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Lou Fusz Preowned Center Metro East
Fairview Heights, IL
103 Reviews
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Showing 103 reviews
January 25, 2019
Pleasant The process was explained thoroughly from beginning to end. Service was attentive and there were complimentary refreshments in the lounge as well! I H The process was explained thoroughly from beginning to end. Service was attentive and there were complimentary refreshments in the lounge as well! I Highly recommend!!!! More
by Tht1carguy
Verified CustomerEmployees Worked With
Joe Mayer, Roy Bode , Derek Christian
January 20, 2019
Very good Was treated very well i would recommend this. Dealership to anyone .the truck i bought was priced well i wished i could of got more for my trade i Was treated very well i would recommend this. Dealership to anyone .the truck i bought was priced well i wished i could of got more for my trade in More
by richardhennemann06
Employees Worked With
Clay Dugger, Bryan Anderson
January 17, 2019
Convenient, quick, and stress free No issues with purchasing my vehicle and transferring the insurance. Great customer service and very professional. The dealership also offered great d No issues with purchasing my vehicle and transferring the insurance. Great customer service and very professional. The dealership also offered great deals to help with my purchase More
by Blake99winfrey
Employees Worked With
Yatzy Morales
January 16, 2019
Quick Service An oil change and tire rotation took less than an hour. Nice area to wait and cool AR’s to look at in the lot. An oil change and tire rotation took less than an hour. Nice area to wait and cool AR’s to look at in the lot. More
by strikn12
Employees Worked With
Derek Christian
January 14, 2019
EXCEPTIONAL SERVICE WITH A SMILE Our first encounter upon entering is Joe (Service Dept.) who greets us with a smile. He efficiently gets us taken care of and advises the costs assoc Our first encounter upon entering is Joe (Service Dept.) who greets us with a smile. He efficiently gets us taken care of and advises the costs associated with our maintenance/repair and the approx. time duration of the work required. The entire service team is friendly and knowledgeable. Also, Derek (Service Manager) always has a kind word. We appreciate the very competent staff at the Metro East location and will continue to come back with any and all issues. Thanks Lou Fusz for the wonderful attention to our vehicles. More
by jdolfin13
Employees Worked With
Joe Mayer, Derek Christian
January 04, 2019
Great service and sales Was a pleasure buying from Clay, very knowledgeable and professional. Bryan and Stan in finance made the process easy. The service department always a Was a pleasure buying from Clay, very knowledgeable and professional. Bryan and Stan in finance made the process easy. The service department always addresses my concerns and rectify any issues I may have with my Fiat or Alfa. They just recently put on new tires on my Alfa. I drive 45 minutes each way to get to this dealership and it is worth the extra time and effort. I highly recommend this team to anyone looking for a automobile or getting one serviced. Thanks guys! More
by Rob A.
Employees Worked With
Joe Mayer, Clay Dugger, Bryan Anderson, Derek Christian, Stan Lee
December 30, 2018
Very Friendly People Emailed the dealership with my price request and what I was looking for, & Clay went above & beyond to help make my dream car accessible, & then some! Emailed the dealership with my price request and what I was looking for, & Clay went above & beyond to help make my dream car accessible, & then some! I am super happy with the service I received AND it feels like Christmas each one I get into my new car! Very responsove, even emailing and texting when I had time at night (after the kids were in bed)! Frequently only took 10 min or less to reply to my inquiries! I would highly recommend Lou Fusz, particularly Clay, to anyone looking for a car! More
by Camdrvr68
Employees Worked With
Clay Dugger, Bryan Anderson, Stan Lee
December 30, 2018
Awsome dealer. My salesman Clay was so helpful and nice that I will buy cars from them again in the future even though miles away. I have never dealt with a car d My salesman Clay was so helpful and nice that I will buy cars from them again in the future even though miles away. I have never dealt with a car dealer this good before, and I have bought a lot of cars in my life. I would recommend them to anybody looking for a car. They handled everything including shipping the car to me. They are great guys. Call clay he’s awsome Nick More
by ngalanos
Employees Worked With
Clay Dugger
December 17, 2018
Friendly and Helpful Every time I come to your service department it’s smooth and easy. I really appreciate you all! Will continue to come to you for my car service. Every time I come to your service department it’s smooth and easy. I really appreciate you all! Will continue to come to you for my car service. More
by vdonaldson
Employees Worked With
I can’t remember the guy’s name but he was amazing.
December 13, 2018
Service Experience Roy Bode is very personable and thorough, not over bearing at all. Eric Wright is my "go to" technician at Lou Fusz, I can count on Eric to always gi Roy Bode is very personable and thorough, not over bearing at all. Eric Wright is my "go to" technician at Lou Fusz, I can count on Eric to always give me his professional opinion. More
by LINDAWOODY
Employees Worked With
Roy Bode Service Advisor
