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Lou Fusz Subaru O'Fallon

O'Fallon, MO

4.9
801 Reviews

3480 Highway K

O'Fallon, MO

63368

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Showing 801 reviews

November 17, 2022

Dealership is wonderful and very professional. My only issue is after what I paid for a new vehicle I have to pay $29 for tire rotations and by the time I'm ready for new tires I will have investe More

by Mack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 17, 2022 -

Lou Fusz Subaru O'Fallon responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

November 14, 2022

Lou Fusz Subaru St. Peter’s and St.Louis are both great dealerships. Upfront pricing and customer first attitude! My Outback was held up due to the SOS button issue and More

by Jeffrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Lucero, Brian Vescovo, Landon Bigogno, Liz Smith, Randy Page, Christopher Smith (#subarusmith), John Molloy
Nov 14, 2022 -

Lou Fusz Subaru O'Fallon responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

November 14, 2022

The dealership was well taken care of, quiet and relaxed. The salesman that we worked with (Dave Blanke) was extremely knowledgeable about the vehicles they had and was able to politely and softly guide us t More

by vogtpa92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Blanke
Nov 17, 2022 -

Lou Fusz Subaru O'Fallon responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

November 10, 2022

Had a wonderful experience buying my first Subaru at Lou Fusz. Christopher Smith let me know where my car was in the ordering/manufacturing process every step of the way. Even the financing was a smooth an More

by jenburke22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Iannicola, Christopher Smith (#subarusmith)
Nov 11, 2022 -

Lou Fusz Subaru O'Fallon responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

November 08, 2022

Christopher Smith took over for another sales rep and helped me purchase my dream car-Subaru Outback. I really appreciate the efficient, friendly, and supportive experience and love my new car! More

by jesse1212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Smith (#subarusmith)
Nov 11, 2022 -

Lou Fusz Subaru O'Fallon responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

November 05, 2022

I was going to buy a used vehicIe from Lou Fusz Subaru, but I ended up building and ordering a new Forester instead. My Certified Sales person is Dave Blanke, Dave is very knowledgeable and helped me throu More

by kkarney89
Recommend Dealer
Yes
Employees Worked With
Dave Blanke
Nov 07, 2022 -

Lou Fusz Subaru O'Fallon responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

November 02, 2022

Just picked up our new Forrester Wilderness last Saturday and it's been fantastic. My wife could not be any happier. Dave Brunk was our salesman and I highly recommend you see him if you are in the market. More

by Darin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Brunk, Tony Iannicola
Nov 03, 2022 -

Lou Fusz Subaru O'Fallon responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

November 01, 2022

We worked with Christopher Smith. He was friendly, informative, and a great communicator. He made the shopping and purchase process smooth, and we could not have asked for a better ex More

by JDurand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Smith (#subarusmith)
Nov 03, 2022 -

Lou Fusz Subaru O'Fallon responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

October 31, 2022

I was a little nervous buying my first car in the middle of all the shortages, but Steve Neely and the team at Lou Fusz made the process easy and pain free. At no point did I feel pressured or uncomfortable More

by Ryan TH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Lamora, Steve Neely
Nov 03, 2022 -

Lou Fusz Subaru O'Fallon responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

October 24, 2022

Lou Fusz Subaru St Peters has an amazing staff who looks out for you. I leased my first Subaru from Dave Blanke and the entire process could not have gone smoother. To this day, after having the car for a f More

by otniele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Blanke
Oct 28, 2022 -

Lou Fusz Subaru O'Fallon responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

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