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Lou Fusz Subaru O'Fallon

O'Fallon, MO

4.9
801 Reviews

3480 Highway K

O'Fallon, MO

63368

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Showing 801 reviews

December 14, 2022

As usual the service at Lou Fusz was excellent. I had scheduled an oil change and tire rotation. When I arrived my service advisor, John Harman, recommended I wait on the tire rotation until I ha More

by ron.jean.nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Harman
Dec 14, 2022 -

Lou Fusz Subaru O'Fallon responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

December 14, 2022

Our salesman Chris Smith was very good with getting things together for us. Finance dept found us a very good interest rate. The only thing we didn't like was that the warranty was placed in the loan a More

by rkohlman1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Iannicola, Christopher Smith (#subarusmith)
Dec 15, 2022 -

Lou Fusz Subaru O'Fallon responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

December 13, 2022

Christopher was very accommodating and helpful. He helped us test drive anything we were interested in and was very responsive anytime we had a question or request. More

by Jimmy Callahan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Smith (#subarusmith)
Dec 13, 2022 -

Lou Fusz Subaru O'Fallon responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

December 11, 2022

The salesman, Dave Brunk, treated me with respect and made me feel 100% comfortable with my vehicle selection. He went the extra mile with coordinating my needs with the parts department, and I am now th More

by RJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Brunk, Richard Lamora, Chad Courtney
Dec 13, 2022 -

Lou Fusz Subaru O'Fallon responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

December 08, 2022

Brought my first Subaru the other day an couldn’t be happier. Everything was so easy. My salesman Dave Brunk helped me all the way from ordering what my needs were to the tracking of my car being built, More

by R.miller.26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Blanke, Dave Brunk
Dec 09, 2022 -

Lou Fusz Subaru O'Fallon responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

November 27, 2022

As a new customer to Lou Fusz and Subaru, Dave Brunk was so kind and helpful making me feel welcome. More

by Tophatboston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Summerfield, Dave Brunk
Nov 30, 2022 -

Lou Fusz Subaru O'Fallon responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

November 27, 2022

Our first Subaru and we r in Love with it! TY Frank Mills A+ Salesman!! More

by Doug and Dyan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Mills, Tony Iannicola
Nov 30, 2022 -

Lou Fusz Subaru O'Fallon responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

November 26, 2022

Everyone we encountered went above & beyond. Our salesman Dave Blanke made sure we found the vehicle that worked best for our family. We had a representative that drove about an hour to go get o More

by Aaron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Blanke
Nov 30, 2022 -

Lou Fusz Subaru O'Fallon responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

November 23, 2022

I recently leased a new vehicle and I hit the jackpot with Phillip Braun. He was very pleasant and helpful. Usually a trip to the car dealer is excruciating for me but this was a great experience and I d More

by Rhonda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lamora
Nov 23, 2022 -

Lou Fusz Subaru O'Fallon responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

November 19, 2022

Dave Brunk is the person that I was dealing with for the last three months. He was professional, thoughtful, and thorough. I also have to add that he put up with me in my moments of stress and was very pati More

by n2the_mystic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Brunk
Nov 23, 2022 -

Lou Fusz Subaru O'Fallon responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

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