Lou Fusz Preowned Center Metro East
Fairview Heights, IL
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Short on full service Took car in for oil change. Everything was fine except they failed to do all service that was paid for in package. Supposed to get car washed every se Took car in for oil change. Everything was fine except they failed to do all service that was paid for in package. Supposed to get car washed every service, but when I noticed I was told they don’t wash cars when it is cold, may freeze door handles !??? Here’s a thought, check temperature first (was 45 degrees this day) and if it is cold, freezing cold, then wipe the water off the door handles - maybe dry whole car!! That’s service! More
Thermostat They where great and very helpfully. Got my car in and out in a decent time. And kept me updated on when my car wiuld be done They where great and very helpfully. Got my car in and out in a decent time. And kept me updated on when my car wiuld be done More
GREAT SERVICE I stop by to have air placed into my tires was no issue. They were able to also fix two of my brunt out lights and wipers were replaced, without a res I stop by to have air placed into my tires was no issue. They were able to also fix two of my brunt out lights and wipers were replaced, without a reservation. Great group of Service folks. FIAT X owner... More
Excellent service Was in the shop for a checkup....as always the were quick, professional and reliable. Treat you like family, and always happy to help fix any issues Was in the shop for a checkup....as always the were quick, professional and reliable. Treat you like family, and always happy to help fix any issues with your vehicle. More
Good group This service department is always helpful and friendly. I am happy to recommend them for your Alfa Romeo needs. They are always willing to explain t This service department is always helpful and friendly. I am happy to recommend them for your Alfa Romeo needs. They are always willing to explain things to me and discuss what needs to be done. More
My Experience at Lou Fusz Romeo and Fiat of Metro East I was welcomed with a smile and concern, all of my questions were answered and I got some new information that was helpful to me. The waiting area w I was welcomed with a smile and concern, all of my questions were answered and I got some new information that was helpful to me. The waiting area was very comfortable and nice which made me feel good waiting for my car to be serviced. Every employee who passed by were very pleasant and greeted me with a smile or hello I was pleased that the gentleman in charge kept coming in to give me updates on how things were going. I was very pleased with my experience, the employee who made my day is Joseph Mayer More
Fantastic Awsome place with very friendly people who go above and beyond to make sure you ars taking care of to the best of there ability Awsome place with very friendly people who go above and beyond to make sure you ars taking care of to the best of there ability More
Great salesman! Keith Rice, our salesman, was very personable and friendly, not pushy at all. We have no complaints with our purchase . I LOVE my new (to me) Kia Spo Keith Rice, our salesman, was very personable and friendly, not pushy at all. We have no complaints with our purchase . I LOVE my new (to me) Kia Sportage! More
Friendly expedient service Friendly service advisors and in and out the door in about 45 minutes as promised. My sales person came by in the waiting room to check on whether I Friendly service advisors and in and out the door in about 45 minutes as promised. My sales person came by in the waiting room to check on whether I had had any issues or concerns within the year since I purchased the vehicle... nice personal touch! More
Oil change Very convenient. Reasonably priced for a full synthetic oil change. Plus I recieved a voucher for a discount on a future oil change and a gift card to Very convenient. Reasonably priced for a full synthetic oil change. Plus I recieved a voucher for a discount on a future oil change and a gift card to target. More