! !!! Thanks much to Chris and Rick!!! Special Thanks to Chris for his patience with Joette and I with testing vehicles and the small intricacies of ope !!! Thanks much to Chris and Rick!!! Special Thanks to Chris for his patience with Joette and I with testing vehicles and the small intricacies of operation… Especially the touch Screen and menu of functions!!!! Breaking out the manuals to get more detail!!! Thanks again!!! More
by rickylevock
Employees Worked With
Richard Lamora, Tony Iannicola, Christopher Smith (#subarusmith)
December 01, 2024
Professional staff, didn't push too hard, gave me options and sold me the best car I've ever owned. I've owned 4 and driven 10+ family owned Subarus. In my opinion there is not a better, reliable, safe car o and sold me the best car I've ever owned. I've owned 4 and driven 10+ family owned Subarus. In my opinion there is not a better, reliable, safe car on the road. I trust Subaru to take care of any problems I might have as they have done it before graciously. I've only had a few recalls; issues and they stood behind their product and fixed it. SHARE THE LOVE. More
by annwindsorcpr
Employees Worked With
Tony Iannicola, Christopher Smith (#subarusmith)
November 21, 2024
This was my first time buying my own car, and Chris made it such an easy and enjoyable experience! He explained everything to me and made sure I understood the process. I will definitely be working with him it such an easy and enjoyable experience! He explained everything to me and made sure I understood the process. I will definitely be working with him again in the future! More
by Erin Smith
Employees Worked With
Christopher Smith (#subarusmith)
November 15, 2024
Sales portion was alright - a little irritating when they don't budge much from their posted price even though the average price of the car sold in the area is lower, but you know going in that sales is terr don't budge much from their posted price even though the average price of the car sold in the area is lower, but you know going in that sales is terrible to deal with anyway. Finance portion was irritating. If I say no to something, don't ask further questions. You can call it education all you want, but if I didn't request the education and actively said not interested - then hurry up, process my paperwork, and let me get on my way. More
by ihateyouanyhow
Employees Worked With
Tony Iannicola, Christopher Smith (#subarusmith)
October 07, 2024
We recently purchased a 2024 Crosstrek at Lou fusz Subaru. Our experience was great! Both Chris and Tony answered all of our questions. We would recommend them to anyone! Subaru. Our experience was great! Both Chris and Tony answered all of our questions. We would recommend them to anyone! More
by griewingpm
Employees Worked With
Tony Iannicola, Christopher Smith (#subarusmith)
September 26, 2024
Had a great purchase experience at Lou Fusz Subaru! Both Dave and Chris had strong product knowledge and Tony provided the best finance service! Both Dave and Chris had strong product knowledge and Tony provided the best finance service! More
by steven.vaught
Employees Worked With
Dave Blanke, Tony Iannicola, Christopher Smith (#subarusmith)
