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Lou Fusz Subaru O'Fallon
O'Fallon, MO
795 Reviews
At O'Fallon Subaru we want to be your one stop shop for everything automotive. From a simple and fast oil change or tire replacement to making your next new or preowned vehicle purchase we want to respect your time and handle everything efficiently and expertly for you. We care about building relationships. The Fusz family is very pationate about helping the community and making St. Louis a better place to live for all of us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 795 reviews
January 27, 2025
Second Subaru we have bought from Chris, appreciate his product knowledge and no nonsense approach to selling cars. product knowledge and no nonsense approach to selling cars. More
by mattbreezebbb
January 18, 2025
Christopher Smith and Lou Fusz were very helpful, professional, and kind. They made the process easy - and Christopher was superb in answering my many questions- ensuring my confidence in my purchase professional, and kind. They made the process easy - and Christopher was superb in answering my many questions- ensuring my confidence in my purchase of a 2025 Forester. The dealership is beautiful, bright, and clean. I highly recommend making your next purchase a Subaru. More
by msmaniaci1
January 10, 2025
We've always been happy with how we're treated here. This is the third car we've bought from them and the experience was, as always, very good. Christopher is great — he knows the cars and was extremely This is the third car we've bought from them and the experience was, as always, very good. Christopher is great — he knows the cars and was extremely easy to work with. He spent a bunch of time with us but we never felted rushed, and he worked to find the car we wanted which had to be brought in from another dealer. The negotiations were simple and basically the whole process was easy. I highly recommend the dealership and Chris. More
by bob.ransom
January 05, 2025
This dealership is awesome and the people are good to assist anything you need. Christopher is knowledgeable to work with. assist anything you need. Christopher is knowledgeable to work with. More
by vvkreddy1029
Employees Worked With
Other Employees :
Richard Lamora
December 28, 2024
Nice people to work with, great service. I recommend anyone to them. I appreciate everything they did for me . I recommend anyone to them. I appreciate everything they did for me . More
by hamdijabektic8
December 15, 2024
We were looking for a 2024 Crosstrek Wilderness wanting a little more ability for taking the Crosstrek on some trails. After checking out some of the available cars in the area online we noted that Lou Fusz little more ability for taking the Crosstrek on some trails. After checking out some of the available cars in the area online we noted that Lou Fusz had a lot of choice so decided to head there. Chris welcomed us and right away made us feel comfortable. The whole process from test drive to the trade in and actual purchase was very relaxed and easy. Chris talked us through all of the options and was able to answer all of our questions. This was the best experiences we ever had buying a car. The Crosstrek Wilderness is our 4th Subaru, but it got us our first experience with Chris and the Lou Fusz dealership. We will definitely come back. More
by Tompie
December 07, 2024
Great Family of Subaru Pros! !!! Thanks much to Chris and Rick!!! Special Thanks to Chris for his patience with Joette and I with testing vehicles and the small intricacies of ope !!! Thanks much to Chris and Rick!!! Special Thanks to Chris for his patience with Joette and I with testing vehicles and the small intricacies of operation… Especially the touch Screen and menu of functions!!!! Breaking out the manuals to get more detail!!! Thanks again!!! More
by rickylevock
Employees Worked With
Other Employees :
Richard Lamora
December 01, 2024
Professional staff, didn't push too hard, gave me options and sold me the best car I've ever owned. I've owned 4 and driven 10+ family owned Subarus. In my opinion there is not a better, reliable, safe car o and sold me the best car I've ever owned. I've owned 4 and driven 10+ family owned Subarus. In my opinion there is not a better, reliable, safe car on the road. I trust Subaru to take care of any problems I might have as they have done it before graciously. I've only had a few recalls; issues and they stood behind their product and fixed it. SHARE THE LOVE. More
by annwindsorcpr
November 21, 2024
This was my first time buying my own car, and Chris made it such an easy and enjoyable experience! He explained everything to me and made sure I understood the process. I will definitely be working with him it such an easy and enjoyable experience! He explained everything to me and made sure I understood the process. I will definitely be working with him again in the future! More
by Erin Smith
Employees Worked With
November 15, 2024
Sales portion was alright - a little irritating when they don't budge much from their posted price even though the average price of the car sold in the area is lower, but you know going in that sales is terr don't budge much from their posted price even though the average price of the car sold in the area is lower, but you know going in that sales is terrible to deal with anyway. Finance portion was irritating. If I say no to something, don't ask further questions. You can call it education all you want, but if I didn't request the education and actively said not interested - then hurry up, process my paperwork, and let me get on my way. More
by ihateyouanyhow
